# Centivo > Health benefits management and care finding app for members. (iPhone/iPad app by Centivo.) - Source: https://appshunter.io/ios/app/centivo/id1445594850 (this page in markdown: same URL + `.md`) - Developer: [Centivo](https://appshunter.io/developer/1445594849) - Category: Health & Fitness - Price: Free - Rating: 3.70/5 from 58 App Store ratings · 21 written reviews indexed - Age rating: 12+ - Requires: iOS 11.0 · 20 MB - Languages: American English - Released: 2018-12-18 - Data updated: 2026-08-20 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/centivo/id1445594850/reviews.md ## What is Centivo? With the Centivo app, members can easily access and manage your health benefits and find the care you need. When you log into the app for the first time, we’ll verify your membership and help you setup your account. Then you’ll be ready to get the most out of your benefits. ## Key features - Access health benefits - Manage health benefits - Find needed care - Membership verification - Account setup ## Recent user reviews (10 of 21) All indexed reviews: https://appshunter.io/ios/app/centivo/id1445594850/reviews.md ### 1/5 — Horrible interface *2026-07-20, version 1.18* Do yourself a favor and switch health insurance. Yes this is my experience and review but I will say working at a large company and the vast majority have had nothing but problems with Centivo. I can’t tell you how many bills they have coded wrong and have had to reprocess them. Their communication has been absolutely horrible in terms of understanding why it takes 7 months to process 1 bill. That’s not speaking for every single bill I’ve gotten but regardless it’s insane. We all know insurance is a scam in America just be careful who you choose. ### 1/5 — Centivo Care Branch Unresponsive *2026-01-29, version 1.18* Their branch, Centivo Care, support line never has anyone ready to answer. I spoke to a representative at the Centivo Insurance branch and they even said they were having trouble reaching someone at the Centivo Care branch. I emailed them days ago for a call back and the email was not answered/nor did I receive a call back. My issue was that they said I could not access the Centivo Care telehealth services until February 1st despite my summary of benefits stating that my coverage began early January. Disappointed with the lack of support especially since I had ran out of my medication and was looking for a fast/ convenient way of speaking to a physician through their Centivo Care telehealth services. It’s a little frustrating that the insurance branch can’t reach anyone within their own firm and that there was essentially no support for me from the Insurance side except to give me a number that I’ve called multiple times without an answer. ### 1/5 — This app and company are trash *2025-04-06, version 1.18* They refuse to cover any part of any in or out-of-network costs. They don’t respect their own co-pays and out-of-pocket maximums. The listed in-network providers don’t accept their coverage. They try to negotiate with providers and when they ask for too much of a reduced bill and can’t agree, Centivo will refuse to pay entirely, leaving you with a $40,000 bill. This is the absolutely scummiest scam provider of insurance you can ever get. Please save your premiums for a company that actually cares about health over profit. ### 5/5 — Works great *2025-03-04, version 1.18* Found a new provider quickly and keeps me up to date on my plan info ### 5/5 — Everything in one place *2025-03-04, version 1.18* Great app. Can view claims history, EOBs, coverage and even a digital ID card right in the app. Also allows you to message with customer service. Very easy to use. ### 1/5 — Would not recommend to a friend *2025-02-04, version 1.17* Info isn’t helpful. Provider info is missing and/or inaccurate. Responses from human in messaging center is not correct. ### 1/5 — App doesn’t work *2024-11-12, version 1.16* Open an Orange Screen that has CENTIVO banner, and never moves past it. Sometimes it does, but not usually. ### 2/5 — Decent. *2024-01-05, version 1.14* It's very frustrating that the app requires need to log back in each time I want to go onto it. Even when I checked to remember me box I still have to login each time. ### 5/5 — Easy to use *2023-09-09, version 1.10* Easy to navigate and love that I have my ID card and information always available. ### 5/5 — ❤️ That I Can Track Spending *2023-09-08, version 1.10* Liking this app! One of my favorite features is the ability to track what my family has spent on healthcare so far this year. Also appreciate the convenience of having my ID card in the app, which has come in handy when I left my real one at home. ## Frequently asked questions about Centivo ### What does the Centivo app do? The Centivo app allows members to easily access and manage their health benefits. It helps users find the care they need and make the most of their membership. ### How do I set up my account? Upon logging into the app for the first time, your membership will be verified. You will then be guided through the process of setting up your account to access your benefits. ### Is the Centivo app free to use? Based on the provided information, the app is free to use. There are no in-app purchases or advertisements mentioned. ### Who is the Centivo app for? This app is designed for individuals who are members of a health plan that uses Centivo. It provides them with tools to manage their health benefits and find healthcare services. ## Version history (last 5 releases) ### 1.18 — 2025-02-20 Security enhancements and jailbreak detection ### 1.17 — 2024-12-16 Improvements to enhance accessibility and ensure a more inclusive experience ### 1.16 — 2024-06-25 We're excited to introduce our rebranded app, now designed to be more inclusive. This update features our new logo and color scheme and includes accessibility improvements. ### 1.15 — 2024-06-03 We're excited to introduce our rebranded app, now designed to be more inclusive. This update features our new logo and color scheme and includes accessibility improvements. ### 1.14 — 2023-11-14 Enhancements and Bug fixes ## Apps similar to Centivo | App | Rating | Price | Category | | --- | --- | --- | --- | | [PrimePay Benefit Services](https://appshunter.io/ios/app/primepay-benefit-services/id1570279178) | 3.9 (230) | Free | Health & Fitness | | [MyPrevea](https://appshunter.io/ios/app/myprevea/id1127957113) | 4.3 (226) | Free | Health & Fitness | | [TheWAC](https://appshunter.io/ios/app/thewac/id1524959723) | 2.7 (18) | Free | Health & Fitness | | [WAC+](https://appshunter.io/ios/app/wac-plus/id6443450190) | 4.5 (1,530) | Free | Health & Fitness | ## More apps by Centivo - [Tribado](https://appshunter.io/ios/app/tribado/id1597160033) - [Vitori Health](https://appshunter.io/ios/app/vitori-health/id1600506891) - [Centivo Virtual Primary Care](https://appshunter.io/ios/app/centivo-virtual-primary-care/id1622427953) All apps by Centivo: https://appshunter.io/developer/1445594849 ## Related topics [centivo](https://appshunter.io/ios/topics/centivo) · [centivo care](https://appshunter.io/ios/topics/centivo-care) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*