# Central Arkansas Library — user reviews

> 29 indexed App Store user reviews of Central Arkansas Library by Central Arkansas Library System, rated 3.60/5 from 7 ratings.

- Source: https://appshunter.io/ios/app/central-arkansas-library/id976683611/reviews
- App overview in markdown: https://appshunter.io/ios/app/central-arkansas-library/id976683611.md
- Rating breakdown: 5★ 4 · 4★ 0 · 3★ 0 · 2★ 2 · 1★ 1

## Newest reviews (9 of 29)

### 1/5 — New app doesn’t work

*2022-10-01, version 2022.1.1*

The old app was great. This new one either doesn’t work or crashes.

### 1/5 — Crashes

*2022-09-29, version 2022.1.1*

Apps crashes immediately after attempting to open it, even with the latest update (9/29). Please fix.

### 1/5 — New Update

*2022-09-28, version 2022.1*

I don’t know if I’m the only one, but everytime I go to the app it crashes. So I’m not really sure of how well the updates work

### 1/5 — App Crashes

*2022-09-27, version 2022.1*

I used the app regularly before, but now I can’t even open it.

### 1/5 — “Upgrade” is terrible (9/2022)

*2022-09-26, version 2022.1*

I loved the old app, but this new version from September 2022 is terrible. It worked once but now I have to uninstall and reinstall for it to work… but just once. Ridiculous.

### 1/5 — No more “for later” shelf

*2022-09-25, version 2022.1*

New app no longer has “for later shelf”. I used to keep lists of books, then as I was ready, move some over on hold. Was very convenient. Miss it.

### 1/5 — Bad

*2022-09-23, version 2022.1*

The new app doesn’t even open

### 1/5 — Latest update

*2022-09-23, version 2022.1*

The app was great before they switched to the new system, but now every time I try to open the app, it crashes. I hope they have another update coming up ASAP, because it’s tiring to have to use the internet to figure out what is going on with my account

### 1/5 — Search issue

*2018-08-04, version 1.4.4*

When I search something and click on format to change to DVD it just sits there and it won’t change!

## Most critical reviews (10 lowest-rated)

### 1/5 — Bad app

*2022-12-11, version 2022.1.6*

App won’t even open.

### 1/5 — Utter junk

*2022-12-01, version 2022.1.6*

Like almost everyone else here, I’ve been unable to even get the thing to launch for as long as I’ve had it. Bad move CALS.

### 1/5 — Central Arkansas Library

*2022-12-01, version 2022.1.6*

App shuts down immediately
Worthless

### 1/5 — Useless, doesn’t function

*2022-11-20, version 2022.1.5*

As soon as I try to open it crashes. Don’t understand why CALS hasn’t made fixing this issue a priority.

### 1/5 — App crashes

*2022-10-19, version 2022.1.5*

What’s wrong with this app? I can’t even get past OPEN and it crashes. I see lots of people having this issue, is anything being done about it?

### 1/5 — Please go back to Bibliocommons!

*2022-10-14, version 2022.1.5*

Please, please, PLEASE go back to Bibliocommons! The new app is useless (and that’s if I can even access it…constantly crashing) and the web site isn’t as user friendly or helpful either. I love CALS but not a fan of this change at all.

### 1/5 — Not Functional

*2022-10-13, version 2022.1.5*

I can’t even get the new app to open! No matter what I do it continually crashes.

### 1/5 — Old app was great. New app crashes

*2022-10-09, version 2022.1.5*

I can’t even use it.

### 1/5 — Terrible interface and search does not work

*2022-10-04, version 2022.1.1*

Old app was great. Slow at times, but every function worked and the interface looked fine.

This new database and app is terrible! Website is much more difficult to use and RSS feeds for new items and items on order are no longer available.
The app is useless except to see what is currently checked out. Search just gives a spinning circle with no results. Very disappointed.

### 1/5 — Hugely disappointed

*2022-10-03, version 2022.1.1*

This app is not user friendly. With the previous system I could view my holds and later shelf items. Also, I could be logged in and go back and search but now have to log out and re-log in to start a new search. Very clunky.

## Most praised reviews (10 highest-rated)

### 5/5 — Hooray

*2023-03-24, version 2023.2.10*

Thank you thank you thank you for returning this APP to us!  I missed having MY SHELVES!!  And all of the other excellent features!!!

### 5/5 — Love this app

*2022-08-01, version 2.7.0*

Supper helpful. Definitely recommend. I just wish you could change you pfp. Other than that it’s great!❤️

### 5/5 — Great app

*2016-01-26, version 1.0*

Great app. Love how easy it is to keep up with my checkouts. And finding new books and movies to put on hold.

### 5/5 — Been waiting for this!

*2016-01-24, version 1.0*

I love this app, and I am so excited that I can browse the catalog while I browse the stacks!

### 4/5 — Normally love thibut it’s not currently letting me access an e book I checked out :(

*2020-11-01, version 2.3*

Hopefully this bug is fixed soon!

### 3/5 — Please fix

*2023-11-24*

This is a clunky app. I can manage, tho. Lately, the app has been extremely annoying. It frequently takes me to a log in screen, when I’m already logged in. It sometimes says I’m logged in to another device which I’m not. Please update your app and fix these glitches. I use the library on a regular. Thank you

### 2/5 — Please fix

*2024-06-30, version 2013.2.14*

This is a clunky app. The app is extremely frustrating to use! It frequently takes me to a log in screen, when I’m already logged in. It sometimes says I’m logged in to another device which I’m not. I’m just trying to use the library. It’s not smooth or easy to use. I’m surprised more people aren’t complaining.

### 2/5 — Sorely lacking

*2022-09-28, version 2022.1*

This app is missing so many absolutely necessary features. I homeschool 3 children and we put holds on and checkout about 75 books at a time over multiple accounts, usually multiple times a month. And this app is so limited that it is practically useless.  I can’t even see the status of checkouts or holds in a list form, I have to select each book individually to see when it is due, if there are holds on it, or whether it is ready for pick up. Also, the last app very conveniently allowed for group renewals for books due within three days, that was very handy. For this app, I have to renew each book separately. As you can image, with the amount of books we circulate through this house, this is not a small feat. On a positive note, I do like the new linked accounts function, which allows me to work with each of the family members accounts as one, instead of constantly switching through them. I just wish it wasn’t constantly logging out of them. It is a new app so hopefully all of these issues will be fixed in time, but as of now, for the most part, I am very much missing the old app.

### 2/5 — :(

*2020-02-27, version 1.4.5*

Always crashes :(! wish it worked better it would be so useful!

### 2/5 — Keep having to login!

*2020-01-31, version 1.4.5*

I keep having to login again after so many weeks.  Keep getting the error message “Invalid username or pin.  I’ve uninstalled and reinstalled the app twice.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-17.*
