# Central Bank Mobile Banking — user reviews > 35 indexed App Store user reviews of Central Bank Mobile Banking by Central Bank (NMLS: 447201), rated 4.81/5 from 2,847 ratings. - Source: https://appshunter.io/ios/app/central-bank-mobile-banking/id1057353582/reviews - App overview in markdown: https://appshunter.io/ios/app/central-bank-mobile-banking/id1057353582.md - Rating breakdown: 5★ 2,170 · 4★ 168 · 3★ 46 · 2★ 21 · 1★ 47 ## What do users think of Central Bank Mobile Banking? Overall sentiment: positive **Pros** - 🚀 Easy to use - 👍 Friendly and helpful employees - 🚀 Smooth transition experience - 🔒 Secure and reliable - 🚀 Convenient mobile deposit - 👍 Great overall banking experience **Cons** - 🐛 App crashes and bugs - 🔍 Outdated app with poor UX - 🔒 Unnecessary security steps - 🔍 Layout changes make app harder to use **Commonly reported bugs** - App frequently crashes or locks users out - Issues with mobile check deposit - Face ID/fingerprint login not working consistently - Compatibility problems with iOS updates **Most requested features** - Integrate credit card information in app - Improve app stability and performance - Add more customization options - Streamline account management features ## Newest reviews (11 of 35) ### 3/5 — Checking & Saving *2026-06-29, version 25.2.0* Would Like to use iPad horizontally when checking accounts online. After the last update that feature was lost and has not been restored!??!?? ### 4/5 — Updates? *2025-02-04, version 24.1.32* It looks like last App update was 6 months ago-?? Is this App compatible with new ios updates? I have had a couple of glitches since 18.3 update ### 4/5 — Transition *2024-10-23, version 24.1.32* We have transitioned from BMO to Central Bank Iowa and Central Bank has help us make a smooth transition, have been helpful over the phone and in person teaching us how to maneuver around in the online banking app. Looks like we will very satisfied with banking at Central Bank Ankeny. Derek and Ben have been a joy to work with, so much smoother to transition then we thought it would be. Thanks Paul and Cindy Johnston ### 5/5 — Central Bank review for app *2024-08-29, version 24.1.32* This app is very easy to use! I just got done transferring money from savings into checking in a matter of minutes. The money will be in my checking account very soon 😊 The only drawback is I cannot see my credit card information on this app. I would highly recommend the app to customer of, Central Bank! ### 5/5 — Deposit *2024-08-06, version 24.1.32* The old deposit function worked much better ### 5/5 — The ultimate banking experience *2024-07-23, version 24.1.32* From day one the people in this bank have gone above and beyond to let me know I am important to them, that my financial matters are safe in their hands goes without saying. They are top notch, easy to talk to caring and helpful without fail each and every interaction. Thank you all for all you do everyday. ### 5/5 — A bank that’s with it! *2024-07-09, version 24.1* A bank big enough to do about anything asked of it, but with small town hospitality! ### 4/5 — New version is terrible *2024-06-20, version 24.1* The way they changed the layout on the app makes everything harder to do. Also, everything feels less fluid and way laggier. ### 4/5 — Easy *2023-04-28, version 22.2.210* Easy to deposit money into your account and you don’t have to waste it your time to get to the bank. ### 2/5 — Central bank is no longer ahead of the curve with online banking *2022-09-07, version 22.1.41* Please note that in your mobile app (iOS) users cannot paste in account numbers when adding a payee. This is annoying and insecure. Instead of pasting in from my password manager, I have to write the number down so I can input it on the form. I cannot even toggle between windows on my phone because the bank app times out and makes me start over when i do. This is a deal breaker for me. In this age of the internet, there is no excuse for such poor ux. ### 5/5 — Great mobile deposit *2021-09-12, version 21.1.30* Good for depositing ## Most critical reviews (10 lowest-rated) ### 1/5 — Frustrating *2026-03-11, version 24.1.35* Online Banking:Each individual function requires separate registration. For business accounts, the options are notably limited; for instance, it is only possible to send money via mailed checks through the bill pay feature. Electronic transfers to external accounts are not permitted. When attempting to access your account, users are provided with a username that cannot be changed. Access through a web browser you can not access to the business accounts, requiring the use of the personal online platform instead. Additionally, when attempting to pay bills via a mobile device, the system instructs users to use a tablet or web browser. Furthermore, attempting to make bill payments from a tablet results in blockage. Using a web browser for bill pay does not allow setting up electronic transfers; only check payments are possible. This process is highly frustrating and difficult to navigate, especially regarding general information. The only effective method to resolve issues is through customer service, which, although responsive, lacks comprehensive explanations about the reasons behind certain restrictions. For example, when inquiring about bill pay options, I was told that electronic transfers to an account would be possible; however, the system only permitted sending checks by mail. ### 1/5 — App still has bugs *2024-07-29, version 24.1.32* Ever since the app was upgraded a month or so ago, I continue to run in to multiple problems where it will error out and lock me out of app. Today it happened after making an account transfer. It’s happened multiple times over multiple days. Very frustrating. ### 1/5 — New update *2024-06-13, version 24.1* New update is awful! Everytime you transfer money from one account to the other you need a confirmation code! Terribly unnecessary! I do this 40 times a day and now I have so much wasted time typing in unnecessary numbers! Change this please! ### 1/5 — Waste of my time *2024-06-10, version 24.1* Congratulations! Your new platform is worse than the last one. This time, I can’t get past the required security questions page. Now I can’t check my account balance, deposit checks, etc. Why do I even bother keeping my money at your incompetent bank? ### 1/5 — Consistently crashing *2023-09-22, version 22.2.210* If you have a check to deposit and arent in an area with a physical location, youd have better luck finding a new bank. This app has been consistently terrible for years. I call the branch to get some help and they tell me nothing is wrong on their end, yet their app has functioned correctly once in the last 2 years I’ve had it. The people are very nice and try and help as much as they can but whoever designed this app needs to reconsider their career choices. Genuinely one of the worst functioning apps I’ve ever encountered. ### 1/5 — Login Trouble *2021-12-28, version 21.2.70* Often times I’m not able to login to the app. Been a problem for a long time. Disappointing when you can’t access your account. ### 1/5 — Useless *2021-03-25, version 20.2.80* Keeps crashing wont most of the time ### 1/5 — Junk *2021-01-04, version 20.1.200* This app is constantly crashing or won’t even let you log in half the time. When the app does allow you to view your accounts it’s decent. App definitely needs a lot of work ### 1/5 — Would give zero stars if I could *2016-11-29, version 6.0.1716* The app consistently crashes. It hasn't been updated in almost five months and is completely useless. Do not use. ### 2/5 — Great app but *2026-07-23, version 25.2.0* I frequently get logged out of the app in the middle of making a deposit or even checking account transactions. Sometimes even as I log in I get a message that I have been logged out. ## Most praised reviews (10 highest-rated) ### 5/5 — Our Bank *2026-08-19, version 25.2.0* Central Bank takes care of all of our families banking needs. Love the convenience and ease of use with their mobile banking app. Great people invested in our community. ### 5/5 — 🤙🪼 *2026-07-17, version 25.2.0* Very good bank; love the credibility & reliability ### 5/5 — Super easy and fast App *2026-06-19, version 25.2.0* I love using this app! It is fast, efficient and easy! ### 5/5 — Tekeze Kalifa *2026-04-03, version 24.1.35* Best Bank ever ❤️ ### 5/5 — Great Bank!!! Great App!! *2026-03-21, version 24.1.35* Works perfectly!! ### 5/5 — Love this bank *2025-12-31, version 24.1.35* Always friendly and courteous. They go out of their way sometimes to help us. ### 5/5 — I’ve banked with them for over 15 yrs! *2025-09-29, version 24.1.35* Great bank to work with. Wonderful employees, very friendly and helpful. Would recommend. ### 5/5 — Easy to work with *2025-09-20, version 24.1.35* Coming back to Central bank we can’t find any other bank on this planet that works well like yours ### 5/5 — Appreciation *2025-08-15, version 24.1.35* Thanks for the service ### 5/5 — Resolution and Support *2024-10-09, version 24.1.32* Encountered a problem dealing with a payment to a third party. Logan worked with me to resolve the issue and ease my mind. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*