# Central Bank - Mobile — user reviews > 145 indexed App Store user reviews of Central Bank by Central Bancompany, rated 4.90/5 from 55,688 ratings. - Source: https://appshunter.io/ios/app/central-bank-mobile/id411454292/reviews - App overview in markdown: https://appshunter.io/ios/app/central-bank-mobile/id411454292.md - Rating breakdown: 5★ 49,544 · 4★ 4,971 · 3★ 845 · 2★ 127 · 1★ 201 ## What do users think of Central Bank? Overall sentiment: positive **Pros** - 🎉 Celebrating 30+ years of great service - 👍 Friendly and helpful staff - 🚀 Convenient online and mobile banking - 🔒 Robust security features - 💳 Easy to track transactions and manage accounts **Cons** - 🐛 Issues with app stability and functionality - 🤔 Unclear overdraft policies - 🙄 Frustrating account freezes and closures **Commonly reported bugs** - Duplicate and incorrect transaction charges - App login and loading issues - Inconsistent mobile deposit experience **Most requested features** - Spanish language support - Mobile check deposit - Customizable account alerts ## Newest reviews (15 of 145) ### 5/5 — Simple, works *2026-05-05, version 4.9.99* It’s simple and it works. It has mobile deposit. I’ve used it for years and a few times I’ve had to call the bank. They were always very helpful. ### 4/5 — Customer *2026-05-05, version 4.9.99* People are Always friendly and helpful. Really Disappointed as I tried to get an auto loan and was denied over a few points . ### 5/5 — Great app! *2026-04-28, version 4.9.99* Everything works as expected. ### 5/5 — Great app, great bank! *2026-04-14, version 4.9.99* This app is awesome. Super easy to use. I have used Central Bank for my whole life and have had nothing but good experiences! ### 5/5 — Recomendado *2026-04-12, version 4.9.99* 10/10 ### 3/5 — Deposits *2026-03-30, version 4.9.99* The speed of the deposits needs to be increased !!!!! ### 5/5 — Appreciate you guys *2026-03-12, version 4.9.99* So far so good I appreciate you guys ### 5/5 — Ozark North *2026-03-02, version 4.9.99* Greatly Appreciate being able to use mobile and its extremely easy to use. ### 5/5 — Easy Access for Mortgage *2026-02-21, version 4.9.99* The Central Bank app enables me to log in easily and track our mortgage status, make adjustments, etc. Love it when apps make life easier. ### 5/5 — Very intuitive *2026-02-04, version 4.9.99* Helps you manage your money and gives you many resources as well ### 5/5 — Muy bueno *2026-01-12, version 4.9.99* Lo mejor 👌🫡❤️ ### 5/5 — Great Bank *2025-12-19, version 4.9.99* I just want to thank Joe and staff for giving me the opportunity to open an account on the University of Kansas because not only I’m a student but I also work on campus as well and thank you for giving me the opportunity. ### 5/5 — excellent service *2025-12-12, version 4.9.99* I really liked this bank; it's easy and fast. ### 5/5 — Love *2025-12-10, version 4.9.99* Love Central bank mobile app!! ### 5/5 — Happy Customer *2025-12-05, version 4.9.99* I’ve been banking here since the 90s. Customer service has always been above and beyond. I chose to keep banking here even though I’ve been out of state since 2009 because the team is that good. Thanks ## Most critical reviews (10 lowest-rated) ### 1/5 — AWFUL LOGIN *2026-09-07, version 4.10.2* Every. Single. Time. I try to log into this damn app it has problems. Constantly resetting the secret code word on top of the password. Today I had my absolute fill. I reset my password SUCCESSFULLY and when I try to login it says it doesn’t match their records. You’re kidding. I reset it again, mind you I can’t reset without social, and code sent to phone number that is on the account. It saves (to the same password I reset it as previously to ensure it works) and directs me to log-in. STILL doesn’t work. Either the “credentials don’t match records” or to enter them correctly. Holy hell I’m just trying to pay my loan and this app is the fkng worst login i have ever experienced of any app. ### 1/5 — AI Slop *2026-09-01, version 4.10.1* They use AI in their pictures so be prepared for that ### 1/5 — Painfully slow *2026-08-28, version 4.10.1* App was fine until a month ago, and now it’s super slow. There is definitely something going on with their servers ### 1/5 — Horrendous customer service *2026-05-06, version 4.9.99* Fugg this place ### 1/5 — We cannot verify your information against our records. Please update the information listed below *2026-04-13, version 4.9.99* We cannot verify your information against our records. Please update the information listed below ### 1/5 — Online banking is difficult to use *2025-11-29, version 4.9.98* The online banking is very difficult to use. I would not recommend the online banking. ### 1/5 — Reports *2025-10-20, version 4.9.98* Terrible report options on new banking app for businesses. Old app allowed monthly report to be generated from phone. No longer can do this from mobile app…has to be done from desktop which defeats purpose of mobile app. ### 1/5 — Money Manager *2024-12-13, version 4.9.94* Way too difficult to navigate. Miss the old setup! ### 1/5 — Ughhh *2024-06-05, version 4.9.91* The login process for this app is so annoying ### 1/5 — Way to slow *2024-03-14, version 4.9.8* Take way to long to approve Mobile deposits ## Most praised reviews (10 highest-rated) ### 5/5 — Easy Going *2026-08-26, version 4.10.1* Just opened an account online with ease and just starting a new checking with Central Bank due to co workers telling me how great they are! So far so good! ### 5/5 — Excelent *2026-08-21, version 4.10.1* Thank You for Servicio ### 5/5 — Best app ever *2026-08-02, version 4.10.1* It is so reliable and it keeps all your money safe ### 5/5 — Amazing *2026-07-23, version 4.10.1* It’s amazing ### 5/5 — Central *2026-07-10, version 4.10.0* Great services ### 5/5 — Review *2026-06-26, version 4.10.0* Been with them for years especially the Lawson branch great people work there ### 5/5 — Lawrence III *2026-06-09, version 4.10.0* Ghetto Cowboy ### 5/5 — App *2026-06-08, version 4.10.0* Great app for a bank! Super simple ### 5/5 — Respect *2026-06-02, version 4.10.0* I love my local bank! Great service and the app is amazing. Thank you for all you do. ### 5/5 — Review *2026-05-25, version 4.10.0* Cannot say in words how easy the app is to use. I love going into the bank as well the employees are always willing to help and you don’t have to wait, someone will help you extremely fast,we needed to get a paper notarized and we got in door walked to counter one of the cashier came very fast to help us, the girl came from behind counter and helped us with everything. The mobile app is so easy making a deposit is so easy bank snaps the picture you do nothing but select account and put amount in that’s all you have to do the bank automatically takes picture for you. I can go on and on but, I will leave it to you to go in bank and see what I mean. Bill & Linda Downs --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-15.*