# Central State CU — user reviews > 32 indexed App Store user reviews of Central State CU by Central State Credit Union, rated 4.80/5 from 1,971 ratings. - Source: https://appshunter.io/ios/app/central-state-cu/id1456393527/reviews - App overview in markdown: https://appshunter.io/ios/app/central-state-cu/id1456393527.md - Rating breakdown: 5★ 1,737 · 4★ 137 · 3★ 47 · 2★ 14 · 1★ 36 ## What do users think of Central State CU? Overall sentiment: positive **Pros** - 👍 Great service - 🚀 Easy to use - 👍 Helpful staff - 👍 Reliable app **Cons** - 🐛 Slow app performance - 🐛 Login/app issues - 🐛 Unreliable transactions **Commonly reported bugs** - App crashes frequently - Accounts not loading properly **Most requested features** - Add ability to transfer to other members - Improve password management ## Newest reviews (10 of 32) ### 4/5 — Trqnsfer *2024-05-10, version 7.48.1.12301* Please add back the ability to transfer to other members of the bank. ### 2/5 — App *2021-03-05, version 4.6.5.2413* The app doesn’t always come up and it takes a while for the account s to load. ### 4/5 — Easy to use *2020-06-04, version 4.4* I mostly use this app to deposit checks remotely and check my balance, so I can’t speak to the user experience on any of the other features, but I have found it to be simple and straightforward, and it walks you clearly through each step of the deposit process, which is designed to minimize errors. There were a few days a couple months ago where mobile banking stopped being available, and I wasn’t sure if that was due to the quarantine, or my old phone which was malfunctioning, or a problem with the app - hence, four stars instead of five. ### 4/5 — Great app *2020-04-15, version 4.4* Love the new improved app. Until today it had been perfect. Can not log in today. ### 3/5 — Slow *2019-12-23, version 4.4* I like the Touch ID with the new app. But it’s very slow. Takes awhile for the login to pop up and takes forever to load my account activity. ### 5/5 — Slow startup *2019-12-13, version 4.4* the app takes a while to respond. When you first tap to open the app it takes a while to take you to the login screen and once you put in your info it takes a couple minutes to take you to the main s ### 5/5 — The new app is great *2019-12-11, version 4.4* I like that I can view all my accounts at the same time that the transfer is it I need good job on getting this worked out. ### 2/5 — New mobile app *2019-12-09, version 4.4* Needs more features such as bill pay when entering amount of payments it would be nice to go down the payment list and not have to do each one separately ### 5/5 — So helpful *2019-12-05, version 4.4* Thanks to the staff for all of their help. This not so technical person really appreciates your help. ### 5/5 — Customer *2019-10-30, version 4.4* I don’t like the new format that you have with the application. I think the older version was more “user” friendly. Thank you! ## Most critical reviews (10 lowest-rated) ### 1/5 — Bring back custom labels *2026-06-23, version 2026.6.1* Changed speed but now less customizable. I have to keep track of EVERYTHING I spend for foster care, adoption, union, non-profits. All of the custom labels history is gone. I would update my account bi-weekly with labels of things so I could print out sorted funds. Now I can’t go through a search and spend history. Can’t customize labels. Bring back custom finance labels! I could update a month of finances in 10 mins snd now i can’t. ### 1/5 — Update is trash *2026-05-15* Absolutely terrible update. Can’t properly update anything. Random phone numbers have been added onto the app that aren’t mine or my spouse’s. So idk who the H is getting MY information. Tried updating, it gets denied. Bad bad bad. Total failure of an app. ### 1/5 — Lame Bank App *2026-05-11, version 7.93.0.15719* Every day I check my balance, I would have to refresh it three or four times in order to see my transactions. This isn’t NORMAL!!!! ### 1/5 — Transactions are a joke!!! *2024-07-11, version 7.48.1.12301* Most of the time when checking transactions, you’d have to refresh to a three times for the app to give a response. ### 1/5 — Password PAIN *2022-03-01, version 7.9.2.4911* I absolutely hate the password rules they have. If you just happen to forget your password, then you’re caught in this never-ending cycle of changing your psw for life because you cannot use any previously-used passwords and the psw has to be “this” and contain “that” and can’t be this or that… too many restrictions that make it just plain frustrating! ### 1/5 — The app straight up doesn’t work *2022-02-15, version 7.9.2.4911* I’ve tried opening the app several times over the last few weeks and it just doesn’t work. Either I get and error or nothing happens. ### 1/5 — App not working! *2021-12-20, version 7.9.2.4911* The app is stating loading failed operation cannot be completed I am noticing that this is happening at least 2 to 3 times a month ### 1/5 — Needs more work *2021-11-22, version 7.9.2.4911* App won’t open ### 1/5 — App won’t even open with new update *2021-11-22, version 7.9.2.4911* I just get errors saying couldn’t load. ### 1/5 — So far... 👎🏻 *2019-12-22, version 4.4* Unable to login with the new app, created a new account but it’s telling me I have to call the branch. Very inconvenient ## Most praised reviews (10 highest-rated) ### 5/5 — Love this Credit Union *2024-08-22, version 7.48.1.12301* We’ve been members for over 40 years. Great service. Easy to transfer, see your accounts and many more options. We no longer live in the vicinity of our credit union but we still bank with them. The check deposit etc has allowed us to add 5 more years to being a member. Thank you. ### 5/5 — The Best! *2024-04-03, version 7.48.1.12301* Although we moved to Arizona I just can’t give up my trusted bank:CSCU. Thanks for having employees that are always so helpful and having an online banking software that actually works!! ### 5/5 — Loan *2024-03-19, version 7.48.1.12301* Awesome! Thanks!👍 ### 5/5 — Easy… *2023-09-09, version 7.29.1.10278* …to use ### 5/5 — Love this Credit Union *2023-08-14* We’ve been members for over 30+ years. Great service. Easy to transfer, see your accounts and many more options. We no longer live in the vicinity of our credit union but we still bank with them. The check deposit etc has allowed us to add 5 more years to being a member. Thank you. ### 5/5 — App *2022-08-13, version 7.14.2.7804* App is very easy to use and have all the feature I need. ### 5/5 — Love this Credit Union *2022-07-26, version 7.14.2.7804* We’ve been members for over 30+ years. Great service. Easy to transfer, see your accounts and many more options. We no longer live in the vicinity of our credit union but we still bank with them. The check deposit etc has allowed us to add 5 more years to being a member. Thank you. ### 5/5 — 5 star review and deserving of every star *2021-12-29, version 7.9.2.4911* This is the best place to keep your money. Staff if friendly and they are all amazing ### 5/5 — Banking *2021-12-21, version 7.9.2.4911* It has a lot of problems being able to log onto banking app. Can’t see my account yesterday and today. Didn’t read My messages maybe your working on it. Never experienced this with my other banking I’ve ever had. ### 5/5 — The bank staff *2021-02-02, version 4.4* Bank staff in San Andreas CA are the best They work out every problem with you --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*