# CentralMOBILE — user reviews > 82 indexed App Store user reviews of CentralMOBILE by CENTRAL BANK & TRUST COMPANY, rated 4.80/5 from 4,326 ratings. - Source: https://appshunter.io/ios/app/centralmobile/id843426026/reviews - App overview in markdown: https://appshunter.io/ios/app/centralmobile/id843426026.md - Rating breakdown: 5★ 3,862 · 4★ 256 · 3★ 64 · 2★ 40 · 1★ 104 ## What do users think of CentralMOBILE? Overall sentiment: negative **Pros** - 👍 Helpful customer service - 💡 Useful mobile deposit feature - 🚀 Smooth app experience when working **Cons** - 🐛 Frequent app crashes and login issues - ⚠️ Unreliable app performance and availability - 🔍 Lack of transparency around maintenance and downtime **Commonly reported bugs** - App incompatibility with iOS 16 - Persistent login and connectivity problems - Inconsistent Face ID/Touch ID functionality **Most requested features** - Ability to view transaction details and receipts - Improved account management features - Seamless integration with newer iOS versions ## Newest reviews (15 of 82) ### 2/5 — Not working often *2026-07-02, version 25.2.100* Too many times this app is not working or temporarily out of service ### 4/5 — Best Bank *2026-01-24, version 25.1.70* CB mobile app is superb just like their employees. ### 2/5 — Needs fixing *2025-11-27, version 25.1.30* Can NOT make external transfers using CENTRALMOBILE APP. It keeps kicking out of the peogram. ### 3/5 — App not signing in *2025-10-19, version 25.1.30* This app is overall really good and I like central bank. The app will not log me in about 1/3 of the time. I’ll have to wait a few hours and try again this epically happens at night for some reason. I also switched from android to apple and the problem seems consistent across both platforms. ### 2/5 — Awful user experience *2025-08-21, version 25.1.30* The app is awful. It’s down/offline more than it’s up, then exits out abruptly and is very sluggish. I end up using the website more often which isn’t convenient. ### 4/5 — Central has been helpful *2025-07-29, version 24.2.60* Had a stroke and they worked with me being very patient helping me keep my account straight!! ### 2/5 — Scheduled maintenance *2024-08-21, version 24.1.71* This app would be great if an alert was sent out scheduling maintenance or down time. I’ve tried to login twice and now my account is locked and I get to call to talk to customer support! Awesome! This happens once every 2 months and absolutely drives me up a wall. Fix the app ### 3/5 — Receipt *2024-07-22, version 24.1.71* I wish you would update the app so that you can view receipts. I can see where money was spent, but can’t see what it was spent on. ### 2/5 — Intermittently works *2024-06-17, version 23.2.20* Doesn’t work all the time. Won’t let me log in currently. Website is fine but this is an inconvenience ### 2/5 — When it works… *2023-04-28, version 22.2.201* Update: Still will not load, almost worth switching banks for one with a usable app. The App is pretty great when it works, but that is becoming more the exception than the rule. It’s a shame, because there has been a lot of added functionality and improvements to the UI over the last year. I often don’t even try to open it and just go to the webpage on my browser instead. Please make it stable, it’s a good app when working! ### 2/5 — Always an Error *2023-04-24, version 22.2.201* Every time I use the app it errors about a million times and eventually allows me to access my account. Extremely frustrating. ### 3/5 — When it works… *2023-01-23, version 22.1.102* The App is pretty great when it works, but that is becoming more the exception than the rule. It’s a shame, because there has been a lot of added functionality and improvements to the UI over the last year. I often don’t even try to open it and just go to the webpage on my browser instead. Please make it stable, it’s a good app when working! ### 2/5 — ITS NOT WORKING RIGHT NOW! *2022-09-20, version 22.1.50* It won’t open the app for me and the only way I am able to access my money is through the website. There is no new update and I have restarted my phone and redownloaded the app. Nothing. But I hope it will be fixed soon. ### 4/5 — Crash *2022-09-19, version 22.1.50* I’m not for sure if you are aware but you app is just crashing. Thank you for your time ### 1/5 — Mala app *2022-09-17, version 22.1.50* Trato de abrir la app y no se puede. Sola la app se auto cierra ## Most critical reviews (10 lowest-rated) ### 1/5 — Push notifications don’t work *2026-07-25, version 25.2.100* I’m very unsatisfied with this app. Every time I use my debit card I don’t get any push notifications. Everything is turned on. ### 1/5 — App login terrible *2026-05-15, version 25.2.100* Logging into the app is horrible consistently won’t login saying sorry for the inconvenience. Then I go to the website and login without issue, back to the app no can do. I’ve reset my password multiple times for no reason because the app won’t let me login. This app is trash better off just saving the website in your browser and accessing that way. ### 1/5 — Doesn’t work *2025-10-17, version 25.1.30* They need to invest in updating their system. This app just closes immediately when I try and open it. I’ve deleted and reinstalled, updated. Still just closes and I have a newer phone. ### 1/5 — Does not work……AT ALL *2025-05-09, version 24.2.60* Once you enter credentials, you get a message “ your details have been saved successfully “ and takes you back to login screen. Also, try contacting the developers web site gives a 404 not found error. Not customer useful at all. ### 1/5 — Horrible unreliable app *2025-05-02, version 24.2.60* Gave the app one star because I couldn’t give it a zero. It never works on the first try. Most of the time it doesn’t work at all and then you go online to the website and it’s not working either. Super inconvenient and it’s been like this for years. ### 1/5 — Decimal point *2024-07-02, version 24.1.71* Is the decimal point really necessary? ### 1/5 — Has become the worst!! *2023-08-25, version 23.1.70* As of about two days ago the app no longer will load. It tells me my iPhone is either jailbroke or rooted. MY PHONE IS NOT! You need to fix your app and the developer who doesn’t know what they are doing. ### 1/5 — Awful *2023-05-05, version 22.2.201* This is a boomer bank. Reminder, Banks are Zeros. Can’t wait for this one to fail! ### 1/5 — This app need to be updated why can’t you send out an update *2023-03-08, version 22.2.90* This app needs a update it does not work with my iPhone. no problem before new update came out now it is junk ### 1/5 — Stopped working *2023-01-15, version 22.1.102* This app hasn’t worked in weeks. ## Most praised reviews (10 highest-rated) ### 5/5 — Serah DeWitt *2026-07-23, version 25.2.100* Mobile app is the best! You can turn your card off and on. Mobile deposits are extremely easy!!! So recommend!!!! ### 5/5 — The best bank *2026-05-16, version 25.2.100* The best company also the best BANK ### 5/5 — Local service *2025-12-16, version 25.1.70* Central Bank is like family! They always go the extra mile to help with my banking needs ### 5/5 — Fixed! *2022-09-20, version 22.1.102* yay! thank you so much for fixing the app! i can now open it without crashing. ### 5/5 — not capable with IOS 16 *2022-09-18, version 22.1.50* I love this app but it is not allowing me to get on the app ever since I updated to IOS 16. It just closes out. ### 5/5 — Tiffany *2022-04-19, version 21.2.70* I love Central Bank. I have banked with them for 3 1/2 years since we moved. Two of my teens have student accounts and have done great saving money. Everyone is helpful and kind with transactions, questions and service. ### 5/5 — Review *2021-07-02, version 20.2.80* Works great! ### 5/5 — Easy to manage my accounts *2020-12-10, version 20.2.50* I can transfer money easily or check my bank balance within seconds. Love the ability to deposit checks from home. No technical issues ever. ### 5/5 — Face ID *2020-12-02, version 20.1.200* Not working as it’s supposed to ### 5/5 — ! READ HERE ! *2020-10-02, version 20.1.200* I used this bank and furthermore this app since it was the quickest way for me to acquire a bank account before basic training. Now, a year later deployed. This app is quite outstanding. The simplicity is out driven only by how fluid everything is. My only gripe would be that on occasion this app under goes maintenance and does not inform me. So sometimes I’ll need to check my balance only to find that I can’t. Kinda silly. Apologizing for the inconvenience frankly isn’t good enough. Fix the system or inform me ahead of time of the maintenance. Otherwise, outstanding application for simplistic banking and money management. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*