# Century Bank and Trust — user reviews

> 17 indexed App Store user reviews of Century Bank and Trust by Century Bank and Trust, rated 4.78/5 from 684 ratings.

- Source: https://appshunter.io/ios/app/century-bank-and-trust/id811356722/reviews
- App overview in markdown: https://appshunter.io/ios/app/century-bank-and-trust/id811356722.md
- Rating breakdown: 5★ 572 · 4★ 67 · 3★ 10 · 2★ 5 · 1★ 11

## What do users think of Century Bank and Trust?

Overall sentiment: negative

**Pros**

- 🏠 Convenient home banking capabilities
- 🔒 Secure authentication methods (Face ID, Touch ID)
- 💳 Card control features
- 👍 User-friendly interface design
- 🚀 Efficient bill pay and money transfer
- 👥 Friendly customer service

**Cons**

- 🐛 Frequent app crashes and closures
- ⚠️ Persistent login and authentication failures
- 📱 App becomes unusable after updates
- 🔐 Excessive account lockouts
- ⏱️ Chronic downtime and unavailability
- ❌ Missing critical features after updates

**Commonly reported bugs**

- App crashes when entering password
- App won't load past loading screen
- Face ID scan causes app to freeze
- App becomes unresponsive after updates
- Frequent 'call for assistance' error messages
- Account lockout issues with infrequent usage

**Most requested features**

- Touch ID authentication (legacy request from 2016)
- Automatic app update functionality
- Bill pay feature restoration

## Most critical reviews (10 lowest-rated)

### 1/5 — Century bank

*2024-11-06, version 24.1.70*

This app is junk it’s down every other day or for weeks on end if you go through this bank I recommend change to a new one because this bank has non stop problems

### 1/5 — Can’t use app

*2024-06-16, version 24.1.70*

When I type in my password, the app closes and I can’t get to my accounts to view them. I did not have this problem until I updated to the new version.

### 1/5 — Lock out

*2023-11-27, version 23.1.70*

Been locked out more times than I can count due to not using it often

### 1/5 — NEED TOUCH ID!!!! Still.....

*2016-12-08, version 7.0.623*

Been waiting for a year for Touch ID. My other banking apps do it, you should too. If this gets Touch ID, I would be more than happy to give a 5 star rating.

### 1/5 — Not happy!

*2014-11-21, version 4.6.37*

I've been banking and using this app for years. I went to log in today to pay my bills and there's no option for bill pay anymore. I did all my banking on my phone. I'm so disappointed.

### 2/5 — Can’t open error message

*2024-07-20, version 24.1.70*

I open it and it says call for assistance I can’t call because they are closed not the first time this has happened

### 2/5 — Newest update

*2024-06-23, version 24.1.70*

Never had issues before the update. Now it won’t open..

### 5/5 — No review

*2023-08-13, version 22.2.200*

No review

### 5/5 — Good Bank to work with.

*2022-09-20, version 22.1.101*

It has been a good eight year working with Century Bank and trust.

### 5/5 — Less trips to the bank

*2022-08-01, version 22.1.40*

I so enjoy being able to take care of my banking needs from home. Convenient and secure. Turn on those app updates so app updates occur automatically, great new feature!

## Most praised reviews (7 highest-rated)

### 5/5 — issues rn

*2022-05-27, version 21.3.40*

app won’t load and won’t go further than either loading after my face id scan or i’m stuck at the century bank and trust loading screen at the very beginning.

### 5/5 — Love the website and the bank

*2019-04-24, version 18.4.50*

This website makes banking easy.  Also love the great service and friendly people whenever I stop in or call.  You ARE the best bank around!

### 5/5 — Review

*2018-12-29, version 18.2.70*

Good job on all of the new updates!

### 5/5 — Awesome!

*2018-05-06, version 18.1.76*

Century continues to offer the great services offered by the big banks. Keep up the good work!

### 5/5 — It has all I need!

*2018-04-21, version 17.4.81*

Now with TouchID, (or Face recognition on the iPhone X), card controls, and password management it has everything I need. Love this APP!!

### 5/5 — Nice App

*2014-02-18, version 4.3.198*

Clean and refreshing

### 5/5 — Century Bank and Trust's Mobile App works great!

*2014-02-18, version 4.3.198*

I love Century Bank and Trust's mobile banking app! I use it to pay bills and transfer money between my accounts...a huge time saver!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*