# Century Federal Online Banking — user reviews

> 96 indexed App Store user reviews of Century Federal Online Banking by Century Federal Credit Union, Inc., rated 4.80/5 from 1,321 ratings.

- Source: https://appshunter.io/ios/app/century-federal-online-banking/id610417511/reviews
- App overview in markdown: https://appshunter.io/ios/app/century-federal-online-banking/id610417511.md
- Rating breakdown: 5★ 1,163 · 4★ 123 · 3★ 25 · 2★ 4 · 1★ 6

## What do users think of Century Federal Online Banking?

Overall sentiment: positive

**Pros**

- 👍 User-friendly interface
- 🚀 Fast and efficient
- 🔒 Secure and trustworthy
- ✅ Convenient for banking on-the-go
- 💡 App has many new features
- ✨ Clean and uncluttered design
- 😊 Customer service is friendly and professional
- 🏠 Saves trips to the credit union
- 💯 Easy to navigate
- 📱 Touch feature is liked
- ⭐️ Awesome app
- 👍 Face ID is great
- ✅ Does everything needed
- 👍 Makes banking easy and stress-free
- 🏠 Banking from home is appreciated
- ✅ Well-structured software

**Cons**

- 🐛 App crashes frequently
- 🐛 Login issues (user ID/password not recognized)
- 🐛 App is unstable
- 🐛 App is slow
- 🐛 Navigation can be challenging
- 🐛 Face ID issues
- 🐛 App sometimes inaccessible
- 🐛 Pending transactions list is worthless
- 🐛 Cannot add a payee
- 🐛 Mobile deposits can be problematic
- 🐛 Bank transfers are slow
- 🐛 Not all accounts accessible
- 🐛 App is not very user-friendly
- 🐛 Money orders are expensive
- 🐛 Some entry methods have issues
- 🐛 Double loan payments issue
- 🐛 Needs improvement to stop crashing
- 🐛 Confusing to navigate
- 🐛 Wonky and slow app
- 🐛 Transaction issues
- 🐛 Incomplete/disappointing mobile app sync
- 🐛 Not as user friendly as it could be
- 🐛 Bill-Payer groups missing from desktop version
- 🐛 Mobile check deposit removed

**Commonly reported bugs**

- User ID & Password not recognized
- App only opened once after PIN reset
- Pending transaction list is worthless
- Cannot add a payee
- Face ID issues
- App sometimes inaccessible
- Double loan payments issue
- App crashes
- App is unstable
- App is slow
- Wonky app
- Mobile app not syncing with website
- Trouble logging on for check deposit
- Mobile check deposit removed
- Not all accounts accessible
- Credit card account not accessible
- Viewing statements and making payments for credit card

**Most requested features**

- Connections with Zelle
- Add payee functionality
- All phone numbers of different branches on the app
- Set up travel notifications via the app
- Zelle availability
- Faster transfers to other bank institutions
- More transfer money options
- Bill-Payer groups from desktop version
- Mobile check deposit restoration

## Newest reviews (15 of 96)

### 4/5 — The new app mostly works.

*2023-11-13*

You can’t add a payee even though shown as an option.
Other than that, good app.

### 5/5 — Great experience overall

*2023-10-02*

I really like the design of the app. Kudos to the new app!

### 5/5 — CFCU

*2023-07-10, version 21.0.5724*

Excellent app. User friendly

### 5/5 — ✅

*2023-05-01, version 21.0.5724*

Awesome⭐️⭐️⭐️⭐️⭐️

### 5/5 — Always crashing

*2023-03-23*

Needs improvement so it stop crashing

### 5/5 — CFU app

*2023-02-18, version 21.0.5724*

Very easy to use and get things done on the go!

### 5/5 — Easy to use and pretty much problem free

*2023-02-09, version 21.0.5724*

Saves a lot of trips to the credit union.

### 5/5 — Love ap.

*2023-01-19, version 21.0.5724*

I love the app it’s so fast. Looks uncluttered and clean.

### 5/5 — Quick and user friendly

*2023-01-17, version 21.0.5724*

Amazed how easy it is, even for elderly. Thank you

### 5/5 — Very quick

*2023-01-15, version 21.0.5724*

Nice clean app. Easy to navigate.

### 5/5 — Great App

*2022-12-27, version 21.0.5724*

App is very user friendly and very stable

### 5/5 — The Century Federal Credit Union app

*2022-12-15, version 21.0.5724*

Is on best track! I am closer to being a Centennial than a millennial! It has helped my life so very much! Thanks so very much!

### 5/5 — Easy to use

*2022-12-10, version 21.0.5724*

The CFCU app is easy to use. I like the touch feature.

### 5/5 — CFCU App

*2022-12-02, version 21.0.5724*

I use this app often. It it easy to navigate, convenient and safe.

### 5/5 — Great application

*2022-11-29, version 21.0.5724*

I like that it’s user friendly at my fingertips.

## Most critical reviews (10 lowest-rated)

### 1/5 — Pending transactions is not working

*2024-04-02*

Card based pending apps deduct from the available balance.  ACH based ones do not. NO OTHER BANKS DO THIS!!! It makes the pending transaction list WORTHLESS!!!!

### 1/5 — Confusing

*2023-01-13, version 21.0.5724*

Confusing on how to navigate

### 1/5 — Bad

*2022-12-05, version 21.0.5724*

One of the worst apps I’ve ever had the misfortune to use.

### 1/5 — Terrible app

*2022-08-31, version 21.0.5720*

Would give a 0 if I could. Horrible app and terrible customer service

### 1/5 — What happened to mobile check deposit?

*2019-04-20, version 19.1.5413*

Old version allowed mobile check deposit, this is no longer an option following April 2019 update. Would be very convenient if this issue was resolved to avoid customers having to drive to branch to deposit a check.

### 2/5 — Unstable at any speed

*2022-11-29, version 21.0.5724*

Be prepared for repeated deletes and reloads of this app.

### 2/5 — Wonky

*2022-11-07, version 21.0.5724*

The app is wonky and slow. Definitely needs an update.

### 3/5 — Hit & Miss on Opening

*2026-02-18*

Lots of times user Id & Password placed online and App does is not recognize.
This  has been more of a headache . 
Spoke with customer service, rechanged pin … app still only opened once .
On next try states  again account info not recognized.🤷🏻‍♀️

### 3/5 — CFCU Online Banking App

*2022-11-17*

I love the app as well as the Credit Union itself.
Credit Unions offer great services, lower interest rates and other perks that Banks do not.  
I was able to join because of my Employer. 
I will take full advantage of everything that is of interest to me to build my savings and fulfill my banking needs. 
However, I inquired about a debit card when I opened the account and have not received one.  
A Debit card for me, is a necessity in order to access and transact my banking business. My work hours do not allow me to get to an actual branch location during the hours of operation of the Credit Union. 
I am hopeful to receive the Debit card that I requested when I joined.

### 3/5 — Difficult

*2022-10-31, version 21.0.5724*

The app is not very user friendly. You frequently have to leave the site to access information.

## Most praised reviews (10 highest-rated)

### 5/5 — Great app

*2026-07-30*

Good app great people

### 5/5 — Bebe4

*2026-07-01*

I lost control of my account online, went into a Branch & a young lady put the app on my phone.  I was very skeptical & angry.  BEST THING EVER UNTIL TAX TIME WHEN I WANT TO GO BACK & PRINT CHECKS!

### 5/5 — Review

*2026-05-15*

I am thoroughly satisfied with my bank. I especially appreciate the customer service!  The staff are friendly, professional, and very polite.  Blessings to all of you who work at Century!!!

### 5/5 — Get bank

*2026-03-15*

I love this banking company because I can trust money money will be safe , secured tightly, and I can take out how much I need whenever I need!! I darn near don’t need any other bank!

### 5/5 — Thumbs up

*2026-02-25*

This app works well for me.

### 5/5 — !!!

*2026-01-29*

Convenient and helpful

### 5/5 — MLTaylorFulliloveLlc

*2026-01-29, version 4019.1.0*

MooreTaylorMadeRecords  and MooreTaylorMadeRecordsPublishing  #Teamleader216

### 5/5 — I feel secure

*2026-01-28*

With the extra verification, I feel secure that I’m the only one that can access my account.

### 5/5 — I Love The Online Banking

*2026-01-28*

I love that I am able to check my accounts and pay bills.

### 5/5 — Amazing App

*2023-10-03*

Loving all the new features!

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*
