# CEPM > Mobile app for electricity service management, payments, and reporting. (iPhone/iPad app by Consorcio Energetico Punta Cana Macao.) - Source: https://appshunter.io/ios/app/cepm/id1215088732 (this page in markdown: same URL + `.md`) - Developer: [Consorcio Energetico Punta Cana Macao](https://appshunter.io/developer/1215088731) - Category: Productivity, Utilities - Price: Free - Rating: 4.70/5 from 847 App Store ratings · 15 written reviews indexed - Age rating: 4+ - Requires: iOS 11.0 · 251 MB - Languages: American English, European Spanish - Released: 2017-03-17 - Data updated: 2026-07-27 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/cepm/id1215088732/reviews.md ## What is CEPM? Descarga el CEPM APP y realiza todas tus transacciones de una manera rápida y sencilla. Con este app podrás: · Consultar balances y facturas: tendrás disponible a cualquier hora todas las facturas, si tu contrato es pospago, y el balance disponible para consumir, si tu contrato es prepago, permitiéndote mantener el control de tus consumos. · Pagar con tarjeta de crédito y débito: Puedes realizar pagos y recargas en cualquier momento desde el app, sin necesidad de pasar por una oficina comercial. · Consultar tu consumo en línea: Los gráficos de consumo estarán disponibles para consultarlos en cualquier momento, lo que te permitirá ver el consumo de tu medidor actualizado cada 15 minutos. · Recargar tu medidor prepago: tendrás disponible las recargas en línea, por lo que podrás recargar o utilizar tu anticipo a cualquier hora, recibiendo la energía en tu propiedad en solo minutos. · Reportar averías las 24/7: Los reportes realizados desde nuestro app serán recibidos inmediatamente en las unidades móviles de los técnicos, reduciendo los tiempos de respuesta. · Solicitar servicios: Por esta vía podrás notificarnos si no estás recibiendo tu factura. · Recibir notificaciones de la empresa: recibirás directamente en tu celular o tableta notificaciones de averías en tu sector, nuevos servicios y comunicaciones oficiales de la empresa. ¡Descárgala ya! ## Key features - Check balances and invoices - Pay with credit/debit cards - Monitor online consumption - Recharge prepaid meters - Report outages 24/7 - Request services - Receive company notifications ## What do users think of CEPM? Overall sentiment: negative **Pros** - 👍 Clear and transparent, easy to use and intuitive **Cons** - 🐛 Difficult to see balance and recharge - 🐛 App frequently crashes - 🐛 Balance never updates - 🐛 Can't validate foreign credit cards - 🐛 Difficult to navigate, not user-friendly - 🐛 Requires login every time **Commonly reported bugs** - App doesn't work correctly - App closes on its own - Unable to enter contract or make recharges **Most requested features** - Add support for English language - Improve credit/debit card verification process - Allow viewing of monthly consumption ## Recent user reviews (10 of 15) All indexed reviews: https://appshunter.io/ios/app/cepm/id1215088732/reviews.md ### 1/5 — Ya no funciona *2026-04-11, version 3.1.0* Desde que hicieron el update, el aplicación dejó de funcionar. Pensé que lo iban a componer pero no… ya no puedo ver nada sobre mis cuentas de CEPM… ### 2/5 — Mejora empeora *2025-03-25, version 3.1.0* Después del último update no es muy fácil para el usuario, hay que entrar usuario y contraseña cada vez, no aparenta ser para uso en iPhone. Para ver consumo no es posible. ### 1/5 — Don’t work *2024-12-02, version 2.1* The App is slow and usually do not work….. difficult to see the balance and difficult to recharge ### 2/5 — Nunca actualiza balance *2024-11-26, version 2.1* La aplicación siempre tiene problema, no actualiza el balance que dolor de cabeza. ### 5/5 — clara y transparente, fácil de usar e intuitiva. *2024-09-13, version 2.1* Buena app ### 1/5 — No funciona correctamente *2024-08-06, version 2.1* No puedo ver consumos dentro del mes, y frequentemente el App cierre sólo. ### 1/5 — Pésimo servicio *2024-06-10, version 2.1* La tarifa eléctrica es absurdamente altísima, y más aun lo es la cuota fija mensual. El método de tener dos sistemas de cobro (uno para recargar y otro para la cuota fija mensual) es muy confuso para el cliente extranjero que está acostumbrado a pagar solo una factura por compañía de servicio. No envían correos de cobro por la cuota fija mensual. Yo me enteré sobre esa cuota un año después, cuando me llega un aviso de desconexión por deuda acumulada. El servicio al cliente en la oficina es lentísimo. En pocas palabras, CEPM es una enorme decepción. ### 2/5 — English *2023-09-05, version 2.1* How about the ability to use in English? ### 1/5 — Can’t validate my foreign credit card *2023-07-14, version 2.0.2* It’s impossible to validate my credit card ### 1/5 — Very immature, poorly designed app *2023-06-17, version 2.0.2* I have lived in various countries around the world and I have seen some poorly designed apps. This app is right up there as one of the worst apps I have ever encountered. First, if you don’t read Spanish you’re going to be using a translation app a lot, as there is no option to use the app in your native language. Given the large population of English speaking ex-pats as well as, those from Germany and Russia, you would think CEPM would add the ability to use the app in more than one language. Second, verifying your credit/debit card through the app is difficult. CEPM sends the verification transactions in DOP which, if you’re using a bank account in the DR is ok. If you’re using a foreign bank however, you’re stuck guessing what exchange rate was used as the deposits are made in your home currency. Add to that the fact your credit/debit card must be verified on every device rather than just the account and you’re stuck having to scour bank statements from years past looking for the verification deposits then trying to figure what exchange rate was used. Navigating the app is not easy. The app is not very intuitive or user friendly. I could go on but there is so much wrong with this app, I’d be writing for at least an hour. This app needs a serious update to fix the many flaws, some of which have existed for years, according to other users. Sadly, the only option to using the app is the poorly designed and barely functional website. But that’s a whole other critique…. ## Frequently asked questions about CEPM ### What can I do with the CEPM app? The CEPM app allows you to manage your electricity service efficiently. You can check your account balances and invoices, make payments using credit and debit cards, monitor your real-time energy consumption through graphs, and recharge your prepaid meter. It also enables you to report service outages 24/7 and request services like not receiving your bill. ### How do I pay my bills through the app? You can pay your electricity bills directly through the app using your credit or debit card. This feature allows for quick and easy transactions without the need to visit a physical office, providing convenience and saving you time. ### Can I recharge my prepaid meter using this app? Yes, the app provides online recharge functionality for your prepaid electricity meter. You can top up your balance or use your advance payment at any time, and the energy will be delivered to your property within minutes. ### What kind of notifications will I receive? You will receive important notifications directly on your mobile device. These can include alerts about power outages in your area, information on new services offered by the company, and other official communications from the electricity provider. ### Is this app free to download and use? Yes, the CEPM app is free to download and use. There are no charges for downloading the application or for performing basic account management tasks and transactions within the app. ## Version history (last 5 releases) ### 3.1.0 — 2025-03-08 Hemos implementado mejoras de rendimiento y estabilidad para garantizar una mejor experiencia. ### 3.0.1 — 2025-02-20 Mejoras en rendimiento y seguridad. ### 2.1 — 2023-08-09 Realizamos ajustes para garantizar tu experiencia. Esta actualización contiene las siguientes mejoras y ajustes: • Mejoras de rendimiento, usabilidad y seguridad. ### 2.0.2 — 2021-07-07 Mejoras de rendimiento. ### 2.0.1 — 2019-12-04 Realizamos ajustes para garantizar tu experiencia. Esta actualización contiene las siguientes mejoras y ajustes: •Soporte para tablets •Corrección de Bugs •Mejoras de rendimiento ## Related topics [cepm](https://appshunter.io/ios/topics/cepm) · [punting app](https://appshunter.io/ios/topics/punting-app) · [barcelo bavaro](https://appshunter.io/ios/topics/barcelo-bavaro) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-27.*