# Cerebral - Mental Health — Online Rx and Therapy

> Online mental health therapy and prescription services with licensed professionals. (iPhone/iPad app by Cerebral, Inc.)

- Source: https://appshunter.io/ios/app/cerebral-mental-health/id1537193671 (this page in markdown: same URL + `.md`)
- Developer: [Cerebral, Inc](https://appshunter.io/developer/1537193673)
- Category: Medical
- Price: Free
- Rating: 4.63/5 from 31,989 App Store ratings · 175 written reviews indexed
- Age rating: 17+
- Requires: iOS 14.0 · 64 MB
- Languages: English
- Released: 2020-12-11
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/cerebral-mental-health/id1537193671/reviews.md

## What is Cerebral?

Cerebral’s national network of licensed and credentialed mental health care doctors and therapists offer one-on-one personalized professional mental health care that will get you feeling better. Working directly with your doctors and therapists can help you overcome your anxiety, depression, insomnia, and more, managing your care all in one place. Cerebral’s app allows you to select your treating doctor and/or therapist, schedule your visits, and have a direct one-on-one telehealth visit with your selected healthcare professional.

Here's how it works:
· Take a short online assessment to define your symptoms.
· Choose a plan that best fits your needs and addresses your symptoms.
· Review a panel of doctors and therapists who are licensed and credentialed in your state and available to provide care directly to you
· Choose a healthcare professional who best suits your needs
· Set up regular synchronous tele mental health care video visits or phone chats with your licensed/credentialed mental health care professional and care team

Use the Cerebral app to:
· Participate in your one-on-one telehealth visit through video or phone with your licensed/credentialed mental health care professional on your schedule
· Contact your care team with questions about scheduling, medications & more
· Track medication refills, if clinically indicated and prescribed
· Monitor your progress
· Access mindfulness, self-care, & CBT (cognitive behavioral therapy) exercises

Cerebral’s national network of licensed, credentialed, trained, and experienced mental health care doctors and therapists make direct one-on-one high-quality mental health care accessible and affordable to anyone, anywhere. Our healthcare professionals offer a safe, non-judgmental space for you to be heard and get the professional care you need. To date, our licensed/credentialed tele mental health care professionals have helped over 250,000 patients through their mental health journey. Now it's your turn.

## Key features

- Telehealth visits with licensed therapists
- Online mental health assessment
- Personalized care plans
- Medication management
- Progress tracking
- Mindfulness and CBT exercises

## What do users think of Cerebral?

Overall sentiment: negative

**Pros**

- 🚀 Helpful prescribers
- 👍 Convenient service
- 💡 Potential to manage mental health

**Cons**

- 🐛 Unreliable app and technical issues
- 🕰️ Difficulty scheduling appointments
- 💸 Expensive with poor value
- 🚫 Lack of continuity with providers
- ❌ Poor customer service and support

**Commonly reported bugs**

- App crashes and freezes
- Incorrect prescription information
- Billing issues and unexpected charges

**Most requested features**

- Better communication and follow-up with patients
- More transparency around provider availability
- Easier cancellation and refund process

## Recent user reviews (10 of 175)

All indexed reviews: https://appshunter.io/ios/app/cerebral-mental-health/id1537193671/reviews.md

### 1/5 — So many “error” messages.

*2026-08-01, version 4.5.0*

Won’t let me log in, keeps saying there is an error. If by some miracle I can get it, trying to switch doctors or even make an appt causes another error. Like this is a mental health app…. So it’s great when I’m having a mental break down and I can’t get ahold of my doctor because the app won’t work.

### 1/5 — Login busted

*2026-08-01, version 4.5.0*

There always seems to be something wrong with the login. At least as often as I have appointments, I have problems logging in. Pretty awful.

### 1/5 — App doesn’t work

*2026-07-25, version 4.5.0*

The app itself doesn’t work and also this is just another money grabbing company.

### 1/5 — A glitching mess

*2026-07-08, version 4.5.0*

Many parts of this app do not load properly.  

Update after Cerebral responses: I already have reached out and gotten the resolution I needed. This does not change the fact that many functions on this app do not work. 

The desktop version is unfortunately the most convenient way to interact with Cerebral. Not the app

### 1/5 — A glitching mess

*2026-07-03, version 4.5.0*

Many parts of this app do not load properly.

### 5/5 — Good therapy

*2026-07-02, version 4.5.0*

It works

### 1/5 — Would give 0 stars if I could.

*2026-06-30, version 4.5.0*

App has been broken for months cannot access my account they keep rescheduling random appointments without my knowledge and customer support is nonexistent.

### 1/5 — SCAM SCAM SCAM SCAM

*2026-06-29, version 4.5.0*

I canceled my subscription In October and I was charged 3 extra times a total of 540$

I’ve had no help from the customer support and my bank said it would take up to 90 days. I have been scrapping up COINS to feed myself wondering where my money went for the past few months. Also they arnt much help, just prescribe you medicine and that’s it

### 2/5 — App Review

*2026-06-10, version 4.5.0*

As a user, the service is great. However I have struggled profusely with this app. The buttons don’t work and it’s near impossible to start a chat, get a refill, etc. I’m not sure if it’s a bug issue or otherwise but when a prescription is out I should be able to get my medication without having to call a number because their app doesn’t work.

### 5/5 — Cerebral helps with everything

*2026-06-01, version 4.5.0*

I have been a member of Cerebral since 2026. They help Me and guide Me through life. Ready with open arms to reactivate the subscription. They offer a journal feature now that I really enjoy for mental heath checks, self permitted.

## Frequently asked questions about Cerebral

### What does the app do?

This app provides access to licensed mental health professionals for online therapy and medication management. It helps users manage conditions like anxiety, depression, and insomnia through personalized care plans and telehealth visits.

### How does the app work?

Users start with an online assessment to identify symptoms, then choose a plan and a licensed professional. They can then schedule and conduct one-on-one video or phone visits with their chosen therapist or doctor.

### What are the key features?

Key features include telehealth visits with licensed doctors and therapists, personalized care plans, medication tracking, progress monitoring, and access to mindfulness and CBT exercises.

### Is there a cost to use the app?

The provided information indicates the app is free to download and use. Monetization details beyond this are not specified, but it facilitates access to professional mental health services.

### Who is this app for?

This app is designed for individuals experiencing anxiety, depression, insomnia, or other mental health concerns who are looking for convenient, professional, and personalized online care.

## Version history (last 5 releases)

### 4.5.0 — 2026-03-16

Thank you for using Cerebral! We are constantly making improvements to the app for you. This week we squashed bugs.

### 4.4.42 — 2026-02-17

Thank you for using Cerebral! We are constantly making improvements to the app for you. This week we squashed bugs.

### 4.4.41 — 2025-11-04

Thank you for using Cerebral! We are constantly making improvements to the app for you. This week we squashed bugs.

### 4.4.40 — 2025-10-27

Thank you for using Cerebral! We are constantly making improvements to the app for you. This week we squashed bugs.

### 4.4.39 — 2025-09-29

Thank you for using Cerebral! We are constantly making improvements to the app for you. This week we squashed bugs.

## Apps similar to Cerebral

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| --- | --- | --- | --- |
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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*