# Certi-Lock — user reviews

> 18 indexed App Store user reviews of Certi by Scottsdale Mint LLLP, rated 2.75/5 from 20 ratings.

- Source: https://appshunter.io/ios/app/certi-lock/id1078693841/reviews
- App overview in markdown: https://appshunter.io/ios/app/certi-lock/id1078693841.md
- Rating breakdown: 5★ 8 · 4★ 0 · 3★ 1 · 2★ 1 · 1★ 10

## Most critical reviews (10 lowest-rated)

### 1/5 — 06/2025 stage 2 verification not working

*2025-06-03, version 1.2*

I guess this is an ongoing issue with this. My delivery was delayed. This was Scottsdale stated
 “ Unfortunately, there has been an unexpected delay due to an issue with the special Certi-Lock packaging used for this release.” Not sure who to who I need to address this with. Still not fixed.

### 1/5 — Why bother making an app that doesn’t work?

*2024-11-12, version 1.2*

The scanner focuses at a distance at which it cannot read the QR code. DUH!

### 1/5 — App doesn’t work

*2024-03-23, version 1.2*

Takes control of your phone and crashes.
I guess that’s what you get for nothing.
I suggest you test your metals on your own. 
Most of this stuff from an eBay seller is questionable.

### 1/5 — Disappointing

*2024-01-13, version 1.2*

Crashes right after scan.  Also crashes when trying to use menu.

### 1/5 — Can it be trusted ?

*2023-02-05, version 1.2*

Level 2 never uploads it doesn’t matter how long you leave it loading . It leaves a unsettling feeling maybe this app and verification isn’t even by the mint who knows ? That’s how it makes you feel .

### 1/5 — Level 2 won’t work

*2021-01-06, version 1.2*

Only level one works

### 1/5 — Level 2 verification does not work

*2020-09-22, version 1.2*

Level 1 worked without a hitch.  With so much counterfeit gold bars out there now this is concerning.

### 1/5 — Level 2 verification problem

*2020-08-12, version 1.2*

Level 2 verification doesn’t work!

### 1/5 — App needs work

*2017-03-09, version 1.2*

Have purchased a few items directly from Scottsdale Mint. I have yet to get Level 2 verification to work. Just hangs and shows an infinite loading icon loop. Have tried two different devices and still the same result

### 2/5 — 2025 and Level 2 Verification still doesn’t work???

*2025-05-15, version 1.2*

Most of the reviews for this app are from several years ago so I figured they would have addressed the verification issue by now. Nope! Level 1 verification works but when you click to go to level 2 it just sits and spins indefinitely. Even closing and restarting doesn’t help. It’s apparent there is no developer support for this app, or Scottsdale Mint is not actually taking and storing images of their product for verification. Either way, why not just remove the level 2 option and just stick with Level 1? To alllow a core function to remain broken after so many years makes the whole company seem untrustworthy.

## Most praised reviews (8 highest-rated)

### 5/5 — Simple

*2019-02-15, version 1.2*

Easy to use and fast

### 5/5 — Bringing some sweet tech to my precious metals

*2019-02-15, version 1.2*

Love using my phone to verify the authenticity of my Scottsdale Mint goodies. Kind of fun to know that someone catalogued my goods before shipping them out to me!

### 5/5 — Great app

*2018-09-17, version 1.2*

This app is great and is super helpful! It scans automatically and works great! I would recommend giving it a try.

### 5/5 — Great work

*2018-09-17, version 1.2*

It awesome works great!!!😃

### 5/5 — Cool

*2018-09-06, version 1.2*

The best application I've ever used, thank you for creating it

### 5/5 — Nothing to complain about

*2018-08-28, version 1.2*

Great app. Hopefully more products are scanned with Certi-Lock.

### 5/5 — Perfect For Security

*2016-06-04, version 1.2*

Great APP. Hopefully more products are scanned with Certi-Lock. Top notch authenticator with the actual photo with serial number as product left the company. Great APP for coin collectors.

### 3/5 — Needs an Update!

*2017-12-24, version 1.2*

Level two verification does not work.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*