# CESCU Access Mobile Banking — user reviews

> 44 indexed App Store user reviews of CESCU Access Mobile Banking by C E S Credit Union, Inc., rated 4.82/5 from 1,716 ratings.

- Source: https://appshunter.io/ios/app/cescu-access-mobile-banking/id592078802/reviews
- App overview in markdown: https://appshunter.io/ios/app/cescu-access-mobile-banking/id592078802.md
- Rating breakdown: 5★ 1,501 · 4★ 159 · 3★ 36 · 2★ 4 · 1★ 15

## What do users think of CESCU Access Mobile Banking?

Overall sentiment: positive

**Pros**

- 👍 Good people
- 👍 Professional and courteous employees
- 👍 Personal, reliable and friendly staff
- 👍 Sleek and modern app
- 👍 Easy to use and manage funds
- 🚀 Convenient and fast
- 🚀 Accurate and simple to use

**Cons**

- 🐛 Bill pay transactions have long completion window
- 🐛 Incompatibility with Safari browser
- 🐛 Fingerprint ID not working
- 🐛 Check images not working
- 🐛 App barely functions and looks outdated

**Commonly reported bugs**

- Fingerprint ID not registering
- Automatic log out issues

**Most requested features**

- Mobile check deposit
- Zelle integration
- Pending deposit visibility
- Apple Pay support
- Dark mode

## Newest reviews (11 of 44)

### 4/5 — Mobile Deposit

*2018-10-01*

Don’t you think u should ad mobile deposit

### 4/5 — Great app but no mobile deposit

*2018-08-28*

This app works out great for me. I like to be able to manage funds and move from account to account easily. Once you add the ability to make mobile deposits, you can have the fifth star. Otherwise, love it!!

### 5/5 — I like it

*2017-09-24, version 4.2.254*

It's really convenient

### 5/5 — Great app!

*2017-08-02, version 4.2.254*

Very easy to use and monitor my account!  Thanks!

### 5/5 — Faster  & easy to navigate

*2017-07-31*

Better version than before & easier to navigate on my iPhone. I do wish I could see pending deposits like I can on the web version but overall a great update.

### 5/5 — Pending deposit

*2017-07-06*

This version is good but had trouble figuring out how to log out

### 5/5 — Nice And Fresh New GUI

*2017-06-30*

New interface is clean and crisp. Two thumbs up for the fresh look.

### 5/5 — Sweet update

*2017-06-28*

I thought at first I wouldn't like the new update but I actually do like it. Seems to be faster and it's a lot better to see on my iPhone.

### 4/5 — New look

*2017-06-27, version 4.2.254*

I like the new update. It's a lot quicker and easier to use.

### 5/5 — Very Handy and User Friendly

*2016-10-12, version 3.11.236*

I give this an easy 5 stars! It is a tremendous time saver to have access to your account any time and anyplace.  Have not experienced any clutches or problems since I began using this app. Highly recommend it to all CESCU members.

### 5/5 — Easy to use

*2016-08-24, version 3.11.236*

Accurate and simple to use. Enjoy using it!

## Most critical reviews (10 lowest-rated)

### 1/5 — Bill Pay is the worst

*2022-03-14*

Having experience with multiple banking bill pay and report generating applications associated with a banking account, I give CES zero stars.  1. Bill pay transactions have an extraordinarily long window of completion. Other banking bill pay apps expedite electronic bill pay transactions, the same day.
Incompatibility with Safari has improved, yet is still not seamless. To require a change in pop up blocking and drop security fire walls in order to use bill pay, and then reset security features in safari browser when finished with bill pay, is one of many reasons we will be using another banking institution in the near future.

### 1/5 — I hate this app

*2021-04-15, version 4.25.175*

It barely functions and looks like a community center bulletin board

### 1/5 — Good app just need finger id to work

*2021-02-15*

I’ve used this app for awhile it works great except for the finger id. Since the last big update for the app the finger id will not register it automatically switches off when you try to turn it in. I’m really tired of typing in my password. I’ll update this once the app allows me to use the fingerprint again. It’s been about over a year or so now.

### 3/5 — Great Credit Union

*2022-02-07*

Professional courteous employees! Good online banking- only improvement needed is remote (picture) deposit of checks, for those members that do not live or work near a branch.

### 3/5 — Ok app

*2018-04-26, version 4.2.254*

The app is ok, does not support apple pay

### 3/5 — CES APP

*2016-11-07, version 3.11.236*

I love this app and it's very convenient. However, recently the check images are not working. I will return to 5 star rating when fixed.

### 3/5 — Needs Check deposit

*2016-09-26, version 3.11.236*

Needs check deposit. Otherwise very good.

### 3/5 — Missing something

*2015-06-18, version 3.9.104*

The app is great however it would be nice if we could access our pending transactions, such as deposits or withdrawls that are pending, otherwise would be a 5 star.

### 4/5 — Love the app.  Hope for mobile deposit eventually.

*2020-09-02*

I love CES and the app, just hope they add mobile deposit one of these days.  Only reason for the four star rating.  Other than that, great app.

### 4/5 — Overall good app

*2019-02-25*

Overall good app. When using bill pay, I’d like to see the estimated arrival date of payment like I can online.

## Most praised reviews (10 highest-rated)

### 5/5 — Good people

*2022-07-06*

The people at the union are always happy to see me and other people too. You know the right people to hire. I am thankful that I use your credit union.

### 5/5 — Outstanding service

*2022-01-18*

Personal, reliable and friendly staff and

### 5/5 — Good app, needs check image deposit.

*2020-05-07*

Works great and very reliable, the only thing missing is online check deposit.

### 5/5 — P o customers

*2019-09-12*

Worst app u ever used. Difficult to access had to delete app and reload 5 times   Then won’t allow to change log in info. -10 rating. Absolutely terrible

### 5/5 — Banking Made Easy

*2019-03-31*

CES online banking has changed the way I do my banking, mostly from my phone. Anywhere, anytime, I can do transactions and check my accounts. Great AP.

### 5/5 — Needs MOBILE DEPOSIT sand ZELLE

*2019-02-28*

In today’s era, ALL banks should have the capabilities of being able to make mobile deposits and ZELLE!

### 5/5 — Makes banking easier

*2018-07-03, version 4.2.254*

Sleek modern app. TouchID is great. Love my local credit union!

### 5/5 — Cescu mobile app

*2018-03-13*

Love the app. I can keep track of my account with up to date transactions. Only wish they would display pending deposits. (ACH deposits on main website)

### 5/5 — Easy

*2018-02-10*

Easy to exchange, transfer, and updated deductions.

### 5/5 — Losing its convenience-FIXED!

*2017-12-31*

I’m updating this review because the problem on my iPhone was with Apple. There was a bug that kept shutting off my bio settings and an IOS upgrade fixed it. I use this app daily and highly recommend it. 

(Dec 4) “on my iphone app, the bio settings have arbitrarily shut off twice in 2 days and once 2 weeks ago. The convenience of quick balance while I’m at a store or to monitor for fraud during this busy shopping season is completely destroyed. It is easier to log in to the website because my login info is saved. Please fix the app or I’ll stop using it.”

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
