# CFBPlayoff — user reviews > 51 indexed App Store user reviews of CFBPlayoff by SIDEARM Sports, rated 2.30/5 from 139 ratings. - Source: https://appshunter.io/ios/app/cfbplayoff/id1292859802/reviews - App overview in markdown: https://appshunter.io/ios/app/cfbplayoff/id1292859802.md - Rating breakdown: 5★ 37 · 4★ 7 · 3★ 4 · 2★ 6 · 1★ 85 ## What do users think of CFBPlayoff? Overall sentiment: negative **Pros** - 👍 Mobile ticketing process is easy - 👍 App is awesome **Cons** - 🐛 App crashes frequently - 🐛 Tickets not syncing with Apple Wallet - 🐛 No support for issues - 🐛 Difficult to navigate - 🐛 Tickets are not truly owned by user - 🐛 Restrictions on ticket selling prices - 🐛 Impossible to transfer tickets - 🐛 Unorganized app - 🐛 Useless app - 🐛 App should work given ticket price - 🐛 Can't do anything on the app - 🐛 Cannot print tickets - 🐛 Confusing app - 🐛 Cannot access tickets in time to sell - 🐛 Complicated to transfer tickets - 🐛 Servers can't handle the load - 🐛 Tickets not released on time - 🐛 Selling tickets expired - 🐛 Edit feature not working - 🐛 Need to talk to a real person - 🐛 App says tickets not purchased - 🐛 People can't transfer tickets - 🐛 Emailing tickets is better - 🐛 Crap app - 🐛 Missed half of the game due to app - 🐛 Internet help desk is a joke - 🐛 Not intuitive - 🐛 Live chat provides canned replies - 🐛 Phone wait incredibly long - 🐛 Ticket sale not showing - 🐛 Errors out repeatedly - 🐛 User unfriendly - 🐛 Ticketing option worse than awful - 🐛 Tedious to figure out tickets - 🐛 Unpleasant experience - 🐛 Cannot get into CFP account - 🐛 Reset link expired - 🐛 Terrible experience - 🐛 Will never buy tickets again requiring an app - 🐛 Cannot reach anyone on the phone - 🐛 Impossible to access tickets - 🐛 Can't sell tickets with enough time - 🐛 Nothing about the app works - 🐛 Setting up account was impossible - 🐛 Inconvenience attending fans - 🐛 Ridiculous to obtain tickets - 🐛 Never worked - 🐛 Had to take a screenshot - 🐛 Standing in line so long - 🐛 Pull phone out in pouring rain - 🐛 Not allowed to print barcode - 🐛 Poor customer service - 🐛 Very unorganized - 🐛 Hard to find tickets - 🐛 Wouldn't load tickets - 🐛 Server couldn't connect - 🐛 Spent 4 hours dealing with app - 🐛 Crashes, tons of bugs - 🐛 Not a native app - 🐛 Web app interfacing with servers - 🐛 Fan base put through this - 🐛 Horrible idea for tickets - 🐛 Can't have paper tickets - 🐛 Won't get into the game - 🐛 Piece of crap app - 🐛 Necessity for tickets - 🐛 Remember me checkbox useless - 🐛 No information on Fan Central - 🐛 Difficult to navigate - 🐛 Static information - 🐛 Fix app for Apple Wallet - 🐛 Disaster looming - 🐛 Makes it difficult to find tickets - 🐛 Save to Apple Wallet button not working - 🐛 Takes forever to get in - 🐛 Downloading barcode real time - 🐛 Confusing, poorly executed - 🐛 Blank pages - 🐛 Recipe for disaster - 🐛 Cannot view tickets without crashing - 🐛 Take a screenshot of barcode - 🐛 Provide alternate way to access tickets - 🐛 Can't download - 🐛 Barcode pulled off server every time - 🐛 Mobile internet service might not work - 🐛 Won't complete download - 🐛 App crashes every time you open tickets - 🐛 App crashes every time to access mobile tickets - 🐛 App crashes when viewing tickets - 🐛 Need this fixed **Commonly reported bugs** - Does not sync with Apple Wallet - App crashes - Tickets not available on time - Cannot sell tickets below a certain price - Cannot transfer tickets - Ticket selling expired - Edit feature for selling tickets not working - App shows tickets not purchased - Servers cannot handle the load - Cannot print tickets - Live chat not helpful - Ticket sales not showing - App errors out when selling tickets - Cannot access CFP account - Reset link expired - App crashes when trying to view tickets - Cannot download tickets - Barcode pulled from server every time - App won't complete download **Most requested features** - Support for Apple Wallet - Better customer support - Allow selling tickets for less than face value - Allow tickets to be sold on other platforms - Print at home option - Live chat that provides relevant answers - Fix ticket selling expiration - Fix ticket editing feature - Allow ticket transfers - Improve server capacity - Make app more intuitive - Provide information on Fan Central schedule and lineup - Fix app crashing when viewing tickets - Provide alternate way to access and print tickets ## Newest reviews (17 of 51) ### 1/5 — Worst app ive ever used *2019-01-03* How in the world does anyone think that this is a valuable tool. It’s complicated to transfer tickets. The worst part of any of this is that they have artificial set a minimum low ticket price when you are selling your tickets of $200 dollars. This shows you how in bed espn, the college football playoff’s and ticket master are. If I could rank this with a negative 5 stars I would. Also the servers which basically have a maximum number of people who would be using the app can’t handle the service at all. ### 1/5 — Never use this app *2019-01-02* This app is full of flaws. I was told I would have access to my cfp tickets on Jan.1 . Did not happen by 5pm so I called. After being on hold for 1 1/2 hours a very nice person told me they would be upload by 5pm. They were running behind. Finally, around 10pm got my ticket section and row and tickets. Can’t sell them on stub hub because cfp won’t release the barcodes. My credit card was charged on Dec. 30 so those tickets are mine and I should be able to sell them anywhere I want. Am on hold again because somehow my tickets selling expired 40 minutes ago and the edit feature to put them back for sale is not working. I do not recall putting a deadline for the sale of the tickets. ### 1/5 — Where are my tickets? *2019-01-02* I’m guessing none of the app developers actually read these reviews since it appears that the issues I’m having existed at last year’s Natty. This is absurd! I purchased tickets through Clemson and downloaded the app and it says I haven’t purchased tickets yet. I’m not the only one having issues with this either - people can’t transfer tickets to others that they have sold them to. Emailing the tickets is a far better way than trying to mess with an awful app. They MUST fix this for the thousands of us that are having issues and needs to be done as soon as possible!! ### 1/5 — Terrible. *2019-01-02, version 4.0.3* Need to talk to real person ### 1/5 — App is terrible *2019-01-02* If I could give it negative stars I would. Last year I missed half of the game because of this app. I have been on hold an hour today trying to get help and the internet help desk is a joke This will be my last Natty because of the app ### 1/5 — Crap app *2019-01-02, version 4.0.3* If I could do less than 1 I would this app has nothing going for it ### 1/5 — Hate this app! *2019-01-02* Ridiculous that it’s the only way to get tickets I’ve paid $$$$ for...not intuitive, tickets took forever to be available for me to sell. (That may be Ticketmaster’s fault behind the app.) App says it has live chat but only got canned replies not related to my questions. Phone wait incredibly long. When I put tix up for sale it doesn’t show, and errors out repeatedly. Very. Frustrating. ### 1/5 — Absolute crap! *2019-01-02* This is the least user friendly app I have ever tried to use. Very inconvenient to navigate and, after two attempts to resale some tickets, app had failed to load the tickets for sale. Garbage! ### 1/5 — Awful app *2019-01-02* This is one of the worst apps I have ever used. It is very user unfriendly and the ticketing option was worse than awful. Made getting the tickets very tedious to figure out. It has made going to the National Championship game so far a very unpleasant experience. ### 1/5 — Worst app ever *2019-01-01, version 4.0.3* Trying to download my Natty tickets, not seeing them with Ticketmaster login and cannot get into CFP account. If I try to reset the email link tells me my reset link has expired. This is ridiculous ### 1/5 — Terrible app. Worst possible way to handle tickets!!! *2019-01-01* Lots of problems. On hold for hours trying to get support. I paid way too much for tickets to be forced to go though such a terrible experience. I will never buy tickets again that require an app be installed on my phone. I would rather not go events than put up with this. ### 1/5 — Terrible *2019-01-01, version 4.0.3* This app is awful. Can’t use chat or reach anyone on the phone to help. Impossible to access tickets and it’s a holiday. Can’t sell tickets with enough time for anyone to make travel arrangements. ### 1/5 — WORST APP EVER!!!!!! *2019-01-01, version 4.0.3* Nothing about the app works! Seriously people! ### 1/5 — Why *2018-12-31* Setting up an account was nearly impossible to figure out. It’s almost as if receiving a physical ticket is better or something but maybe I’m just an old fashioned college student. Don’t ever do this again, thanks. ### 1/5 — Terrible app *2018-01-10* Worst app ever. Why do you inconvenience attending fans by making it ridiculous to obtain tickets. Took forever to download app and was never able to put in Apple wallet even though it said there was an update to correct that problem. Never worked for me. Had to take a screenshot and luckily that worked. Phone was almost dead I had to stand in line so long, then had to pull phone out in pouring rain hoping the battery wouldn’t go dead and that screenshot worked. Please have a print at home option next year. ### 1/5 — My first review *2018-01-09, version 1.3.1* So bad I am compelled to write first review. Who thought it was good idea to require 90000 people to access cell network at same time? Unlike any other event I have ever attended with phone tickets you were not allowed to print the barcode. For $400+ face value ticket I should expect better customer service. ### 1/5 — Crashed for the National Championship Game *2018-01-09* Very unorganized, and hard to find tickets. To add to it, it wouldn’t load to pull out tickets up for the National Championship game in Atlanta. Finally able to add it to Apple wallet which was the better option. Apparently their server couldn’t connect. Piece of crap. ## Most critical reviews (10 lowest-rated) ### 1/5 — CFBPlayoff *2026-01-14, version 4.5.5* Total trash... doesn't sync with APPLE wallet and NO support for issues... Amateur programmer ### 1/5 — Horrible *2023-01-07, version 4.0.18* Horrible app. No support. Virtually useless, and a means to create chaos on the day of the event. ### 1/5 — App is a Scam *2023-01-05, version 4.0.18* They are scamming broke college students that want to a National Title Game by restricting features on the tickets and making it impossible to work on other ticket selling websites. Should be illegal ### 1/5 — GARBAGE *2022-01-07* You pay for the tickets, but they are not really yours. I paid $550 per ticket, and the app says that I can’t sell them for less than that. Tickets in my section are going for $480 on Stub hub, but I can’t take the tickets out. GARBAGE ### 1/5 — Disappointed *2020-01-12, version 4.0.7* This app is so unorganized I had to delete it. ### 1/5 — Useless *2020-01-06, version 4.0.7* Had to download this to get tickets... had no choice. Garbage app. ### 1/5 — Worst App Ever *2020-01-01, version 4.0.6* Worst app ever created. At the price of the tickets to these games the app should work. ### 1/5 — Love CFB hate nfl *2019-11-10, version 4.0.5* You can’t do anything on this app ### 1/5 — Bad customer experience *2019-01-05* It is ridiculous that we can’t print the tickets. What about the older folks that do not have the technology or knowledge to do this confounded mess. I have the capability to use the app but if my Aunt where going to game she would never make it with this stupid mess. ### 1/5 — College Football Championship Game *2019-01-03, version 4.0.3* Poorly conceived. When purchasing tickets thought I was dealing with the University. This app was more than confusing. I couldn’t get access to tickets in time to sell them. Responsibility for dealing with tickets and customers should have remained “closer to home.” ## Most praised reviews (5 highest-rated) ### 5/5 — Love it! *2020-01-10* This app is awesome, and the mobile ticketing process is super easy now! ### 5/5 — App *2020-01-10, version 4.0.7* Katie rocks! ### 5/5 — You should appreciate this *2019-11-25* This is college football’s 150th season and probably one of the best cfp yet so realize how awesome it is to have this great sport not being mean and getting a rize out of people so watch the games and Go Tigers and the ones who are All In ### 2/5 — Not a Good User Experience *2018-01-06* No information available on Fan Central schedule and lineup of activities with locations and times. Difficult to navigate and just a lot of static information. ### 2/5 — Crash *2018-01-03* I’m sure this will be fixed, but I just want to bring it to attention. When I go to the mobile ticket part of the app, it continues to crash. Please get this fixed before Monday --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*