# CFC Mobile Access — user reviews

> 166 indexed App Store user reviews of CFC Mobile Access by Continental Finance Company, LLC, rated 4.35/5 from 8,960 ratings.

- Source: https://appshunter.io/ios/app/cfc-mobile-access/id1248074910/reviews
- App overview in markdown: https://appshunter.io/ios/app/cfc-mobile-access/id1248074910.md
- Rating breakdown: 5★ 5,965 · 4★ 1,573 · 3★ 444 · 2★ 254 · 1★ 641

## What do users think of CFC Mobile Access?

Overall sentiment: negative

**Pros**

- 👍 Convenient app
- 🚀 Quick and easy application process
- 💡 Generous credit limit
- 🚀 Fast credit increases

**Cons**

- 🐛 App crashes and freezes
- 🐛 Login issues and inability to access account
- 🐛 Payments not posting or reflecting properly
- 🐛 Unreliable app functionality
- 💸 High interest rates and fees
- 🤔 Confusing policies around payments and credit limit
- 🤬 Poor customer service and lack of support

**Commonly reported bugs**

- App crashes on login
- Payment dates not showing up correctly
- Credit balance not updating after payments
- Inability to access account information

**Most requested features**

- Add option to pay with debit card
- Implement Touch ID/Face ID login
- Save payment information for easier future payments
- Provide more transparency around payment posting and credit limit updates
- Improve app design and user experience

## Newest reviews (16 of 166)

### 4/5 — App

*2026-07-20, version 2.1.53*

I love the app, very user 
friendly! Thanks

### 2/5 — Access

*2026-05-26, version 2.1.49*

I can’t download it so I can save it

### 2/5 — Error with New user account login info

*2026-05-24, version 2.1.49*

I can’t log into my account despite the fact that I’m using the brand new username and password I created for the first time. The first time this occurred I thought maybe I made a mistake, so I reset my password, but the exact error message came up again “wrong username/password!”
So I can’t access my account online the mobile app and that’s extremely frustrating

### 4/5 — App could improve

*2026-05-09, version 2.1.49*

The payment due date isn’t accurate in the Verve app

### 2/5 — FaceID

*2026-04-28, version 2.1.47*

The lack of appropriate security measures on this app is disgusting. Why isn’t Face ID implemented?

### 1/5 — Makes No Sense

*2026-02-28, version 2.1.44*

How is it that I have made 2 payments within 4 days of each other in the app, but only the smaller payment reflects in my available credit? Is it that the company doesn’t like that I made such a large payment because it indicates I am ready to close this horrible account? Make it make sense why the large payment, has not only cleared nearly a week ago, but also reflects in my balance owed, but not in my available credit? Then the small payment made days after, reflects in both my balance and my available credit? I cannot wait to be rid of this card.

### 2/5 — Fit master card

*2026-02-26, version 2.1.44*

I made a $95 dollar processing fee on February 23,2026 to activate my card which I just received today then I called to activate and they informed me that I can’t activate this card until they receive payment  but I don’t understand this never experience this before might not be here long don’t like the system already

### 1/5 — Bugs

*2026-02-18, version 2.1.42*

Can’t log on

### 1/5 — terrible awful horrible

*2026-02-07, version 2.1.42*

fire everyone start over 
can’t even update the app
app was always terrible

### 1/5 — Not able to use either mobile or official site

*2026-01-26, version 2.1.40*

I have been trying for a week to sign onto both mobile and official websites, not able to do either. I have called more times than I can count and get told the same garbage “we will submit the problem “, still not able to sign in.

### 2/5 — Late Fee/Payment Due Date

*2026-01-05, version 2.1.40*

I was trying to find in the app if a customer could change their payment date? I don’t think they offer that amenity…? Also, had just made a past due payment to bring account current and 2 days later my payment was due again. They got me again with the late fee charged of $41.00! I was happy to receive this card but with these fee and I have to be ready for possible annual fee 🤦‍♀️ in addition that’s coming!

### 1/5 — Worest card ever

*2025-12-31, version 2.1.40*

I had told them I need to be on a hardship program I told them the check was in the mail and it arrived Monday, and than I found out they removed me from this hardship program. I have been paying my other bills and tryin to save and they are being very difficult at this point, they kept saying the late charges will be removed and it wasn’t when I was in the hardship program. Don’t get this card at all. I want to dispute all my transactions from this card

### 1/5 — Not working

*2025-12-30, version 2.1.40*

Can’t change address or email here. You can, but it doesn’t actually do anything. This is such a poorly made app. I guess I should charge companies money to make garbage like this. They didn’t even try

### 1/5 — Predatory Annual fee $125 and monthly fee $15

*2025-12-28, version 2.1.39*

I been a long time customer, They charge $125 annual fee and $15 monthly fee , they don’t give credit lines increases when it is due. Folks these are credit building cards and you should cancel them after a year after you have applied for a premium card like Discover or capital one, etc Don’t fall for the trap! I have two accounts with continental finance (Celtic Bank) I will be canceling one or both cards in the near future if these annual fees / monthly fee are not reduced or waived for a year. Ridiculous. This company is taking advantage of millions of people shame on you Celtic Bank , GREED is Evil

### 1/5 — Apps been broken for 2 months now

*2025-12-02, version 2.1.37*

You can’t hardly do anything with the app now. It’s been broken for a couple months. They push for you to sign up for paperless statements, but you can’t even click on the bars and hardly anything else shows up correctly. I’ve called customer service and reported it and they still haven’t fixed it. I’ve sent several messages through the app. And it’s still so broken. Three days ago I thought I finally managed to get the app to work enough for me to make a payment and I just checked by calling the number on the back of the card to verify my balance and transactions payments, etc., and go figure the payment did not go through on the app. This app is very very broken and they don’t seem to care to fix it. Very dissatisfied and frustrated these last couple months.

### 1/5 — Fix app

*2025-12-02, version 2.1.37*

I can’t use the app fronts are too big

## Most critical reviews (10 lowest-rated)

### 1/5 — Disappointed

*2026-07-20, version 2.1.53*

This app does not allow me to close and I opened the app does not show up on my phone. What’s going on with your website?

### 1/5 — Horrible.

*2026-07-12, version 2.1.52*

There are better companies. This one treats their customers terribly. Little transparency. Shady tactics. Hidden fees.  App is not stable or transparent in processing. HIGHLY RECOMMEND GOING ELSEWHERE!!

### 1/5 — App is horrible

*2026-06-06, version 2.1.49*

All of a sudden I can’t log in to my account

### 1/5 — Unable to access

*2026-05-23, version 2.1.49*

This works on a PC, but I can’t logon using the same credentials on your  iPhone app.

### 1/5 — Horrible app

*2026-05-22, version 2.1.49*

Your payments doesn’t update so your current balance and credit available doesn’t match

### 1/5 — Declines through Apple Pay.

*2026-04-08, version 2.1.46*

So I’m an OTR trucker. I travel at least 650 miles daily. Every other day when I attempt to get stuff. My card declines through Apple Pay. It’s a pain to carry around a wallet full of cards so I put my cards into my phone wallet so I don’t have to carry a bulky wallet. App itself is great. The company behind the app is questionable. If you’re gonna decline every other contactless transaction why offer it?? It’s a pain having to call in every time to verify it was me. N no I’m not gonna walk back out to my truck to get physical card. I already left in embarrassment cause that wanna decline a transaction.

### 1/5 — Garbage Service, GarbageAPP

*2026-03-19, version 2.1.44*

This is a rip off company, paid  , they are trying to say I’m 71 days late on my credit report. 100 percent lie, this company is a garbage company and if you use them beware and pay attention. They will F up your credit.

### 1/5 — Cannot login

*2026-03-11, version 2.1.44*

Cannot login to the app since the last update. PLEASE FIX!

### 1/5 — The worst card and app possible

*2026-03-10, version 2.1.44*

Buyer beware: payments through the app take up to TEN days to post. There is a charge to pay via debit card of $5.99. There is a $75 charge per year for the card.  I’ll be closing my account as soon as I get paid and can pay this scam off. RUN from this card as fast as you can if your money matters to you.

### 1/5 — Don’t Do it!!

*2026-03-09, version 2.1.44*

These are the worst credit cards out there.

## Most praised reviews (10 highest-rated)

### 5/5 — Very easy to use

*2026-07-31, version 2.1.53*

Im happy i wax approved for a credit card with this company. Very easy to use o line and in person in US and PR. Im using it wisely to increase my credit score. That mean I using it for my utilities and daily living expenses like gas and groceries etc. and then paying full every moth in my pay day.

### 5/5 — Effortless and efficient

*2026-07-18, version 2.1.53*

Making my payment on the website was easy and quick.

### 5/5 — Super friendly app

*2026-05-10, version 2.1.49*

Easy to walk thru and use!! Love it

### 5/5 — Upgraded site

*2026-05-05, version 2.1.49*

Very easy and functional

### 5/5 — ☄️💘🎯🪶

*2025-08-04, version 2.1.33*

🏆✅❤️‍🔥💃🏾💳

### 5/5 — Actual app.

*2025-07-17, version 2.1.32*

Once I actually downloaded the app, I am able to pay my bill and see my account details utilizing the mobile feature in the App Store. I have no issues when handling business this way.  Easy and convenient

### 5/5 — Great App

*2023-08-31, version 2.1.1*

Does exactly what it is supposed to and I have no problems with this app whatsoever

### 5/5 — Great App!!

*2021-01-26, version 1.3.7*

Very convenient, nice to be able to make a quick payment check my balance or just take a quick overall look at my account.  I haven’t had any snags when needing to access my account and my payments have always posted in a timely manner!! Nice credit building card!!

### 5/5 — The App could use some major improvements but it’s a okay app

*2020-04-16, version 1.3.6*

I want to say that the app is good but could use some updates and new things that should be added to the app as well I think Apple Pay should be a feature that should be added to the card and the application I also think that the checking and savings information is good but should add more things to it like paying with a debit card or setting up auto pay I also think that the debit card should be chip enabled as well. I think the card should be used at the gas pump and at hotels and casino what’s the point of having a credit card if you can’t do those things I also think we should be able to set up our own PIN numbers for the credit card instead of sending one out. I also think that the application could use some updates or a new look to it because you barely can see your recent transactions

### 5/5 — Great App So Far

*2020-03-31, version 1.3.6*

I have several cards with pretty good apps. I thought this app would be lame but I was wrong. When I downloaded there app I was pleasantly surprised. It’s better than my other apps I’ll not give card or bank names but there well known credit cards. I wish I had applied with this card first it would have stopped hunting down a great card or bank credit card. Good job !!!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
