# CFCU Community Credit Union — user reviews > 63 indexed App Store user reviews of CFCU Community Credit Union by Beginnings Credit Union, rated 4.70/5 from 4,612 ratings. - Source: https://appshunter.io/ios/app/cfcu-community-credit-union/id903132018/reviews - App overview in markdown: https://appshunter.io/ios/app/cfcu-community-credit-union/id903132018.md - Rating breakdown: 5★ 3,838 · 4★ 469 · 3★ 133 · 2★ 51 · 1★ 125 ## What do users think of CFCU Community Credit Union? Overall sentiment: negative **Pros** - 🚀 Great app - 🚀 Convenient and easy to use - 🚀 Loyal customer for nearly a decade - 🚀 Transactions are easy - 🚀 Deposit checks via mobile - 🚀 Excellent service in all banking needs **Cons** - 🐛 Inconsistent, needs to be deleted monthly - 🐛 Deposit check feature never works - 🐛 Face ID doesn't work - 🐛 App goes down frequently - 🐛 Upgrades take too long - 🐛 Terrible UI, hard to navigate - 🐛 Requires too many security steps - 🐛 Crashes when trying to deposit checks - 🐛 Clunky and slow, not optimized for mobile - 🐛 Randomly logs out and forgets login info **Commonly reported bugs** - Face recognition not working - Main account page not visible - Camera orientation issues with check deposit - Constant crashes and login issues **Most requested features** - Add landscape view support - Improve mobile check deposit experience - Implement Face ID/Touch ID login - Provide option to pay mortgage principal - Improve overall user experience and navigation ## Newest reviews (11 of 63) ### 2/5 — Very inconsistent *2024-08-30, version 24.1.7* I have to delete the app once a month as it logs me out and doesn't recognize me. The deposit check feature via online check photo system has never worked. This app is only good to check balances with and that's about it. Needs a lot of work. ### 3/5 — Lame Duck *2024-08-07, version 22.2.1* Being replaced by CFCU More app on 4 November 2024. ### 2/5 — Repeated issues *2024-01-31, version 22.2.1* This app doesn’t work about half the time I go to use it. Either the Face ID doesn’t work or the screen is completely blank. It’s so inconsistent that I changed my primary bank to one that has a functional app. ### 2/5 — CFCU App *2023-09-15, version 22.2.1* The app is the most miserable app I’ve ever used. Most times it does not like my password and I’m forced to change to be able to use it. Because of this I have thought several time about changing banks. Nickname in the review is just as bad as trying to sign into my account. ### 2/5 — Need landscape view *2023-08-23, version 22.2.1* Need app to provide landscape view ### 2/5 — Another terrible update. *2023-08-12, version 22.2.1* Worst UI of any banking app. Literally moving people away from CFCU. ### 4/5 — Works well… when it doesn’t need you to do a system update. *2023-08-11, version 22.2.1* That’s it ### 4/5 — Doesn’t do face recognition *2023-08-06, version 20.2.1* Works great except that it has never managed to get face recognition right ### 2/5 — The app used to work great *2023-06-26, version 20.2.1* I’ve had this app for years, been banking with them for years and the last year the app has decided to stop showing me my bank account and the only way for me to see how much I have in it if I do a transaction which is very frustrating. ### 2/5 — Update: Better Useless; Barely *2023-05-27, version 20.2.1* The app continues to be a sore point in my CFCU experience. They need someone to fix the UI cause it looks like a middle school project, and only barely functions better than one. ### 4/5 — Deposits & Camera *2022-11-07, version 20.2.1* Whrn taking a picture of the check for deposit, I wish the camera could take the picture automatically when the check was in focus rather than having to tap the screen to take the photo. Thanks! ## Most critical reviews (10 lowest-rated) ### 1/5 — Issues *2024-02-05, version 22.2.1* The app will not rotate to accommodate the Landscape display of an iPad. ### 1/5 — Terrible IT *2023-08-28, version 22.2.1* Often need to change password as Face ID stops working and don’t have password handy. Goes down more than any other banking app I use. The system goes down. Upgrades take a week instead of hours in past. Only keep because I’ve been customer for decades and fees are low. ### 1/5 — Dislike *2023-08-16, version 22.2.1* The old app was much easier to use ### 1/5 — Terrible *2023-07-28, version 20.2.1* Having two apps is terrible. The + app is sideways on my iPad. A check wasn’t issued to my vendor Discover. I had it set up to pay off in full every month. Now when I get the bill there is $50+ in interest even though I’m paying it in full. You cost me money & I’m thinking of moving to a new bank. ### 1/5 — Face recognition not working *2023-05-17, version 20.2.1* The face recognition does not work. ### 1/5 — App trouble *2023-03-07, version 20.2.1* Over the last few months I have been having trouble with my CFCU app. I use it mainly to deposit checks through mobile deposit. I have had to change my user name and then passwords nearly every time I need to log in and make a deposit. This was not the case until the last app update. Please fix. ❤️ ### 1/5 — Unhappy! *2023-01-31, version 20.2.1* This is way more work than it used to be! They joined 2 accounts into one with no explanation. I want my old credit Union back with a real live person that answers a phone! This stinks!!!! ### 1/5 — Worst App *2023-01-08, version 20.2.1* Terrible app and bank. ### 1/5 — Can’t see the main account page *2022-12-31, version 20.2.1* I can’t see my main account page. I don’t what happened but it started a few weeks ago. I even deleted it and downloaded it again. Right now, this app is useless to me because I can’t see my loan balance. ### 1/5 — Clumsy *2022-05-04, version 20.2.1* Security is fine, but being unable to use gmail and requiring an 8 digit security code taxes my iPhone capabilities. ## Most praised reviews (10 highest-rated) ### 5/5 — Great *2024-08-30, version 24.1.7* Great app for little ole us. No complaints. ### 5/5 — Great App *2024-08-08, version 22.2.1* One of the easiest banking apps I’ve ever used. Loyal customer for nearly a decade now. ### 5/5 — Conveniently simple *2024-03-04, version 22.2.1* Each of my transactions is so easy using their app and website. It’s a pleasure doing business with them. ### 5/5 — I LOVE THUS BANK 🫣🤗 *2024-01-07, version 22.2.1* I line this BANK PERFECT 😊💕 ### 5/5 — Thank you *2023-07-10* I really like CFCU because any time you want your car financed or you have a banking problem they will solve your problem right away. I really recommend CFCU to other customers! ### 5/5 — Deposit by iPhone *2023-06-21, version 20.2.1* Would help to put the decimal in a box so older people can see it ### 5/5 — CFCU *2023-03-28, version 20.2.1* This is a very good bank to do business with! ### 5/5 — Bank in my pocket *2023-03-21, version 20.2.1* I live 3 blocks from CFCU, but rarely go there, because the app is so much easier. If it dispensed cash from my phone I might never visit the branch location at all ### 5/5 — Banking App *2022-08-22, version 20.2.1* So far has been easy to navigate and have had very little issues with any bugs or site being down for maintenance. ### 5/5 — One of the worst apps ever. Thee guys are lost in the stone ages. *2022-05-23, version 20.2.1* Horrible app. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*