# CFSB - Mobile Banking — user reviews > 73 indexed App Store user reviews of CFSB by Community Financial Services Bank, rated 4.80/5 from 643 ratings. - Source: https://appshunter.io/ios/app/cfsb-mobile-banking/id847720883/reviews - App overview in markdown: https://appshunter.io/ios/app/cfsb-mobile-banking/id847720883.md - Rating breakdown: 5★ 570 · 4★ 35 · 3★ 9 · 2★ 9 · 1★ 20 ## What do users think of CFSB? Overall sentiment: mixed **Pros** - 👍 User-friendly interface - 👍 Easy to navigate - 👍 Convenient for banking from home - 👍 Helpful and knowledgeable bank workers - 👍 Good for managing finances - 👍 Quick and efficient operations - 👍 Face ID login option - 👍 Ability to view multiple accounts easily - 👍 Autobooks feature for small businesses - 👍 Sleek and simplified design - 👍 Apple Watch compatibility - 👍 Linked external accounts - 👍 Budgeting tools - 👍 Auto-categorizes transactions - 👍 Card swap feature - 👍 New loan payment options - 👍 Intuitive app layout - 👍 Up-to-date features **Cons** - 🐛 App does not keep up with proper account information - 🐛 App keeps restarting - 🐛 Mobile deposit is difficult to use - 🐛 Loan payment process needs improvement - 🐛 App crashes constantly - 🐛 App locks user out frequently - 🐛 Check images not showing up - 🐛 App not reliable - 🐛 Online payment process is horrible - 🐛 Confusing and complicated - 🐛 Security flaw: app can be accessed in background without reauthorization - 🐛 App only works on WiFi, not data - 🐛 App needs a redesign - 🐛 Mobile deposit is useless for some users **Commonly reported bugs** - App not keeping up with proper account information - App keeps restarting - Mobile deposit issues - Loan payment process difficult to navigate - App crashes constantly - App locks users out - Check images not displaying - App not reliable - Online payment process is horrible - App can be accessed in the background without reauthorization - App only works on WiFi, not data - App crashes a lot **Most requested features** - Fix the account information update issue - Improve the mobile deposit functionality - Streamline the loan payment process - Address app crashing and lockout issues - Ensure check images are displayed - Improve app reliability - Simplify the online payment process - Enhance security by requiring reauthorization after switching apps - Update the app to work on data connections - Redesign the app interface - Make mobile deposit more reliable ## Newest reviews (19 of 73) ### 5/5 — Easy *2026-05-23, version 10.0.260500* Easy to use and understand. ### 5/5 — CFSB App *2026-05-22, version 10.0.260500* Does what I need it to do. Easy to navigate. ### 5/5 — Great website *2026-05-21* Always easy to open and has all the information correct and easy to use and navigate!! If have to call bank workers are very helpful friendly and knowledgeable ### 5/5 — Love it *2026-05-20, version 10.0.260300* Very user friendly! I can always find what I’m looking for. ### 5/5 — Mrs *2026-05-20, version 10.0.260300* Great on line app ### 5/5 — Great Banking App *2026-05-20* Easy to use and can do many types of transactions and not have to make a trip to the bank ### 5/5 — Appreciate *2026-05-19, version 10.0.260300* It is comforting to know you all have my back when it comes to my finances. So convenient as well. ### 5/5 — Mobile *2026-01-28, version 9.0.251100* Love the app! ### 3/5 — M. May *2026-01-24, version 9.0.251100* I’ve used this app for years and years and here lately the app has not kept up with the proper account information. If I have $100 and use $50 the account should read as so, but it doesn’t! It stays at the amount being $100 which is confusing whenever you’re making multiple transactions and the app is not keeping up with your account information properly. This is an ongoing problem that I hope they fix soon. I do like the fact that it gives you the option to save money in separate accounts that you can make through the app! ### 5/5 — Rating *2026-01-15, version 9.0.251100* Do you want to get used to it? It’s very easy to follow. ### 5/5 — Great website *2026-01-12* Always easy to open and has all the information correct and easy to use and navigate!! If have to call bank workers are very helpful friendly and knowledgeable ### 5/5 — Awesome *2026-01-11, version 9.0.251100* Greate ### 5/5 — El mejor *2025-12-28, version 9.0.251100* Todo que ver asta ahorita no me a quedado mal no me ha fallado ### 5/5 — Bank *2025-12-28, version 9.0.251100* This mobile app is very easy to I’m a senior so any tech I can use I try. The app has everything you would want in a banking app. ### 5/5 — App is not reliable *2025-12-27, version 9.0.251100* App keeps restarting and is not worth the trouble ### 5/5 — Love my CFSB *2025-12-27, version 9.0.251100* Best bank and bank APP around!! ### 5/5 — Layouts *2025-12-26, version 9.0.251100* All my transactions are fantastic and well documented ### 5/5 — CFSB *2025-12-24, version 9.0.251100* Love this app. Easy to use. Do all your banking from home!! ### 5/5 — Great Banking App *2025-12-24* Easy to use and can do many types of transactions and not have to make a trip to the bank ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible *2026-07-09, version 10.0.260500* The process for making an online payment is horrible!!! I have never had to take so many steps to make a payment from a different bank!! ### 1/5 — Confusing and complicated *2025-10-09, version 9.0.250500* This app is enough to make me want to move my loan to another institution. Just waiting for rates to drop. ### 1/5 — Horrible *2025-07-14, version 9.0.250500* The process for making an online payment is horrible!!! I have never had to take so many steps to make a payment from a different bank!! ### 1/5 — Horrible *2025-06-19* The process for making an online payment is horrible!!! I have never had to take so many steps to make a payment from a different bank!! ### 1/5 — No check images *2023-03-23, version 8.0.5800* Check images aren't showing up ### 1/5 — Loan payment *2022-02-03, version 7.0.5715* Loan payment process needs improvement. Process is difficult to navigate. Having to draft a payment and then tracking down the place to review the draft and approve and the acknowledgement by text is to many steps. ### 1/5 — App is not reliable *2021-10-28* App keeps restarting and is not worth the trouble ### 1/5 — Useless for mobile deposit *2020-06-19, version 4.7.1* I try to deposit every two weeks and every two weeks it tells me the amount I entered didn’t match the amount on the check. Absolutely useless ### 2/5 — Needs an update *2020-11-11, version 4.7.1* App crashes constantly and locks me out all the time. Says my password is wrong and when I try to rest it, it says I can’t use my old password (that I was trying to put in as my password all along because I knew it was right) ### 2/5 — Needs Update *2020-05-27, version 4.7.1* April 22 2020: The app has been great for keeping up with balances and expenses but it needs to be updated ASAP. The app will not load as we speak. It says Application Error The System is not available, please try again. Please update the app as soon as possible please. May 27 2020: Since I last posted, the app will only work when I am home on WiFi but will not work when on data. It won’t work anywhere but home WiFi. Please update the app!!!!! ## Most praised reviews (10 highest-rated) ### 5/5 — CFSB Mobile *2026-07-01, version 10.0.260500* Intuitively laid out. Operation is very fast ### 5/5 — Customer *2026-06-24, version 10.0.260500* Love how convenient & friendly all the employees are! ### 5/5 — Great! *2026-06-22, version 10.0.260500* It’s very easy to use and see balances, make payments and make transfers. ### 5/5 — Great app *2026-06-14, version 10.0.260500* It is easy to use and very useful ### 5/5 — Sleek & innovative! *2026-06-13, version 10.0.260500* Easy to use, quick & convenient! ### 5/5 — Sedum *2026-06-11, version 10.0.260500* Greate ### 5/5 — This slaps *2026-06-10, version 10.0.260500* This app gets the chick ### 5/5 — Love my CFSB *2026-06-08, version 10.0.260500* Absolutely the Best bank and bank APP around!! ### 5/5 — Great Banking App *2026-06-06, version 10.0.260500* Easy to use and can do many types of transactions and not have to make a trip to the bank ### 5/5 — Great website *2026-06-06, version 10.0.260500* Always easy to open and has all the information correct and easy to use and navigate!! If have to call bank workers are very helpful friendly and knowledgeable --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*