# CGB Smart Card — user reviews

> 4 indexed App Store user reviews of CGB Smart Card by Chelsea Groton Bank, rated 2.22/5 from 9 ratings.

- Source: https://appshunter.io/ios/app/cgb-smart-card/id1613513238/reviews
- App overview in markdown: https://appshunter.io/ios/app/cgb-smart-card/id1613513238.md
- Rating breakdown: 5★ 2 · 4★ 0 · 3★ 1 · 2★ 1 · 1★ 5

## Most critical reviews (4 lowest-rated)

### 1/5 — Won’t work

*2023-01-23*

Won’t work, even when my internet connection is fine

### 1/5 — not working?????

*2023-01-12*

please help, every time i open the app it just tells me i need to check my internet connection, but my internet connection is fine?? i genuinely cannot access the app what is happening.

### 2/5 — Frustrating and nerve wracking to use.

*2025-03-17*

I will say, I love what the app is offering. The way it works- if it ever connects- is extremely helpful and makes me feel safe when managing my money. 

However, this does not matter if I can’t get into the app. There is always a connection issue, or it says establishing but it never actually loads. This is extremely frustrating, and makes me very nervous when I can’t access it in order to unlock certain merchants, or to lock the whole card when not in use. I couldn’t get gas this morning because I couldn’t unlock the merchant. 

Maybe it shouldn’t connect to a second app, and keep it separate with a different login..because I do very much appreciate the app’s tools.

### 3/5 — Connection problem

*2023-01-19*

I’m confused why it won’t let me into the app because it keeps saying I have a network problem. I’ve tried deleting and redownloading but that didn’t work either.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*