# CGS iTrade (MY) — user reviews > 43 indexed App Store user reviews of CGS iTrade (MY) by CGS International Securities Malaysia Sdn. Bhd.. - Source: https://appshunter.io/ios/app/cgs-itrade-my/id6479232601/reviews - App overview in markdown: https://appshunter.io/ios/app/cgs-itrade-my/id6479232601.md ## Newest reviews (16 of 43) ### 1/5 — No out recalculate average price *2025-09-20, version 3.1.9* Under portfolio the average buying price is not automatically re-calculated when you sell some of the shares. All other international platform has this capabilities. Also you cannot choose the stock that you bought at higher price first. It is always first in first out. ### 1/5 — Lousy App *2025-06-10, version 3.1.8* Forever crashing and showing blank page whenever I try to click on watchlist ### 1/5 — Unable to estabilish connection to the server *2025-03-06, version 3.1.5* Landing page to an error message, unable to estabilish connection to the server, please try again later. This app does not work. ### 1/5 — Stock alert not working *2025-02-19, version 3.1.5* I’ve set up a few stock alerts but it did not notify whenever it triggered the price ### 1/5 — Default Account Setting *2025-01-22, version 3.1.3* After setting up the Default Account, when checking portfolio, it will not show default account.. ### 1/5 — App loading problem *2024-12-30, version 3.1.3* I can’t even loading into the portfolio page to check my unrealised gain/loss. ### 1/5 — Unable to display watchlist or quote list at all in mobile app *2024-12-19, version 3.1.2* Bad ### 1/5 — The latest update in Dec 2024 made things worse *2024-12-18, version 3.1.2* Prefer your older version. Now it keep show 0.00 when I click trade or view my portfolio ### 1/5 — Keep Hang *2024-12-17, version 3.1.2* The latest V3 is very lousy, keep hang when i want to revise my order and also the watchlist! the overall dashboard is not user friendly and looks complicated. the previous version was much better ### 1/5 — Apps not responding when perform stock search *2024-12-09, version 3.1.1* Apps not responding when perform stock search ### 1/5 — Can’t log in after update to v3 *2024-12-08, version 3.1.1* Secure log in stuck at 1/5 after updated to v3 ### 1/5 — Order book *2024-12-04, version 3.1.1* Tap on counter queue price would show 0.00 and then wouldn’t want to return to Order book. Have to tap on return many times or wait for a while and tap return arrow again in order to return to Order book Sometimes MENU window may even hang ### 1/5 — cannot log in *2024-12-04, version 3.1.1* bug cannot log in waste time ### 1/5 — Watchlist *2024-11-29, version 3.1.0* Cannot sort watchlist. Not friendly. Worse than old version. ### 1/5 — Disappointing update *2024-11-29, version 3.1.0* The new update was unnecessary, it causing so much login issue. The chart also load so slow after the new update. ### 1/5 — New apps suck *2024-11-28, version 3.1.0* Your old version is better. Newer version looks ugly. Stupid developer, syiok sendiri. ## Most critical reviews (10 lowest-rated) ### 1/5 — Bad app design *2026-04-28, version 3.1.15* 1. App log out immediately after signed in and required second login. 2. No biometric alternative of mail 2FA. No option for other 2FA. 3. Updates and clearing on cash balance is not real time. 3. No option to choose display as account balance or balance including margin. 4. Slow and non-responsive charting 5. Bad colouring design (please engage UI designer) 6. Lack of auto calculation of purchase value in order book. 7. No MAX button option in order book 8. No option to filter overall realised gain / loss by specific period 9. Below benchmark compared to peers. ### 1/5 — Defeats the Purpose of Face ID *2026-02-04, version 3.1.10* Face ID is enabled but the app still forces email OTP every login. This completely defeats the purpose of Face ID and shows poor authentication design. Adds unnecessary friction and wastes users’ time. Fix this. ### 1/5 — Unable to log in *2026-01-12, version 3.1.10* Always unable to log in properly. Wasting of time if using this app. ### 1/5 — Ancient *2025-12-31, version 3.1.10* Archaic security rules Terrible design Constant pop ups Logs you out every time We live in 2025 with passkeys and biometrics but the login feature is from 2015 where you have to manually wait for an email EVERY SINGLE TIME. I will switch to a new app in a heartbeat if i could transfer my shares ### 1/5 — Login by email OTP *2025-12-17, version 3.1.10* Pls canceled this in practice , very inconvenience ### 1/5 — Bad *2025-11-29, version 3.1.10* Very fxxx apps. Always sign out itself and some time need log in few times. Prefer old version, face recognition, that time no this kind fxxxk problem ### 1/5 — OTP nuisance *2025-11-25, version 3.1.10* The app logs out and keep on sending OTP to login. Please allow the OTP to login once or twice a day enough not every time to login, annoying!! ### 1/5 — App inconvenient *2025-11-24, version 3.1.10* After update each time log in require email verification . it is inconvenient at all. ### 1/5 — Poor Apps *2025-11-03, version 3.1.10* Having some frustration beforehand, CGS keep sending back to login page after 30s. Have to log in twice every time. The new F2A, I have to login more than twice because the OTP have to send to email for verification. ### 1/5 — Customer service *2025-10-15, version 3.1.10* Got issue with the account and their customer service is not supportive keep asking me to visit their office. Worse trade platform ever ## Most praised reviews (7 highest-rated) ### 3/5 — Slow to log in the apps. *2026-02-14, version 3.1.10* iTrade needs to improve about the application login, because after logging in the application I need to login again, always need to login twice. Then after the application update, using code from the email for log in a bit slow because need waiting 6-digit code sent via the email. For me using biometrics such as face and fingerprint is secure enough to log in the application. ### 3/5 — Keep Disconnected *2025-08-07, version 3.1.9* Keep need to re login at least 1-2 times … the apps keep disconnected and jump out from the portal ### 3/5 — Watchlist issue *2024-12-18, version 3.1.2* Stocks in watchlist not appearing ### 3/5 — Face recognition *2024-11-20, version 3.0.30* Please enable ### 2/5 — connection bad *2025-10-17, version 3.1.10* need log in few times ... connection very bad ### 2/5 — Log In Issue *2024-11-25, version 3.1.0* Please fix the log in issue. Can’t log in after update to the V3 version ### 2/5 — Face ID! *2024-04-25, version 3.0.24* Face ID doesnt work pls assist --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-25.*