# CGX — user reviews > 347 indexed App Store user reviews of CGX by CGX Ltd, rated 4.20/5 from 638 ratings. - Source: https://appshunter.io/ios/app/cgx/id1624488454/reviews - App overview in markdown: https://appshunter.io/ios/app/cgx/id1624488454.md - Rating breakdown: 5★ 427 · 4★ 56 · 3★ 66 · 2★ 36 · 1★ 53 ## What do users think of CGX? Overall sentiment: positive **Pros** - 🚀 Great workouts - 💡 Variety of programs - 👍 Helpful form videos - 👍 Informative articles - 👍 Ability to use own music - 👍 Challenging but doable **Cons** - 🐛 Buggy app performance - 🐛 Casting/streaming issues - 🐛 Calendar/scheduling problems - 🐛 Login/account issues - 🐛 Lack of progress tracking - 💡 Need for iPad support **Commonly reported bugs** - App crashes during workouts - Workouts not recording as completed - Calendar not syncing properly - Login issues with existing accounts - Airplay/casting not working consistently **Most requested features** - Ability to mark/track completed workouts - Option to remove entire programs from calendar - Customizable rest day scheduling - Integration with fitness trackers - Web/desktop version of the app ## Newest reviews (18 of 347) ### 4/5 — Best personal trainer *2026-07-28* I start with Caroline Girvan’s YT with my wife in April 2025 by September the resulting body composition was clearly showing signs of defining our muscles. We enjoyed her non verbal approach to coaching, seeing her perform the exercises with us and seeing the effects on her face of joy and some discomfort when the weights get heavy or the reps go long, was just inspiring. So much so we both bought this CGX app. We liked the idea of working out with the CGX group at the same time CG releases new content. We enjoy the news and information on health and fitness. I like that I can switch up the music in app to my own , and the CGX app consistently connects when home on WiFi. Downloading for when we vacation like we just did for our cruise helps us stay on track and disciplined. I’m happy with the current update July 2026. It corrected some start up bugs I had on my phone as well as a freeze when connecting to HDMI on our TV. 1.3 years in and I can hardly wait for our next CGX new release this fall. Let’s Go! **Developer response:** Amazing! 🤩 Keep smashing it, you two. There's so much more to come! 💪❤️ ### 2/5 — Terrible app support *2026-07-19* Caroline’s workouts are spectacularly good but the app support is absolutely terrible. It’s the worst kind - they pretend to care about the problems you raise, then waste hours of your time asking useless questions, then don’t fix anything and then proceed to ask you the same questions over and over again, sending you into mindless loops. Beware that your Apple playlists in the app won’t load properly and that your workout will close suddenly from one tap with no ability to return to the right spot. **Developer response:** Hey there, we're really sorry to hear you're experiencing some issues with the app. Our Support Team try their very best to get to the bottom of any issue our members are experiencing, and that can mean needing to ask several questions, especially if they can't replicate the problem. They never leave an issue without figuring it out or escalating it to the Engineering team so we recommend keeping in touch so they can keep investigating. ### 4/5 — Love CGx *2026-07-08, version 1.24.0* I love this app! Caroline is amazing. My main issue it, and I hope you can address this, is when I get logged out it can take me 10 tries to log in again even if I know it's the right information. And finally it just works. But it makes it tricky. ### 3/5 — Request: Adjustable Volume for Timer/Counter Sound *2026-04-13* I’d like to request a feature improvement regarding the timer/counter sound in the app. Currently, the alerts sound is extremely loud and cannot be adjusted independently from other audio. For users like me who train with headphones and listen to music at a higher volume for motivation, this creates a very uncomfortable and potentially unsafe experience. The sudden, piercing sound is harsh on the ears and could contribute to hearing issues like tinnitus over time. It would make a significant difference if users could control the timer sound volume separately, lower it, or turn it off entirely. I’ve been a loyal member for over 5 years and genuinely enjoy the app, which is why I’m taking the time to share this. However, this issue has become frustrating enough that I’m now considering cancelling my membership. It may seem like a small detail, but it has a real impact on the overall experience. I strongly hope this can be addressed in a future update. Thank you for your time and consideration. (I’m always using my own music via SoundCloud and mute the integrated music, however to hear the alert sound is good but too loud) thanks **Developer response:** Thanks for your feedback! Are you using the CGX music integration with Spotify or Apple Music? That will allow you to manage all of the sound volume levels together. Reach out if we can help further: 💌 support@cgxapp.com. ### 4/5 — Cannot check videos in China *2026-04-05* CG has a lot of fans in China. But these videos cannot be played in China. Is it possible to fix it? I really like these videos. ### 3/5 — Stopped working on iPad 9 *2026-03-19* I adore Caroline and her work, but the app leaves much to be desired performance wise. Has been working worse and worse on iPad 9 with every new article or workout added, and now it just gets stuck on progress view and then times out. Very sad, watching workouts on iPhone is uncomfortable. **Developer response:** Hey there, we're sorry to hear you're having a poor experience on your iPad! That's certainly not what we want for our members. Reach out to our Support Team and they'll be happy to look into this for you: 💌 support@cgxapp.com. ### 2/5 — Unreliable *2026-03-10, version 1.14.0* Love it when it works. Half the time it is frozen on the Home Screen. ### 4/5 — Mostly very nice but one problem *2026-03-04* workouts are very nice and I love it, but the app itself needs to be optimized. I have downloaded some videos in app, and after I used it, deleted. But today I saw that there are 56 GB downloaded videos in my phone, alle the videos are repeated multiple times downloaded. I koste a long time to delete the videos in iPhone settings, please fix these bug. It makes me very difficult to use the app **Developer response:** Hi there! Thanks for letting us know about this. Please contact our Support Team so that they can investigate this and fix any problems that might be happening behind the scenes: 💌 support@cgxapp.com. ### 5/5 — The best *2026-02-07* I found Caroline Girvan workouts online when we went into Lockdown! The workouts are absolute the best and I have the CGX app since Caroline launch it, which is absolute amazing. Off course, you need to be very disciplined. I’m! The change in my body since doing Caroline’s workouts are very noticeable, I would recommend it 100%!! Thank you **Developer response:** Thank you so much for your wonderful review! 🙌❤️ ### 5/5 — Love the App, and Great Support *2026-02-07, version 1.12.1* Been enjoying the app for the last couple years. Recently had some trouble logging in, and the support team was quick to respond with clear steps to try and helpful info that fixed everything. They were great. ### 5/5 — Love this app! *2026-02-06* I was initially frustrated with errors I kept getting while trying to sign up. The support team reached out when I mentioned it in a previous review, and they were super helpful. After my two week trial, there was no question the app is worth paying for. I loved Caroline on You Tube, but there is so much more available on the app. And so much knowledge! The programs, the individual workouts, the instruction, the research and articles. And she just keeps adding. Caroline is the real deal. I am no spring chicken, but it didn’t take me long to get back at it. After a couple of weeks dreading each workout, I now look forward to each one. So good! 💪 **Developer response:** Amazing! We're so glad to hear our Support Team could play a small part in this for you 😊 Keep crushing it and you know where to find us if we can help with anything else! 💪 ### 5/5 — The best at home strength training program! *2026-02-06* Caroline is the best trainer. I love that she does work out with you to show you exactly the move and the pace. She has multiple programs for all levels of fitness. She’s always coming out with new programs. The app also provides lots of additional fitness content, such as food and nutrition information as well as the science behind overall fitness. This app is great because it will schedule your workouts based on the selected program in a calendar each day of the week. **Developer response:** Thank you so much for your incredible review! 🙌❤️ ### 2/5 — Can’t log in *2026-01-22, version 1.11.0* Keeps going in a loop from asking me to sign in, I choose Apple ID, it redirects to website, throws it right back to sign in with my Apple ID—- login in again, repeat. I can’t get past it. :::Response to developer— I don’t have time for that and am using another more user friendly app. Thanks, anyway! ### 5/5 — Support *2026-01-19, version 1.11.0* I reached out to the support team about an issue I was having with logging onto the app using my iPad and within a few hours, someone responded to my email. They provided numerous suggestions to try to work through the problem. They even sent a follow up email before I could try any of the solutions and were great to work with and very prompt. Definitely reach out if you’re having any technical difficulties because they can help you. ### 2/5 — Can’t log in *2026-01-14, version 1.11.0* Keeps going in a loop from asking me to sign in, I choose Apple ID, it redirects to website, throws it right back to sign in with my Apple ID—- login in again, repeat. I can’t get past it. ### 5/5 — Awesome *2026-01-05* Doing Caroline workout from past 5 years . She is great !! **Developer response:** Keep smashing it! 💪💫 ### 5/5 — Great App *2026-01-02, version 1.10.0* I used to workout with Caroline’s YouTube videos a few years back and decided to subscribe to the app a couple months ago. I’m very happy. Love all the different the programs and how organized it is. I haven’t had any issues with the app. It runs smoothly. ### 4/5 — Amazing content, but lagging, buggy *2025-12-28, version 1.10.0* The app is great overall for content. But i think there a bugs to be worked out. Even if your phones updated and running the latest OS and you’re running ziply fiber speeds that are testing high, and you’ve closed out all your apps, this app doesn’t run smoothly. You cannot toggle to where you left off when trying to restart the workout that crashed because it’ll crash again. It puts a damper on the workout momentum. ## Most critical reviews (10 lowest-rated) ### 1/5 — Wiped out streaks and workouts *2026-06-08, version 1.21.0* App spontaneously wipes out some of my workouts and reduced my 11 week streak to 2???? How does that even make sense!?! Went from 100+ workouts to 98??? I actually work to keep those going and for it to just be wiped out is irritating not to mention how tedious it is to try to edit my workout history…which now that I think about it may be the reason my streaks are gone. If I can’t unmark a workout so I can go through the program again without damaging my workout streaks and history, that’s infuriating. Update: not sure what their response is all about. I did PE, Iron programs and even some series soooooo what’s your point? You trying to make me sound like a liar and that I’m not capable of doing the actual programs????? Because I have. I tried to remove my iron workout history so I could do it again. Seems like you can’t even navigate your own app/user data properly or you’re malicious. SMH ### 1/5 — Проблема с приложением *2026-03-20* Приложение не запускается 😢 ### 1/5 — Tried to sign up *2025-12-28, version 1.10.0* I tried over and over to sign up. Couldn’t get it to take the initial code, then had trouble with the next screen, then after repeatedly being told the birthdate format was wrong (I didn’t choose the format) I had to give up. ### 1/5 — Casting *2025-12-12, version 1.10.0* I watched your YouTube videos for a very long time. I was so excited to see your app. The workouts look great, I joined. I can’t cast your workouts onto my TV. I went through every single step, my TV , my phone my iPad were all set up right and it still won’t work. So I canceled my subscription and deleted the app. Extremely disappointing. You have to be able to cast these workouts to a TV because no one wants to work out with a phone or an iPad. ### 1/5 — Nightmare - Caroline Your Subscribers Deserve Better *2025-10-03* I can’t believe I was silly enough to ignore all the bad reviews I read last night and still go ahead with the app and subscription. I chose to ignore the signs and trust that Caroline is too professional to have a dodgy app. I thought instead it was maybe just nasty people trying to destroy her wonderful work! (My mistake!) So I signed up, thought I was getting two weeks free- Nope! Should have been the first warning! Didn’t bother me, I was excited about all that was promised. Signed up, logged in, picked the Beginner Program, set a reminder and went to sleep looking forward to kicking off today and even finding a recipe for dinner! Woke up to a wasted 2 hours that have led to frustration and disappointment. Tried to get help, as the bad review feedback from developers seem to repeat- ‘contact us for assistance ‘😏 all you get is AI responses that are repetitive and continue telling me ‘if I forgot my log in details do this…’ I have not forgotten my email, login details etc, your app is useless. Which is such a shame given how wonderful Caroline is on YouTube. Caroline, I love your stuff but don’t you think your subscribers deserve better than this? This bad feedback goes back for years which is why I thought it maybe just jealous people trying to ruin all your hard work. I’d be running from this developer and finding a primed and professional app developer to highlight your vision and beautiful work. I have deleted and redownloded the app, I’ve tried using the website but I log in there (successfully) and as soon as I try to start the workout or get a recipe it wants me to log in again😩 CGXLtd, I’ve never, in 15 years of apps and subscriptions, ever experienced something as ridiculous as this app. It’s shiny and attractive but utterly useless. I just need a return of funds now, so disappointed, I had such high hopes today for this experience 💔 I don’t imagine getting a refund will be easy but that’s the next step to waste another few hours today🤯 **Developer response:** Hi there, Gabi. We're really sorry you've had a bad experience of CGX. All that trouble logging in genuinely sounds so frustrating and is not at all what Caroline or her team want any CGX member to experience. Our Support is not just AI responses. There is a chatbot on the support site which will try to direct you to articles it thinks will help but the chatbot always shows you the option to 'Get in touch with Support' which will put you in touch with our real, human team who will make sure this is resolved for you. To skip the chatbot, email the team directly at support@cgxapp.com. We will get to the bottom of this for you. ### 1/5 — Love Caroline - can't sign in! *2025-08-31* Please fix this **Developer response:** Hey Carry! It sounds like you could use some help from our Support team rather than leaving a review. Reach out and they'll help you: 💌 support@cgxapp.com. ### 1/5 — She is awesome, youtube videos work perfectly but app is AWFUL *2025-08-15, version 1.7.0* I’ve been trying to dowload it several times in my ipad but it doesnt work and from what i have read is a pain. I really wanted to subscribe but I guess i will stick either with her youtube videos or look for r another app which is something I didnt want to do cause she is amazing! ### 1/5 — Consistent login issues *2025-08-09* ⸻ I love Caroline Girvan’s programs, but the app has been consistently unreliable. The tech team often suggest it’s my connection, but from reading other reviews, it’s clear this is a common issue. At least once a week it glitches and locks me out, which disrupts my planned workouts and makes it hard to stay consistent. I really hope this can be addressed soon, as the workouts themselves are fantastic — it’s just the app performance letting the experience down. **Developer response:** Hey Frankie, we totally hear how frustrating this must be! We're not aware of any issues on our side which would cause you to be locked out or for the app to glitch, so please keep working with our Support team so they can keep digging and get to the bottom of this for you: 💌 support@cgxapp.com. ### 1/5 — Before I commit *2025-06-10, version 1.5.1* Can you cancel the app with no cost after the 2 week trial period? ### 1/5 — Waste of money *2025-06-05, version 1.5.0* I love Caroline Girvan on YouTube however her app would not work. It would ask me to pay even though I paid for the subscription. I was never able to use it. Would not purchase again ## Most praised reviews (10 highest-rated) ### 5/5 — Amazing app and workouts *2026-08-26* Let’s just say, everything about this app works, I have been using it everyday since it was launched, and not once has it been down or acting up. Don’t get me started in the workouts, as I won’t shut up about how amazing Caroline’s workouts are! **Developer response:** Yesss, we love to hear it! Thank you for being with us since day one – keep smashing those workouts! 💪🤩 ### 5/5 — Love this app and love Caroline *2026-08-19, version 1.26.0* I’ve been working out with Caroline for 4 years. The app keeps getting better and better and Caroline never ceases to amaze me with her creativity in her workouts. I’m so very thankful to have found her. ### 5/5 — Love CG *2026-06-26, version 1.23.1* She’s the best ### 5/5 — Perfect *2026-06-26* Love the app! It works perfectly well for me no matter which device I use. I love the knowledge section and how you can easily add a workout or a full program to your calendar. 🌟🌟🌟🌟🌟 **Developer response:** Amazing! Thanks so much for the lovely review 🥰🌟 ### 5/5 — Exceptional App & Service *2026-06-18* Hands down this is the best app for weight lifters and results. Caroline methodically works along with you, so you can watch her form, go at her pace and even watch her struggle. No doubt she’s pushing herself and you can too! Say goodbye to expensive gym memberships and waiting for machines or weights to become available. Make a small investment in weights and a bench and use the time you spend driving to and from the gym to head to your basement and whip out a great workout. Long time fan here because the workouts have transformed my body. Been a supporter since the app launched and I continue to recommend it to friends. Affordable (thank you!) with great and prompt customer service if I need help. Skip the other exercise apps and give Caroline a chance. You will come to see that through grit and determination you can get the physique you’re after, be educated through articles, eat better with terrific recipes and more. It’s all within reach with this high-quality app at your fingertips and in the privacy of your home. Invest in your health and remember: there are no shortcuts. Dig deep. Stay focused. Celebrate milestones. You can do this! **Developer response:** What an incredible review! Thank you so much for taking the time to share this. Keep digging deep – you're an inspiration! 💪💗 ### 5/5 — Best Trainer Ever! *2026-05-14, version 1.20.0* Caroline is such an incredible inspiration for working out! ### 5/5 — Do not hesitate *2026-04-09, version 1.19.0* I’ve tried a lot of fitness apps. This is by far my favourite and competitively priced as well. So glad I gave the two week free trial a go. ### 5/5 — Amazing! *2026-03-26, version 1.17.0* I love Caroline’s workouts. Her beginner programme explains things clearly and simply and gave me real confidence using weights for the first time. ### 5/5 — Great app. Love the workouts. *2026-03-22, version 1.16.0* Amazing workouts in the easy to use app. I love the format of the workouts and the consistent new content keeps it interesting. ### 5/5 — Saved my Life *2026-02-19, version 1.12.1* Found Caroline on you tube 2019 and thank goodness we were already working together when COVID hit. She is amazing. I love her app!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*