# Chadstone Shopping Centre — user reviews > 28 indexed App Store user reviews of Chadstone Shopping Centre by Vicinity Centres PM pty ltd. - Source: https://appshunter.io/ios/app/chadstone-shopping-centre/id903231287/reviews - App overview in markdown: https://appshunter.io/ios/app/chadstone-shopping-centre/id903231287.md ## Newest reviews (8 of 28) ### 3/5 — Very slow navigation *2024-01-03* In a shop centre as big and complex as Chadstone, navigation is a killer feature. But this app is soooo SLOW to come back with the map and pathway it feels broken! ### 1/5 — Useless app *2017-03-11* Terrible load times Can't even track where you are Why do I need to calibrate every time - no other app needs to do that What about offers based on what I'm interested in or what shops I'm near ### 1/5 — Bus directions? *2016-12-25, version 2.5.3* The bus stop area is not listed. Hopefully the updated version includes how to get to and from chadstone by bus AND the bus stop locations. ### 4/5 — How to find toilets & destination quickly via mall app without GPS or data? *2016-12-10* I wish you will improve future app version by allowing user to enter store brand name nearest to the user current location in a search function text box, user select nearest toilets or destination store, app will show route or text turn by turn directions to nearest toilets or destination. ### 1/5 — Not great *2016-11-13* Store data out of date. Maps don't show shops. Downloaded to help with new store layout and it totally let us down. ### 1/5 — Re contacts us section *2016-09-30* This contact email address does not work. Error ### 1/5 — Can't open app *2015-11-02, version 1.2* Always show the start up page and can't get into the app ### 1/5 — App crashes on opening *2015-11-01, version 1.2* Useless ## Most critical reviews (10 lowest-rated) ### 1/5 — Scummy app - very Chadstone *2026-07-26* Unnecessary permissions to access a map. Proper maps removed from centre so that you need the app to navigate. Paying customers forced to give up their personal information - Bluetooth, tracking data, health?! Not allowed to even view a map without allowing these unnecessary permissions. An obvious and shameless data harvesting exercise, a demonstration of your contempt for your customers. To top it all off it’s a straight up rubbish map with a terrible UI. Exploitative and classless, just like the shopping centre built on aspirational debt. Gross. ### 1/5 — Poor up *2025-12-24* Somethings wrong with paying for your digital gift card, doesnt work ### 1/5 — Unnecessarily pushy *2025-12-13* Forcing your app on people just to buy a digital gift card is a new level of data harvesting. Your app might be brilliant, however it doesn’t make up for the fact it’s being forced on your potential customers. Give me a real reason to download and sign up, not just because your digital cards are gate kept behind a login wall. ### 1/5 — Creepy app. *2025-08-10* App wants permission to monitor your precise location and see all of your health and fitness data. And when you search for a store it only wants to show you the route but not simply highlight the store on a map. ### 1/5 — A joke *2024-08-28* This app is a joke. It’s unable to direct you to any store. It merely tells you eg that Kmart is on the lower ground floor. What good is that??? ### 1/5 — Window doesn't fit buttons in *2024-03-26* Why have this available for Mac computers when it doesn't allow you to reach the "Next" buttons at the bottom of each section. Trying to buy a gift card. So stupid. ### 1/5 — The map doesn’t work *2024-02-20* Hi, I downloaded this app for the map functionality but it doesn’t work. I chose the destination store and then tried to type multiple stores as my current location but the app stayed blank. I tried longines and converse and country road all failed. Please fix urgently otherwise I’ll remain lost. Thanks ### 1/5 — Average app and experience *2023-10-21* The gift voucher system doesn’t work, I tried via card, Apple Pay, restarted phone and contacted payment company, pretty average experience overall as couldn’t close app or confirm payments going thru ### 1/5 — Terrible app *2023-02-27* Payments don’t work and such a bad customer experience Non responsive on my husbands phone Tried to buy a gift card and payments can’t go through ! ### 1/5 — Buggy and crashes *2018-09-03* Do they test these apps before getting released!?! Useless, had to use a printed brochure to workout where I was! ## Most praised reviews (10 highest-rated) ### 5/5 — Great app, easy to use *2026-07-20* Good ### 5/5 — Great app *2026-07-20* Great ### 5/5 — Perfect *2024-04-05* The map feature and shop finder in really helpful. ### 5/5 — easy navigation *2023-07-14* with the latest update store to store made easy. useful app. ### 5/5 — Great updates! *2023-01-18* Love the updates on this app. Super easy to use and navigate. I love the option of getting directions from store to store - so helpful and easy instructions to follow. 10/10! ### 5/5 — Amazing upgrade *2023-01-18* The layout and design of the app was so easy to use and it has all the info I needed. They have really thought of everything to help you shop and have the best experience at chadstone shopping centre! ### 5/5 — Awesome !! *2019-03-08* Helped me so much with my shopping trips at Chadstone and let me have so much more fun than usual ❤️❤️ ### 5/5 — Really useful *2017-05-07* I rarely shop at Chadstone and this was a great app to navigate me from one shop to another. Saves time on directions, puts more time into SHOPPING! ### 5/5 — Great app. *2016-04-18, version 2.2* Great app that is easy to use. ### 5/5 — Awesome *2015-03-22, version 1.1* Great app easy to use --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*