# Chaiiwala of London — user reviews

> 4 indexed App Store user reviews of Chaiiwala of London by Smooth Payment Inc..

- Source: https://appshunter.io/ios/app/chaiiwala-of-london/id6447993004/reviews
- App overview in markdown: https://appshunter.io/ios/app/chaiiwala-of-london/id6447993004.md

## Most critical reviews (4 lowest-rated)

### 1/5 — Loyalty points cannot be redeemed

*2025-09-28*

Loyalty points cannot be redeemed at any store or online. Tried sending an email to their support email, no response. The loyalty points are completely useless and yet it is shown on the app. The actual food is fantastic, hopefully the app can someday match that.

### 1/5 — Cant use loyalty points

*2025-09-05*

Whats the point of loyalty points if you cant even add a payment method for online order. Better if you dont advertise the false promises you cant keep. So frustrating, i tried sending email to customer support but no reply- feels like they are shameless.

### 1/5 — Not working

*2025-08-29*

Cant add a payment method to place online orders.

### 1/5 — Registration is broken

*2025-06-12*

Tried multiple times to register and each time gets an error contact support!!!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*