# Chain Driver — user reviews > 37 indexed App Store user reviews of Chain Driver by Chaine, Inc., rated 4.60/5 from 2,614 ratings. - Source: https://appshunter.io/ios/app/chain-driver/id6447513549/reviews - App overview in markdown: https://appshunter.io/ios/app/chain-driver/id6447513549.md - Rating breakdown: 5★ 2,212 · 4★ 144 · 3★ 58 · 2★ 26 · 1★ 174 ## What do users think of Chain Driver? Overall sentiment: mixed **Pros** - 👍 User-friendly and easy to use - 🚀 Smooth and efficient performance - 📍 Good load tracking and visibility - ⏰ Ability to correct arrival/departure times - 💼 Great service for owners and drivers - 🎯 Clear load details with mapping **Cons** - 🐛 App performance issues and slowdowns - 📍 Unreliable tracking functionality - 🔒 Privacy concerns about driver monitoring - 📱 Phone performance degradation - ⚠️ Inconsistent availability of features - 🔄 Excessive location requests and notifications - 🚫 Data sharing with third parties **Commonly reported bugs** - Delivery feature unavailable for some users - App doesn't keep up with load updates - Difficult to start tracking - Authorization code not sent - Hard to load and use interface - App causes phone to run slow **Most requested features** - Ability to submit location updates between destinations - Edit driver information for loads - Profile deletion option - Improved tracking reliability ## Newest reviews (10 of 37) ### 4/5 — Not reliable *2026-02-06* No good for tracking ### 1/5 — Dumb *2026-01-09* Pain in the backside. Makes my phone run slow. ### 5/5 — Driver *2025-11-26, version 3.7.4* All good ### 5/5 — Truck Stop *2025-11-08* Very explainable made easy ### 1/5 — Tracking *2025-11-04* Macropoint is better ### 5/5 — Territorial *2025-10-27* Cool ### 1/5 — Violation, period. *2025-10-12* They won't let you delete your profile **Developer response:** Thanks for sharing your experience. You can delete your account anytime in the app: Settings → Manage Account → Developer/Advanced → Delete Account Before deleting, you’re also welcome to share feedback (it helps us improve): Settings → Send Feedback If this addresses your concern, we’d really appreciate it if you could update your rating/review to reflect your experience. Thank you for trying our app! ### 5/5 — Times *2025-10-12* You are able to correct arrival and departure times if they don’t coincide with your actual times. **Developer response:** Thank you for sharing this! We're glad to hear that you appreciate the ability to correct arrival and departure times in the app. We’re always working to make the app more convenient for our users. If you have any other feedback or suggestions, feel free to let us know! ### 2/5 — Not letting me track *2025-10-06* Hard to start tracking **Developer response:** Thanks for the review. Tracking should work once permissions and settings are enabled. Please make sure: Location is set to Always Allow and Precise Location is on Background App Refresh is on Motion & Fitness (if applicable) is allowed You’ve toggled tracking on inside the app We’d love to fix what you’re seeing—please share the details so we can investigate and resolve it quickly: Settings → Send Feedback If this helps and tracking works after adjusting settings, we’d really appreciate it if you could update your rating/review. Your feedback helps us improve! ### 5/5 — Great App *2025-07-11* Great App easy to use, safe **Developer response:** Thank you for the positive feedback! We’re so glad to hear that you find the app easy to use and safe. Your support means a lot to us! If you have any suggestions or need assistance, please don't hesitate to reach out. Thanks for using the app! 😊 ## Most critical reviews (10 lowest-rated) ### 1/5 — Using the app *2026-08-18* Every time I use this app I have a problem with the tracking. I had a load yesterday it got cancelled because the tracking wouldn’t work. I lost money because of this app. That’s not good. ### 1/5 — Background training *2026-06-19* Very annoying background tracking Need to use google maps or other navigation apps and first thing that pops its this app that should stay hidden and don’t bother ### 1/5 — No customer svc *2026-05-21, version 3.19.0* No way to get in contact with anyone for help!!!! ### 1/5 — App inoperable *2026-02-28, version 3.10.1* The PU IS AVAILABLE BUT THE DELIVERY IS UNAVAILABLE FOR VIEWERS ### 1/5 — very bad *2026-02-24, version 3.10.1* the worst macro point I've ever worked with ### 1/5 — Do not use *2026-02-13* Brokers use this app to track drivers and then when there done they sell your numbers to scammers. ### 1/5 — Very bad *2026-02-13* Keeps txt and calling every min asking for location why do I use the app then so you can see me ### 1/5 — Not as good as it should be *2026-02-06* Doesn’t keep up with load. ### 1/5 — Owner *2026-01-26* Should be able to submit locations in between destinations ### 1/5 — Driver change *2026-01-13* Need to be able to edit driver info because a lot of times I would load the loads for drivers and they would deliver ## Most praised reviews (10 highest-rated) ### 5/5 — Owner *2026-03-05, version 3.11.0* Great app and great company to hauls for ### 5/5 — Delivery *2026-02-27* All good no comments ### 5/5 — Good *2026-02-12, version 3.9.2* Good ### 5/5 — Review *2026-02-11, version 3.9.2* Very good ### 5/5 — Good *2026-02-06, version 3.9.2* Good ### 5/5 — Great *2026-02-06, version 3.9.2* Great ### 5/5 — Owner *2026-01-21, version 3.9.0* 👍 ### 5/5 — Thanks *2025-12-23* Great service ### 5/5 — Best app *2025-12-12* This app makes it so so easy to get the info I need. Very smooth. Hands down it better experience than those other old school apps. ### 5/5 — Truck driver *2025-12-03* Very good --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*