# Chain Reaction – Let’s ride — user reviews

> 26 indexed App Store user reviews of Chain Reaction by Wiggle Ltd, rated 4.80/5 from 1,114 ratings.

- Source: https://appshunter.io/ios/app/chain-reaction-lets-ride/id1300624835/reviews
- App overview in markdown: https://appshunter.io/ios/app/chain-reaction-lets-ride/id1300624835.md
- Rating breakdown: 5★ 973 · 4★ 94 · 3★ 26 · 2★ 6 · 1★ 15

## What do users think of Chain Reaction?

Overall sentiment: positive

**Pros**

- 👍 Easy to navigate
- 🚀 Great selection of products
- 💰 Awesome prices
- 🚚 Excellent shipping to USA

**Cons**

- 🐛 App crashes/doesn't load
- 🔙 Back button issues
- 🔑 Login/account issues
- 🏪 Stock/availability issues

**Commonly reported bugs**

- App crashes on launch
- Back button takes user to home screen
- Login information not saved

**Most requested features**

- Dark mode option
- Improved back button functionality
- More accurate stock/availability information

## Newest reviews (6 of 26)

### 4/5 — Excellent aside from one thing.

*2020-05-07, version 1.4*

A great application, however the back button takes you all the way out of what you’re doing.

### 3/5 — Back button!

*2019-03-29, version 1.3*

I agree with others in saying that I love CRC and their great selection and prices, but using the app is frustrating due to the back button taking you back to the menu instead of the previous page. Fix that and it’s a 5 star app.

### 3/5 — Great except the Back button

*2019-03-23, version 1.3*

When searching, the Back button goes back to the very beginning each time rather than the previous page. Fix this and you have a great app!
Previous bike I bought shipped to the US with import duties paid! Hope this happens with the next bike I purchase!

### 4/5 — Good but.

*2019-03-07, version 1.3*

There is no back button. If you hit the back button you go all the way back to the home page which can be very frustrating. But overall it’s a good app and easy to navigate.

### 4/5 — Missing some products

*2019-02-27, version 1.3*

I used to buy group set shimano and now there are no more options.

### 5/5 — Great online bike shop

*2018-06-11, version 1.2*

I still like to support my local bike shop! Never the less, this online store has SUPER DEALS! I love their return policy, it is spectacular and very easy. Their ap is very well thought out and easy to use. I love the categories and the different filters you can use to sort their products and different things you are searching throughout them to buy.

## Most critical reviews (10 lowest-rated)

### 1/5 — App downgraded

*2023-06-25*

Doesn’t save your login info any longer and is basically a middle man that makes you sign in twice manually as it switches to a browser based experience. Lame.

### 1/5 — App does not start

*2020-06-06, version 1.4*

One day the app just stopped working. Deleted it and reinstalled it and the app still does not start up

### 1/5 — No bikes in stock

*2020-05-03, version 1.4*

Stock alerts aren’t accurate.  You can even buy a bike and they’ll cancel it a week later.  Very lame bike store.

### 1/5 — Not working right

*2019-08-28, version 1.3*

You can’t use the back function so you can’t navigate back to the list with out backtracking to it.

### 1/5 — Won’t work at all

*2019-04-20, version 1.3*

App just has spinning wheels on screen and that’s it

### 1/5 — Back button

*2019-03-28, version 1.3*

The back button does not work.

### 1/5 — Crashes

*2018-11-02, version 1.2*

App crashes every time I try it

### 2/5 — App refuses to load home or other info for over a year.

*2019-11-17, version 1.3*

I have used this app on 2 different phones and had it installed and updating for about a year. It never loads the store (home) correctly and only search functions. I’d wish they’d make the app functional.

### 2/5 — SLOW, NON INTUITIVE NAVIGATION

*2018-10-08, version 1.2*

The App renders slow more like a web app than a true native app. Icon at the bottom of page are non intuitive. The shopping cart looks like an ink well ?  Faster going onto the website, which seems to be the intention here. 2 stars for easy access to your account for saving to wishlist and checking out.

### 3/5 — Back Button doesn’t work

*2019-11-08, version 1.3*

The back button doesn’t work at all. Super annoying.

## Most praised reviews (10 highest-rated)

### 5/5 — Easy

*2021-09-18, version 1.6.1*

Easy to navigate catalog app. I use it all the time. Much better than other bike parts sites.

### 5/5 — Great selection of mountain bike products

*2020-09-30, version 1.5*

Always a great selection of products to choose from.

### 5/5 — Chain Reaction is really the best

*2020-08-13, version 1.5*

I love how easy it is to find what I am looking for!

### 5/5 — Who would have thought...

*2020-07-17, version 1.5*

Who would’ve thought that it is cheaper and faster to get top quality bicycle components from across the pond? 
Great products, great prices...but no Shimano?

### 5/5 — App opening bug

*2020-06-16, version 1.5*

Thanks for fixing the bug the app couldn’t open. And just kept loading and loading

### 5/5 — Awesome prices

*2020-04-30, version 1.4*

Always great deals

### 5/5 — Download it now! This app is just as good as the full/mobile site

*2020-04-14, version 1.4*

This app is just as good as the full/mobile site

### 5/5 — Great online bicycle supply

*2019-02-17, version 1.3*

I have used Chain reaction for many years and they are the best. They offer a great selection of products and they stand behind them. About 3 years ago I returned a defective dropper seat post, and Chain Reaction replaced it, and I have had no problems with the replacement.

### 5/5 — Easy

*2018-11-24, version 1.2*

Just makes ordering easy and convenient

### 5/5 — Best prices

*2018-11-23, version 1.2*

Awesome shipping to USA and prices also!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
