# ChairWatch — user reviews > 51 indexed App Store user reviews of ChairWatch by William West, rated 4.60/5 from 84 ratings. - Source: https://appshunter.io/ios/app/chairwatch/id1496658221/reviews - App overview in markdown: https://appshunter.io/ios/app/chairwatch/id1496658221.md - Rating breakdown: 5★ 72 · 4★ 2 · 3★ 3 · 2★ 2 · 1★ 5 ## What do users think of ChairWatch? Overall sentiment: positive **Pros** - 👍 Highly customizable features - 👍 User-friendly for providers and clients - 👍 Easy setup process - 👍 Excellent customer service/support - 👍 No fees for cash out/withdrawals - 👍 Ability to upload multiple photos/videos per service - 👍 Comprehensive platform (website, booking, assistant, calendar, loyalty) - 👍 Transparent pricing, no hidden fees - 👍 Offers loyalty program/cards - 👍 Allows deposits and client card on file - 👍 Streamlined client experience - 👍 Innovative features like open chair/waitlist - 👍 Tailorable to business aesthetic - 👍 Handles classes/products alongside bookings - 👍 No issues with the app reported by some users - 👍 Constantly improving system - 👍 Reasonable pricing for premium versions **Cons** - 🐛 App crashing when viewing appointments - 🐛 Loyalty program not working for some - 🐛 New update/interface is difficult to navigate - 🐛 App is too complicated for some users - 🐛 Login issues (pushed out, repeated logins) - 🐛 Some users wish for more creative setup options - 🐛 App is a little behind on some features (acknowledged as new company) **Commonly reported bugs** - App keeps crashing when trying to view clients' appointments - Loyalty program does not work - Login issues: pushed out and have to keep logging in - New update and interface are difficult to navigate **Most requested features** - More creative setup options - Improve user-friendliness of the interface ## Newest reviews (16 of 51) ### 5/5 — Wonderful Booking App! *2025-08-05* I recently found out about this booking website, and I absolutely fell in love with it. I have tried multiple websites prior and this one is the first website to check all the boxes for me. I’m able to personalize it to my discretion plus so many other cool things I have always wanted in a website for my clients. Super user-friendly and I highly recommend to all service providers! ### 5/5 — 100% Recommend *2025-08-05, version 3.1.16* They help you there really nice hardworking people I have use other websites but there where not like ChairWatch Toal game changer really good ### 5/5 — Love the Platform *2025-07-29* I loveeee this platform! It was soo simple to use and create a beautiful booking site! It takes you step by step, thru the whole process! I loveee the Promo Codes & Loyalty Card options! 🤭 Literally amazingg! I needed a little assistance with the website & Will was so quick & efficient in getting my issue fixed! So grateful for this platform 🤞 ### 5/5 — Your Search for the Perfect Booking App Ends Here! *2025-07-24* As a licensed beauty professional, I’ve tried multiple booking platforms over the years, but nothing has compared to ChairWatch. This app was clearly designed with US, the providers, in mind. What I love most? The freedom and control. No hidden fees. No nonsense. Just a clean, intuitive system that makes it super easy to update services, track bookings, manage deposits, and communicate with clients all in one place. The app is reliable, and constantly evolving based on real feedback. On top of that, the OWNER actually checks in, helps personally, and truly values our experience. That kind of support is rare in this industry. ChairWatch is the future of booking in the beauty world. If you’re a hairstylist, nail tech, esthetician, lash artist, fitness trainer — whatever your lane is — do yourself a favor and make the switch. 10/10 recommend! 🙌🏽✨ ### 5/5 — amazing customer service *2025-06-21, version 3.1.9* I came across this app on Instagram and had to try it out & I’m so glad I did! It’s packed with features that are perfect for service providers like me. The customer support is top-tier. Anytime I’ve had an issue, it’s been fixed within 30 minutes. Highly recommend! ### 5/5 — Best Booking App Ever! *2025-06-20* I recently made the switch to the chair watch app and I immediately fell in love! The chair watch app is literally a website, booking app, personal assistant, calendar, and loyalty program all in one. This app has literally every feature I could ask for. This app is perfect for nail techs and any service provider! This app allows you to organize your services, add ons, portfolio and policies all in one place providing your clients with a much more streamlined experience. They are so helpful and communicative. I literally downloaded the app a few days ago and as soon as I signed up I heard from one of the developers which I thought was really kind and welcoming. You can tell the app cares about its users. If you’re not using the chair watch app you’re missing out! ### 5/5 — Best booking system out there! *2025-06-16* I’ve tried so many different booking platforms, and ChairWatch has been by far the easiest to set up and manage. The entire process was simple, straightforward, and didn’t leave me overwhelmed like other systems I’ve tried. Everything from customizing my services to setting my policies was super user-friendly, and I was able to get fully up and running in no time. What I really appreciate is how transparent the pricing is. There are no complicated subscription tiers or hidden fees. I love that I can run my business confidently without having to commit to high monthly costs, and the option to pass the convenience fee to clients makes it even more affordable. As a solo beauty professional, finding a system that works for me (not against me) has been a game changer. ChairWatch truly makes running my business feel simple and stress-free. Highly recommend to any beauty pro looking for a better way to book and manage clients! ### 5/5 — Easy setup and great support! *2025-06-06* The interface is clean, and I was able to get everything running smoothly without confusion. I also reached out to support with a quick question and they responded right away, which I really appreciated. Definitely recommend for any beauty professionals looking for a reliable and user friendly booking system! ### 5/5 — Honestly?? *2025-06-05, version 3.1.9* IT’S A GREAT APP‼️ The start up process was simple, the store basically sets itself up! You can add as many services and add-ons as you’d like. You can also manually input appointments and even block out times or days which work perfect for a person like me who accepts appointments from all of my social media platforms🫶🏽 ### 5/5 — Most def recommend!!!! *2025-06-04, version 3.1.9* This app is so easy to use. The directions to sign up were very clear. It guided me step by step on how to sign up. I was even able to upload my own store business logo. You can even upload photos of your work when setting up your menu services/prices ### 5/5 — Best Booking Site !!!! *2025-06-04* I love ChairWatch booking is made very easy with a quick and easy set up process. Their customer service is top tier if you have any problems you can contact them and they respond in minutes! This is the perfect app for all business owners !! ### 5/5 — Happy Photographer *2025-05-29* Using ChairWatch for my photography business has been a total game-changer! It keeps everything organized in one place—client bookings, notes, and schedules—all so easy to access. On top of that, it helped me create a beautiful, professional-looking website that truly reflects my brand. The way it’s all set up makes running my business feel smooth and stress-free. Highly recommend for any creative entrepreneurs looking to stay on top of it all! ### 5/5 — Where has this app been *2025-05-28, version 3.1.9* This app is amazing bye bye square bye bye styleseat lemme watch my chair 😅🩷🩷🩷 ### 5/5 — everything was already thought of for me!!! *2025-05-27, version 3.1.9* Downloaded chairwatch a day ago I’ve been in the app playing around nonstop! It only took me 3-4 hours to get it up and running which is a testament to how everything was already thought of for me. I can truly tell how much they value the input of your users. I can’t imagine anything replacing chairwatch as my booking site for the foreseeable future, especially because if there’s a feature missing or that could use adjusting based on your needs, they are super receptive to working on making those specific changes for you! Just a wonderful app and service. 100/10 ### 5/5 — AMAZING 🔥 *2025-05-27, version 3.1.9* Next level, game changing, 🔥 ### 5/5 — Top tier service *2025-05-26, version 3.1.9* Very easy to use and support is top tier. The moment my first appointment was booked I got a message on Instagram to make sure that I didn’t have any problems setting up my store. I will never use another booking software. ## Most critical reviews (10 lowest-rated) ### 1/5 — Something is wrong *2026-02-04, version 5.1.18* I don’t know what is going on but whenever I log in I’m pushed out and have to keep logging in I’m deleting this app because it’s to complicated I’d rather pay glossup at least I can manage it ### 1/5 — I don’t know *2026-02-01, version 5.1.18* I don’t know how to feel I thought they would have got better, but my app keeps crashing when I try to view my clients appointments. My loyalty program also dosent work. I’ve tried to get in contact with them and haven’t heard back. I may have to switch companies again. ### 1/5 — Not a very good app and you cannot deactivate *2022-04-16* I have tried to get in communication several times with admin from this app regarding my personal email address that I used to create my account exposed on the booking link. I have asked several times how can I change it. There is no option in the app to correct this issue nor deactivate your account. Overall, I think the app definitely needs work in order to be more user friendly and have some of the features that other apps offer. It’s unfortunate that I still have not been helped with any of the issues I have had so far with the application. ### 3/5 — Update *2025-11-14, version 5.0.5* I do not like the new update and new interface. It’s much more difficult to navigate through now ### 4/5 — this app has been great for my business *2025-08-05, version 3.1.16* i loveeee this app. its very straightforward and easy to set everything up, i do wish we could be more creative with the setup and a couple of things but other than that i love all the options it gives you and how easy it is to access everything you need. ### 5/5 — Best booking for service providers! *2026-03-21* This app is user-friendly for provider and client as well. The customizable features are unmatched and the $ versions if needed, are reasonable rates. A constantly improving system and timely interactions with troubleshooting are also a plus. Glad to have this app available and would absolutely recommend. ### 5/5 — Customizations UNMATCHED!! *2026-01-31* I’ve tried several booking sites for my nail business and not one has had this many customizations! The fact that I can customize each service if I wanted to, like I can choose to perform a specific service on specific days! I can designate certain services to a specific location! I can offer services OUTSIDE of my business hours AND charge depending on whether it’s before or after I open & close, I can even have a separate fee for my off days!! Yall it goes on n on…I do think it could be just a little more user friendly, but I’d recommend ChairWatch to any and every service provider! Oh yall and when you cash out (withdraw your funds)….NO FEES!! ❤️❤️❤️❤️ ### 5/5 — No Brainer *2025-11-26* Everything Ive ever wished for in all my previous booking sites combined into one amazing platform. I love that it’s 100% customizable, and we can upload more than 1 photo per service making the booking site more like an actual website where we can build a portfolio outside of social media. It keeps records of everything and is hands down the easiest to work with. ### 5/5 — It’s like they got in my head & made this app *2025-11-11* As a licensed nail tech, this is perfect! Before, I had a booking site for clients but I also needed a website for my classes/products. Not anymore! This app covers it ALL! It’s super easy to set up & I love that I can tailor it to my aesthetic. The support team is CRAZY FAST & super helpful! I’m excited to be transitioning to the app made for nail techs! ### 5/5 — Best Booking Site *2025-11-09, version 5.0.0* Chairwatch is by far the best booking platform I’ve used. The site is user-friendly, easy to set up, and offers great convenience for both clients and service providers. Their customer service is exceptional always responsive, helpful, and professional whenever questions or concerns arise. ## Most praised reviews (5 highest-rated) ### 5/5 — Very professional *2025-10-27, version 3.1.19* I love Chairwatch!!! my clients say it’s much more simpler than my previous booking website, and I love the aesthetic of it! ### 5/5 — Revolutionary! *2025-10-26* ChairWatch is the obvious choice! So many amazing features like open chair (client waitlist so you miss no money when a client cancels or no shows), multiple photos in 4k for each service and the ability to get paid before and after hours. I made the switch to this booking system and I don’t regret it!! So many benefits! ### 5/5 — Make the switch! *2025-10-26* This app has made my life so easy as a service provider. Adding new services isn’t a hassle and having the ability to add videos changes everything! From client end to provider end everything is straightforward and very customizable. Booking got better when ChairWatch entered the scene! 🤩 ### 5/5 — Love it !! *2025-08-10, version 3.1.16* I am obsessed with this app. It has everything I need to run my business smoothly and customer service is so quick to respond. Amazing app. Well done. ### 5/5 — Must Download!! *2025-08-05, version 3.1.16* I recently switched over to this booking platform about two weeks ago and I'm absolutely in love with it! I am a nail tech and I'm always trying to find different business resources to make my life easy and this is definitely one of them! I am a nail tech and I recommend this app to all small business owners!! is really easy to set up in our heart like those other booking websites ! And if you download before September, you get a lifetime free membership using the the code "zoe411"! Definitely 10000/10 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-14.*