# Chaldal: Online Grocery — user reviews > 147 indexed App Store user reviews of Chaldal by Chaldal Inc, rated 4.78/5 from 6,784 ratings. - Source: https://appshunter.io/ios/app/chaldal-online-grocery/id1104493220/reviews - App overview in markdown: https://appshunter.io/ios/app/chaldal-online-grocery/id1104493220.md - Rating breakdown: 5★ 5,988 · 4★ 450 · 3★ 126 · 2★ 53 · 1★ 154 ## What do users think of Chaldal? Overall sentiment: neutral **Pros** - 🚀 Fast delivery - 👍 Convenient app - 💡 24/7 availability - 🚀 Efficient application - 👍 User-friendly - 👍 Great customer service **Cons** - ⏱️ Delayed delivery - 🔍 Inventory management issues - 📞 Excessive calls and SMS - 🔍 Unavailable products - 🤖 Poor customer support - 🚫 Unreliable service - 🤔 Hidden charges - 🤔 Inconsistent quality **Commonly reported bugs** - Notification issues - App crashes and freezes - Login and address problems **Most requested features** - Improved return policy - Loyalty/points program - Better inventory visibility - Streamlined delivery process ## Newest reviews (10 of 147) ### 3/5 — Delivery late and item options very less *2025-08-17, version 10.4.4* Very poor item variety and very late delivery ### 3/5 — Pay on Delivery for a Better Experience *2025-06-06, version 10.1.3* The products are good, but advance payments often lead to delayed deliveries. For timely service, it’s best to choose cash on delivery, as they sometimes miss their promised delivery slots. ### 4/5 — Order review *2025-05-06, version 8.5.6* I am quite happy with the service ### 1/5 — Forget your peace after registering *2025-04-20, version 8.5.3* You can not call it anything other than harassment when you give your number to them. Every other day they will call you with a new number just to let you know the price of things that you so not need. You are in a meeting? Or in a funeral? They don’t care. They won’t stop even if you say this is not the right time. I am a regular customer of them, I even tried saying I will not use your service if you call again. And guess what who called the next morning? Yes, the same guy just to let me know the potato price has dropped. Finally get rid of their call by leaving to a country where the call roaming is not supported. But thanks to them, I’ve been updated daily through SMS, a life saving courtesy from them. ### 1/5 — Irritating call even asking them not to call. *2025-04-20, version 8.5.3* They will call anytime of the day. I asked there call operator probaly 5 times to rekove my number from their system. Still i get call from them. What a trush marketing. ### 4/5 — Notification *2025-03-30, version 8.5.0* There is always 1 notification in the app despite of having no actual notification inside the app. This problem I am facing from the very beginning, maybe 5/6 years back and it’s still there which is very annoying 😡 ### 5/5 — Best one *2025-03-13, version 8.4.8* Best one ### 5/5 — Awesome *2025-02-06, version 8.4.0* Efficient application. But some products are not available and some totally absent. ### 1/5 — intolerable *2025-01-23, version 8.3.9* Call diye eto birokto kore bolar moto na..ektu por por ekekjon call diye product kinte bole....ei bepar ta purai falto..cheap marketing puraa..Biroktikor ### 1/5 — asking for location again and again *2024-12-27* asking for location again and again is totally unacceptable. Zero star. I don’t want location based offer. I want it doesn’t ask my location repeatedly. this has to stop. you guys already knows my location from the delivery address why this app need my location. its very annoying when you open the app it’s ask my location. ## Most critical reviews (10 lowest-rated) ### 1/5 — Garbage Service *2026-04-27, version 10.5.3* Avoid this app if you are in ctg. Mostly low quality product and untimely delivery. ### 1/5 — Product availability *2026-03-17, version 10.5.3* Your online product availability is not updated properly which makes us suffer a lot , specially when we paid advance online. Your delivery time is poor as well. ### 1/5 — Always stocked out *2026-03-13, version 10.5.3* Most of the things r always stocked out all the time , just a waste of time ### 1/5 — Customer harassing app *2026-02-20, version 10.5.3* They will call will at 9.30 am in the morning on a Friday during Ramadan and sell you eggs. ### 1/5 — faltu service *2025-12-02, version 10.5.0* very late delivery ### 1/5 — Unavailable product cannot refund money *2025-09-26, version 10.4.6* Most of the time product is not available. If you pay through credit card or bKash, they will not refund your money without harassing you. They add money to your chaldal account and force u to order their another product to adjust money..... ### 1/5 — Late and often next day *2025-09-03, version 10.4.5* Chaldal has become utter trash , worst is their continued sales calls ### 1/5 — Faltu service *2025-07-17, version 10.4.3* Third class faltu. delivery timing er kono shomoyshima nei. Dewa thakbe ek slot ashbe arek slot a. rat 11:30/12tay delivery dey. 8-10time slot er delivery dey 11tay ba tar pore. Kono proper management nei othocho din nei rat nei manusher shomoy na dekhe Allahr 30din phone dea birokto korbe. service er belay 00. rating 00 dewa gele tai ditam. ### 1/5 — Worst Delivery Process *2025-06-11, version 10.1.3* 10tay order korechi.. ekhon bela baaje 2.30.. ekhono picking e cholteche tader... R jibone order korbona!! ### 1/5 — Just use Pandamart of Foodpanda *2025-05-21, version 10.1.1* You get the option to choose a delivery window but that is just for show. They never delivered on time. If you call the customer care you have to wait for them to call back which usually takes 30-40 minutes. And that customer care does not help in any way. ## Most praised reviews (10 highest-rated) ### 5/5 — Hmmm *2026-06-20, version 10.5.3* Hmmm valo ### 5/5 — Title *2026-03-05, version 10.5.3* Good ### 5/5 — Very useful *2026-03-02, version 10.5.3* But they doesn’t deliver on time ### 5/5 — Great app *2025-08-07, version 10.4.4* Quite user friendly experience! ### 5/5 — Life saver *2025-07-26, version 10.4.4* Very fast delivery and good product quality ### 5/5 — Service Rating *2025-07-16, version 10.4.3* Good app for busy and lazy people like us. ### 5/5 — review *2025-06-22, version 10.1.4* very helpful app ### 5/5 — Chaldal is a reliable online grocery service in Bangladesh, known for fast delivery and quality prod *2025-05-07, version 10.0.2* Chaldal is a reliable online grocery service in Bangladesh, known for fast delivery and quality products. Very convenient for daily needs ### 5/5 — Nice *2025-05-06, version 8.5.6* Nice ### 5/5 — Chal *2025-03-19, version 8.4.8* Bangla basmoti … premium and good chal.. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*