# CHANEL FASHION

> Fashion house app for collections, news, and exclusive content. (iPhone/iPad app by CHANEL.)

- Source: https://appshunter.io/ios/app/chanel-fashion/id409934435 (this page in markdown: same URL + `.md`)
- Developer: [CHANEL](https://appshunter.io/developer/374241056)
- Category: Lifestyle
- Price: Free
- Rating: 3.20/5 from 319 App Store ratings · 145 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 156 MB
- Languages: Korean, Dutch, Danish, German (Germany), Russian, Vietnamese, Swedish, European Spanish, Arabic, American English and 10 more
- Released: 2010-12-19
- Data updated: 2026-08-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/chanel-fashion/id409934435/reviews.md

## What is CHANEL FASHION?

Enter the world of the House with the CHANEL Fashion App. 


- Step behind-the-scenes of CHANEL’s creation with videos, photos and latest news
- Unlock the savoir-faire of the House in the Haute Couture, Métiers d’art and Ready-to-Wear collections
- Explore a detailed view of looks, bags, small leather goods, shoes and more
- Save your favourite Ready-to-Wear looks and accessories into wishlists
- Try on sunglasses from the latest collections
- Get notified about upcoming shows and events
- Be informed about the arrival of collections in boutiques

## Key features

- Behind-the-scenes videos and photos
- Explore Haute Couture, Métiers d’art, Ready-to-Wear
- Detailed product views
- Save favorite looks to wishlists
- Virtual sunglasses try-on
- Notifications for shows and events
- Collection arrival updates

## What do users think of CHANEL FASHION?

Overall sentiment: negative

**Pros**

- 🚀 High-quality visuals
- 💡 Detailed fashion show coverage
- 👍 Intuitive navigation

**Cons**

- 🐛 Frequent crashes and errors
- 👎 Limited functionality
- 🔒 Login and authentication issues
- 🔋 Performance problems

**Commonly reported bugs**

- Unable to access content
- Disappearing user data after updates
- Compatibility issues with newer iOS versions

**Most requested features**

- Ability to purchase products directly from the app
- Option to save and manage wishlists
- Improved store locator and inventory information

## Recent user reviews (10 of 145)

All indexed reviews: https://appshunter.io/ios/app/chanel-fashion/id409934435/reviews.md

### 1/5 — horrible app

*2026-05-01*

Chanel seriously needs to invest in some software development projects. The apps functionality is poor to say the least. the chat feature doesn’t work. You cannot receive messages from a boutique and browsing through the catalog is difficult as well since there are constant glitches.

### 3/5 — Useless app

*2026-02-26*

Have this app for few years, and it’s only getting worse and useless. Yes, I  can see the collections but I  can’t add or chat with boutique of my choice. Tried multiple times to add location in Florida and was getting an error in an app.
 I used to see all my purchases listed under my name but nothing is showing anymore. So what is the app for?

### 1/5 — Terrible Site

*2026-02-10, version 7.30.1*

For Chanel to be as high-end as it is, how is it that they cannot get their website together? It is absolutely garbage

### 1/5 — 로그인이안되요

*2025-11-10*

오유가 생겻다는데 어케 로그인하나요

### 1/5 — Never works

*2025-11-03, version 7.28*

Since downloading the app earlier this year, it has crashed or just stopped working too many times then I can count

### 5/5 — 갑자기 안들어가져요

*2025-10-27*

잘쓰고있었는데 갑자기 왜 안되는거에요 ㅠㅠㅠㅠㅠ버그 업데이트좀 해주세오

### 1/5 — Not functional and time wasting

*2025-09-23*

For such a great brand, you should invest in a better app and website that’s functional and enough time wasting and annoying very limited information can’t load can’t scroll. Can’t find anything very difficult and time wasting.

### 2/5 — Latest upgrade - getting login error with try again later message

*2025-09-18*

After last update authentication flow is not working, unable to login from app.

### 1/5 — Poor Customer Experience

*2025-09-15, version 7.27*

Not sure what the purpose of this app is.  It’s is very difficult to use, and it doesn’t offer any benefits to the customer beyond seeing snippets of the collection that I could get off YouTube or Insta.  Ideally you should be able to purchase products, or the very least search for them at local stores, or have some sort of upscale, luxury , tailored digital experience.  The app is just blah - I think Chanel is really missing the mark with this app, it’s really sub par compared to Dior and Hermes.

### 1/5 — Never works properly

*2025-05-21*

Have had this app for a few years at least. Thought it was great that you could see the collections in great detail with lots of pictures and videos to get a real runway experience. I loved when you could register your handbags for the aftercare program; problem is after I registered my bags they were all deleted with an app update. So many times I try to open the app and it simply crashes. Every time there is an update for the app I am hopeful all these glitches will get fixed, it’s so frustrating to be a loyal client and fan of Chanel and not be able to use the app. I just updated the app again and I can only see the quick opening video at lake come, no menu, no way to see anything! For a luxury brand your app is not representing the values and quality which should be part of your heritage, this app should be flawless and extraordinary; it is far short of these goals. Do better!

## Frequently asked questions about CHANEL FASHION

### What does the CHANEL Fashion App offer?

The app provides exclusive access to the world of CHANEL fashion. You can view behind-the-scenes content, explore detailed product views of collections like Haute Couture and Ready-to-Wear, save items to wishlists, and virtually try on sunglasses. It also keeps you informed about upcoming shows, events, and new collection arrivals in boutiques.

### Is the CHANEL Fashion App free to use?

Yes, the CHANEL Fashion App is free to download and use. There are no in-app purchases or advertisements mentioned in the provided description.

### What kind of content can I find in the app?

You can find a variety of content including videos and photos from behind the scenes of CHANEL's creations, insights into the savoir-faire of their Haute Couture, Métiers d’art, and Ready-to-Wear collections. It also features detailed views of looks, bags, shoes, and other accessories.

### How does the app help me stay updated?

The app sends notifications about upcoming shows and events, ensuring you don't miss important announcements. It also informs you about the arrival of new collections in boutiques, allowing you to be among the first to see and shop them.

### What is the InCHANEL experience?

The InCHANEL experience is an exclusive, invitation-only feature within the app. It offers an extended range of products, personalized messages and suggestions from a Fashion Advisor, and access to exclusive content within boutiques. It's designed for a more personalized and curated interaction with the brand.

## Version history (last 5 releases)

### 7.36.1 — 2026-08-04

This update improves user experience through minor technical issues fixes and design optimizations.

### 7.36 — 2026-07-16

In this new version, design was improved and minor defects were fixed.

### 7.35 — 2026-06-16

This latest update introduces design improvements and fixes minor bugs.

### 7.34 — 2026-05-12

This latest update includes design optimizations as well as minor bug fixes.

### 7.33 — 2026-04-20

This update optimises the design of the app and corrects minor defects.

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## More apps by CHANEL

- [CHANEL POP UP SEOUL](https://appshunter.io/ios/app/chanel-pop-up-seoul/id1105823454)
- [ROUGE COCO GLOSS Sticker](https://appshunter.io/ios/app/rouge-coco-gloss-sticker/id1178700271)
- [CHANEL CODE](https://appshunter.io/ios/app/chanel-code/id1467865119)
- [LIPSCANNER](https://appshunter.io/ios/app/lipscanner/id1483594385)
- [CHANEL Haute Couture](https://appshunter.io/ios/app/chanel-haute-couture/id1559240001)

All apps by CHANEL: https://appshunter.io/developer/374241056

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*