# ChangeNOW: Crypto Exchange — user reviews > 395 indexed App Store user reviews of ChangeNOW by CHN Group Limited, rated 4.80/5 from 2,266 ratings. - Source: https://appshunter.io/ios/app/changenow-crypto-exchange/id1518003605/reviews - App overview in markdown: https://appshunter.io/ios/app/changenow-crypto-exchange/id1518003605.md - Rating breakdown: 5★ 2,069 · 4★ 74 · 3★ 26 · 2★ 14 · 1★ 83 ## What do users think of ChangeNOW? Overall sentiment: positive **Pros** - 🚀 Fast and efficient - 🔒 Secure and trustworthy - 👍 User-friendly and easy to use - 💰 Competitive exchange rates - 🏆 Reliable and consistent performance **Cons** - ⏱️ Slow transaction times in some cases - 🔍 Lack of transparency around fees - 🤔 Inconsistent customer support responsiveness **Commonly reported bugs** - Occasional app crashes or freezes - Issues with deposit/withdrawal tracking **Most requested features** - Add price information for coins - Integrate with more wallets and platforms - Improve mobile app stability and functionality ## Newest reviews (17 of 395) ### 5/5 — Magnificent App *2026-06-19, version 2.10.0* Secured, fast and easy. ### 5/5 — Top *2026-06-14, version 2.10.0* Toppppp ### 5/5 — Quick, easy, and reliable *2026-06-09, version 2.10.0* Quick and easy if you can afford to not worry about the fees. Also very reliable. They also make it so that you don’t have to worry about the timing of the withdrawals initiated for the exchange. So completely worth it IMO. ### 5/5 — Such easy. Best rates. *2026-05-29, version 2.10.0* Easy to use. Signed up with pro and I got cash back and a better exchange rate. ### 4/5 — Good *2026-05-28, version 2.10.0* Yea so ChangeNOW is great for small exchanges but idk if it is trustable for large exchanges(+5000€ or more$) but for me its convenient for small transactions! ### 5/5 — First Time User!!! *2026-05-27, version 2.10.0* I used Change Now for the first time ever, and did an exchange. I was nervous as I made some errors with the amount sent to the appropriate deposit address. But to my surprise, Change Now took care of that I received my correct amount of crypto into wallet within lightening speed. I was very amazed because I live in one of the highly regulated US States and could only purchase BTC. Thank you Change Now for freeing me up🙏🏽👍🏾!!! ### 5/5 — Good choice! *2026-05-04, version 2.10.0* フェアだしポイントついて良いと思いますよ。 ### 5/5 — lifesaver *2026-04-21, version 2.10.0* saved me when i was out of fee money, thank x you 🙏 ### 5/5 — Quick and Efficient 💯 *2026-04-05, version 2.10.0* ChangeNow has always been very reliable and fast exchanging crypto currency. ### 5/5 — Good *2026-03-29, version 2.10.0* So quick and easy ### 5/5 — Swift and Perfect *2026-03-23, version 2.10.0* Fast and reliable. I love it and happy doing business with ChangeNow. ### 5/5 — M *2026-03-22, version 2.10.0* Would recommend using them simple n easy to use ### 5/5 — 10/10 Best Exchange *2026-02-20, version 2.10.0* Amazing! ### 5/5 — Sorprendido *2026-02-07, version 2.9.10* Hice Swap de Trust Walle a Brave Wallet sin muchas espectativas pero en realidad me sorprendió ### 5/5 — M *2025-12-07, version 2.9.9* Would recommend using them simple n easy to use ### 5/5 — 素晴らしい *2025-11-23, version 2.9.8* 暗号通貨の異なるチェーン間の交換がとてもスムーズです。まず少ない金額をテストして使ってみました。 問題なく変換されウォレットに着金しましたので、それから替えたい金額を変更しました。ワンショットで変換出来るのが素晴らしいです。 ### 5/5 — Awesome *2025-11-21, version 2.9.8* Fast and perfect for any digital assets, Perfect ## Most critical reviews (10 lowest-rated) ### 1/5 — VoiceOver Accessibility Issues *2026-07-24, version 2.10.0* All button elements need to be labeled so that the screenreader can access and navigate them. ### 1/5 — Trusted *2026-01-30, version 2.9.10* So trusted ### 1/5 — fake *2025-11-25, version 2.9.8* je n’ai pas reçue mes bitcoins. ### 1/5 — Scammers *2025-10-12, version 2.9.6* Almost no support, if you want to lose your money ! Use this trash !!! Be careful !! ### 1/5 — Never receive XMR after exchange *2025-09-15, version 2.9.6* I have converted btc to XMR twice now and the first time it took 4 hours. Unfortunately the 2nd time was bad I did the exchange 30 hours ago and I still don’t receive the XMR even though the scan/search says it was completed… all tech support does it send me useless articles ### 1/5 — Pft. Bamboozled. *2025-06-13, version 2.9.3* Supposed to be no-KYC but they force it. No more private than a CEX, except more difficult to use and worse exchange rates. Deleted. ### 1/5 — polygon swap *2025-06-04, version 2.9.3* Received polygon to my wallet then funds instantly swapped to another adress my wallet is safe after verification never use them again support told me they cant do anything ### 1/5 — You guys charge way to much *2025-04-08, version 2.9.1* Your charge is to much ### 1/5 — 👎 *2025-01-29, version 2.8.2* They say 2-15 minutes, but it takes HOURS, they also do not honour the quote at the beginning of the transaction!! I received less than what they said. DO NOT USE THIS SERVICE. ### 1/5 — Scammers *2025-01-19, version 2.8.2* The support service is unresponsive, the conversion fails, and the money remains unpaid. ## Most praised reviews (10 highest-rated) ### 5/5 — Как отель: *2026-09-01, version 2.11.2* ***** ### 5/5 — My Favorite Swap Exchange *2026-08-29, version 2.11.2* Easy to use. Gives cash back. Always best rates when compared to other sites. Signed up with pro and I got cash back. ### 5/5 — ZEC to USDC *2026-08-28, version 2.11.2* Perfect ### 5/5 — EASY *2026-08-18, version 2.11.0* First time using this service and it was super easy to use, very user friendly. ### 5/5 — Bridge BTC-EVM *2026-08-14, version 2.10.0* Molt bon bridge eficient i fàcil d’usar molt recomanable ### 5/5 — Crypto swap *2026-08-05, version 2.10.0* Excellent service and very fast ### 5/5 — Gg *2026-07-24, version 2.10.0* Good ### 5/5 — Change Now *2026-07-14, version 2.10.0* Best. Number 1 in crypto exchange by far. Awesome 🤩 ### 5/5 — Such easy. Best rates. *2026-07-13, version 2.10.0* Easy to use. Always gives me the best rates when I compare them to other swap sites. Signed up with pro and I got cash back. ### 5/5 — Exchange fast *2026-07-03, version 2.10.0* Great exchange, --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*