# Chapter: Medicare OTC Store — Use Your OTC Allowance

> Medicare OTC allowance management and shopping app. (iPhone/iPad app by Chapter Technologies, LLC.)

- Source: https://appshunter.io/ios/app/chapter-medicare-otc-store/id6447076886 (this page in markdown: same URL + `.md`)
- Developer: [Chapter Technologies, LLC](https://appshunter.io/developer/1680236084)
- Category: Lifestyle
- Price: Free
- Rating: 4.70/5 from 2,078 App Store ratings · 84 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 61 MB
- Languages: American English
- Released: 2023-05-02
- Data updated: 2026-08-30
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/chapter-medicare-otc-store/id6447076886/reviews.md

## What is Chapter?

You’ve earned these benefits. Use your Medicare plan to get $0 grocery and health & wellness items, delivered to your door.

Most Medicare Advantage plans come with OTC credits. Monthly money to spend on health items like vitamins, toothpaste, groceries, and more. Chapter makes it easy to claim and use those credits.

Don't leave money on the table. Chapter's OTC Store is the easiest way to get wellness items covered by your Medicare plan, at no cost to you.

What can I get?
- Pain relief
- Personal care (toothpaste, shampoo, lotion)
- Vitamins & supplements
- Cold & flu care
- Groceries
- And more, delivered to your door

Who is this for?
Anyone with a Medicare plan can use Chapter to make the most out of their plan and find ways to save money.

How it works:
- Enter your Medicare plan
- Shop eligible items
- Confirm your shipping info
- Get $0 items delivered

Why Chapter?
- 87% of plans offer OTC credits—don’t leave them unused
- Easy-to-use app, no calls or confusion
- Trusted by tens of thousands of Medicare members

Is it really free?
Yes. No extra fees, no catch.

What are OTC credits?
OTC credits are money your Medicare plan gives you to purchase wellness items like vitamins, sunscreen, and toothpaste.

Do I have credits?
87% of Medicare Advantage plans come with OTC credits. The Chapter App will tell you if you have the benefit, and how much, once you enter your plan information.

## Key features

- Use Medicare OTC allowance
- Shop health & wellness items
- Order groceries
- Free delivery
- Easy plan integration
- Claim unused credits

## What do users think of Chapter?

Overall sentiment: positive

**Pros**

- 👍 Easy ordering
- 👍 Ordering is very easy, site is easy to navigate
- 👍 Very user friendly, even for seniors
- 👍 Convenient, no need to leave home
- 👍 Helpful app, makes managing benefits easy
- 👍 Straightforward and simple to use

**Cons**

- 😞 Frustrated with product selection and quality
- 🐛 App is not working correctly, order processing issues
- 🐛 App is blank when attempting to open

**Commonly reported bugs**

- App freezing and crashing issues
- Compatibility problems with older devices

**Most requested features**

- Add search option to find specific products
- Expand product selection, especially for skin care
- Integrate with more insurance providers like BCBS

## Recent user reviews (10 of 84)

All indexed reviews: https://appshunter.io/ios/app/chapter-medicare-otc-store/id6447076886/reviews.md

### 2/5 — Not able to use all of my balance because you’re sold out of everything that I need

*2026-08-13, version 2.28.0*

Makes me a little unhappy, sorry

### 1/5 — Frustrated

*2026-07-31, version 2.28.0*

That was one of the worst online shopping experiences. I can’t even remember. You have to be within just a couple dollars of the total and there’s nothing for those couple of dollars. It won’t let you check out if you’re too far under it won’t let you check out if you’re two cents over and most of the products that I clicked on that said they were available when I got them in the shopping cart and tried to check out it told me I had to remove them because they were now unavailable and I spent a ridiculous amount of time trying to get this order figured out.

### 5/5 — Handy

*2026-07-29, version 2.28.0*

Keeps me on track

### 5/5 — OTC

*2026-06-29, version 2.26.0*

I like the web site better than the Health springs site. 
Wish you would get more  surgical dressings.

### 5/5 — Like the app

*2026-04-01, version 2.24.0*

Love how you can order online

### 5/5 — Get app!

*2026-03-19, version 2.22.1*

Easy to search for what you want. Plus if you only have so much left to spend they have links for close to that $ amount or less.

### 4/5 — Helps a lot grateful to have thank you

*2026-02-25, version 2.22.1*

❤️

### 1/5 — Humana covers all things

*2026-02-18, version 2.21.0*

Hair combs

### 5/5 — Shopping

*2026-01-17, version 2.13.1*

Easy to shop!

### 5/5 — Not happy

*2026-01-13, version 2.12.0*

Disappointed in the limits of products

## Frequently asked questions about Chapter

### What does the Chapter: Medicare OTC Store app do?

This app allows Medicare beneficiaries to easily use their Over-The-Counter (OTC) allowance provided by their Medicare plan. You can shop for a variety of health and wellness items, including groceries, and have them delivered to your door at no additional cost.

### What kind of items can I get with my Medicare OTC allowance through the app?

You can purchase a wide range of eligible items such as pain relief products, personal care items like toothpaste and shampoo, vitamins and supplements, cold and flu remedies, and even groceries. The app makes it simple to see what items are covered by your specific plan.

### Is the Chapter: Medicare OTC Store app free to use?

Yes, the app is completely free to use. There are no extra fees or hidden charges. The app's purpose is to help you utilize the benefits you've already earned through your Medicare plan without any additional cost to you.

### How do I know if I have OTC credits and how much?

Approximately 87% of Medicare Advantage plans offer OTC credits. Once you enter your Medicare plan information into the Chapter app, it will automatically tell you if you have this benefit and the exact amount of credits available to you.

### Who is the target audience for this app?

The app is designed for anyone who has a Medicare plan, particularly those with Medicare Advantage plans that include an OTC allowance. It's for individuals who want a simple and convenient way to access and use these benefits to save money on health and everyday essentials.

## Version history (last 5 releases)

### 2.28.0 — 2026-07-28

App improvements and bug fixes

### 2.27.0 — 2026-07-07

App improvements and bug fixes

### 2.26.0 — 2026-05-29

App improvements and bug fixes

### 2.25.1 — 2026-05-05

App improvements and Bug Fixes

### 2.25.0 — 2026-04-16

App improvements and bug fixes

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
