# ChargePoint Installer — For certified technicians

> Tool for certified technicians to install and service EV charging stations. (iPhone/iPad app by ChargePoint, Inc..)

- Source: https://appshunter.io/ios/app/chargepoint-installer/id1613254700 (this page in markdown: same URL + `.md`)
- Developer: [ChargePoint, Inc.](https://appshunter.io/developer/356866746)
- Category: Business
- Price: Free
- Rating: 1.90/5 from 23 App Store ratings · 38 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 71 MB
- Languages: American English
- Released: 2023-11-08
- Data updated: 2026-08-20
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/chargepoint-installer/id1613254700/reviews.md

## What is ChargePoint Installer?

The ChargePoint Installer App enables certified electricians to complete the installation, setup, and service for homeowners and commercial station owners. The Installer App is supported on the ChargePoint® Home Flex (CPH50), CPF50, CP6000 AC, Express 280, and Express Plus DC EVSE charging stations.

## Key features

- EV station installation
- Setup and service
- Home and commercial support
- Supports multiple charging models
- Certified technician tool

## Recent user reviews (10 of 38)

All indexed reviews: https://appshunter.io/ios/app/chargepoint-installer/id1613254700/reviews.md

### 1/5 — Never has worked

*2026-07-31*

I’m an electrician and I’ve installed a dozen of these chargers over the last 5 years and the installer app has never once worked. I’ve always had to complete the setup with the homeowner’s phone and app.

### 1/5 — Update broke the app

*2026-07-28*

Never had any problems until the latest update. Now it just hangs up rather than cueing me to provide customer info. If I disconnect, it goes back to blinking white. Used the customer app to register and it had the proper breaker setting already. Just wouldn’t finish properly. Also tried on my Android phone. Same story.

### 1/5 — Awful experience

*2026-07-15*

I hate this developer

### 1/5 — App is irrelevant.

*2026-07-06*

App does not work to set up charger, despite there being 2 notices in the box that you need it. There is one notice in the box stating that you need the user app to set up the charger. Thank you to other reviewers for addressing this.

### 1/5 — Not needed, doesn’t work anyway

*2025-12-10*

The ChargePoint Installer app says it requires a licensed electrician to use the app and activate the charger. When my electrician arrived, he said the app doesn’t work, and is not needed. He showed me how to use the owner’s ChargePoint app to activate the charger, ser the amperage, and connect to WiFi.

I had replaced a defective charger (the WiFi stopped working after a couple of months), and the installation instructions said to use the ChargePoint Service Pro app for activation. This Installer app was the only other ChargePoint app available. ChargePoint needs to clean up their act and keep their apps and instructions in synch.

### 1/5 — Frustration not needed

*2025-11-29*

I am not sure whether the Chargepoint Installer iOS application was the problem or the backend processing.  There was a long delay getting my new ChargePoint Home Flex charger operational. The licensed electrician and I did call the ChargePoint technical support for assistant getting our amperage set to my investment in power wire and 60 amp breaker.  After two attempts the ChargePoint technical support person was able to change the amperage to 48 after we had specified during the initial value in to Installer app. An additional 45 minutes was not needed if the iOS app and backend services were working correctly.  I trust there is a very strong, secure connection to my ChargePoint Home Flex charger. The good news the Home Flex is fully functional.

### 1/5 — Crashes instantly, is now useless

*2025-07-10*

I downloaded this app as a last resort option to try and reset what now appears to be a home flex unit with dead wifi/bluetooth. Anyway the app let me make an account but as soon as I finished making the account, the app crashed and now crashes within 3 seconds of opening it.

### 1/5 — Die App funktioniert gar nicht mehr…

*2025-07-07*

Aber was will man von ChargePoint auch erwarten. Das ist die Firma mit dem schlechtesten Support, mit dem ich in mehr als 20 Berufsjahren zu tun hatte. Unterirdisch…

### 1/5 — Charge Point

*2025-01-30*

If I could give this less than one star I would. Dealing with this company has been extremely disappointing. Their company runs as well as this poor app.

### 1/5 — Déception

*2024-10-06*

Bug bug et rebug pas capable de configurer mon borne comme le vendeur m’avait dit 
C’est crissement pas pug and play

## Frequently asked questions about ChargePoint Installer

### What does the ChargePoint Installer App do?

The ChargePoint Installer App is designed for certified technicians to facilitate the installation, setup, and ongoing service of ChargePoint electric vehicle charging stations. It streamlines the process for both home and commercial installations.

### What types of charging stations does the app support?

The app supports several ChargePoint models, including the Home Flex (CPH50), CPF50, CP6000 AC, Express 280, and Express Plus DC EVSE charging stations. This ensures compatibility with a wide range of installation needs.

### Is this app free to use?

Based on the provided information, the app is free to download and use, but it does contain advertisements. There are no in-app purchases mentioned.

### Who is the target audience for this app?

This application is specifically intended for certified electricians and technicians who are authorized to install and service ChargePoint EV charging equipment. It is not designed for end-users or homeowners.

### Can I use this app for any EV charger installation?

No, this app is specifically designed for installing and servicing ChargePoint brand electric vehicle charging stations. It supports a defined list of ChargePoint AC and DC fast charging models.

## Version history (last 5 releases)

### 5.1.0 — 2026-07-31

Thank you for using the ChargePoint Installer app. We've fixed some bugs to make configuring ChargePoint stations even easier.

### 5.0.2 — 2026-06-17

Thank you for using the ChargePoint Installer app. We've fixed some bugs to make configuring ChargePoint stations even easier.

### 5.0.1 — 2026-06-09

Version 5.0.1 — major update

  New Features:
  - Refreshed UI: modernized station configuration design
  - Service Menu Edit: edit station settings directly from the Service Menu

  Bug Fixes:
  - Fixed app crashes on Android
  - Fixed station network check status
  - Fixed "Complete Configuration" button
  - Fixed installation failure on SIM-deactivated stations
  - Stability improvements

### 5.0.0 — 2026-06-02

Version 5.0.0 is a major feature release introducing a refreshed user
  interface and expanded station management capabilities.
  
  New Features
  • Refreshed UI — A modernized station configuration experience with an updated
     visual design for improved clarity and ease of use during installation 
     workflows.
  • Service Menu Edit — Installers can now edit station configuration settings
     directly from the Service Menu, in addition to the existing read capability.
  
  Bug Fixes & Improvements
  • Fixed app crashes on Android devices
  • Fixed station network check status
  • Fixed "Complete Configuration" button not enabling after all checks pass
  • Fixed installation failure on certain stations when cellular SIM cards are
     deactivated
  • General stability and reliability improvements

### 4.4.4 — 2026-05-15

Thank you for using the ChargePoint Installer app. We've fixed some bugs to make configuring ChargePoint stations even easier.

## Apps similar to ChargePoint Installer

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Tesla One](https://appshunter.io/ios/app/tesla-one/id1625770308) | 3.0 (294) | Free | Business |
| [EVGATEWAY](https://appshunter.io/ios/app/evgateway/id1202982043) | 4.1 (794) | Free | Business |

## More apps by ChargePoint, Inc.

- [ChargePoint®](https://appshunter.io/ios/app/chargepoint/id356866743)

All apps by ChargePoint, Inc.: https://appshunter.io/developer/356866746

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*