# ChargeSmart EV (CSEV) — user reviews > 48 indexed App Store user reviews of ChargeSmart EV (CSEV) by ChargeSmart EV, rated 4.30/5 from 180 ratings. - Source: https://appshunter.io/ios/app/chargesmart-ev-csev/id6471994890/reviews - App overview in markdown: https://appshunter.io/ios/app/chargesmart-ev-csev/id6471994890.md - Rating breakdown: 5★ 128 · 4★ 21 · 3★ 5 · 2★ 3 · 1★ 23 ## What do users think of ChargeSmart EV (CSEV)? Overall sentiment: mixed **Pros** - 🚀 Fast charging - 👍 Easy to use - 👍 Works well - 👍 Convenient location - 👍 Reliable charging - 👍 Quick and easy - 👍 Seamless connection - 👍 Great services - 👍 Brand new chargers - 👍 Good app experience **Cons** - 👎 Forced login/registration - 👎 Inconvenient process - 👎 Slow chargers - 👎 Expensive charging - 👎 Difficult to operate - 👎 Not user-friendly - 👎 Charges not working fully - 👎 Charges at half speed - 👎 High idle fees - 👎 Pricey for level 1 charging - 👎 Less power than advertised - 👎 Costly for fast charge **Commonly reported bugs** - Login/sign-up issues - QR scanner inconsistent - Chargers have issues charging fully - Charger did not work but still charged user - Station numbers not displayed **Most requested features** - Allow credit card tap to charge - Make registration optional - Add Level 3 charging option - Make ending a charge session easier - Add QR codes and Station ID labels - Provide RF ID cards for easier swiping ## Newest reviews (11 of 48) ### 4/5 — Reliable charging *2025-06-08* All easy to use. I wish there were level 3 charging option ### 3/5 — Number stations! *2025-06-08, version 4.0.2* The stations are not numbered. Use the single down the end. ### 4/5 — PK *2025-05-31, version 4.0.2* Works flawlessly, heavy cord, expensive. Tesla wins. ### 2/5 — Terrible customer service *2025-05-17, version 4.0.2* Charges at half of speed advertised ### 3/5 — How do you turn this thing off? *2025-05-08* It took far longer than it should have to find the way to properly end the charge many clicks and details involved. Developers should make ending a session much much easier. Thank you. ### 5/5 — Great *2025-04-05* Works wonderful easy to use and accepts Apple Pay ### 5/5 — 1st time charging *2025-04-05* Very easy and intuitive ### 5/5 — Convenient *2025-02-07* Chargers work well at hotel where vehicle can be left parked for a while. However, they need QR codes and Station ID labels applied. I needed to contact tech support to initiate a charge session. Suggest checking the Homewood Suites nearby for labeling also. ### 5/5 — Not bad charger *2025-02-04* This work great I’m in a pinch. I was able to use it and I’m very grateful that you were available when I needed to have my car charged up. So thank you so much. It wasn’t too difficult which I like they let you know exactly what you’re gonna be charged they take $30 which isn’t great but they make sure they have enough that you can you know the hold isn’t that bad I’ve seen them be up to 50 or $60 which is ****. So it’s not that bad for a charge anyway. You can get an RF ID card if you need to in order to you know make it easier to swipe on the station which is really a nice feature as well. They’re very updated and monitored stations. I used the one over at Fairfield Inn in Binghamton, New York and I was very happy about it. So you just scan a codeand it takes you directly to the app or if you have the app it will take you right to there too, and make it easier to pay just plug-in go ### 5/5 — Great hotel charger *2025-01-19, version 4.0.2* Easy to set up and plenty of chargers ### 5/5 — Great services *2025-01-16, version 4.0.2* Great services ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible *2026-07-07, version 6.1.1* Expensive and customer service is horrible won’t work half the time keeps failing ### 1/5 — It’s broken *2026-06-16, version 6.1.1* All of them in Binghamton area are broken look into it says forbidden when I try to charge ### 1/5 — How is this so bad *2026-05-09, version 6.1.1* It had one job, and it failed. How can software be this bad in the age of AI?? ### 1/5 — Greedy *2026-04-23, version 6.0.2* Rate is literally double compared to Tesla Superchargers. The barcode scanner functionality doesn’t work. And you get not 1, not 2, not 3, not 4, but 5, FIVE messages every time—3 text messages and 2 emails. ### 1/5 — 👎 App & Login Required *2025-12-28, version 4.1.2* Registration must be optional. Another app with forced login is another account to be hacked. Try doing all the process in freezing temperatures and see of you like it. ### 1/5 — Chargers great, apps not *2025-09-19* Just make it so we can tap a credit card and charge. Signing up, signing in, scanning the qr. never works right and the whole process is inconvenient. It should be as simple as tap a credit card and charge. Not one person will agree that downloading and signing up for another app isnt a hassle. ### 1/5 — Slow charger and idle fees *2025-07-27* These are slow chargers located at a hotel. If I’m charging overnight I’m expected to unplug my car and move it in the early hours of the morning or be charged $3 / hour in an empty parking lot where I’m the only person using the charger. ### 1/5 — Very difficult to operate. Took me 10 minutes *2025-04-02, version 4.0.2* Outlet number not shown on device ### 1/5 — Absolutely awful *2025-03-29* I hate having to download an app to use a charger at a hotel. I really hate it when ALL of the 8 chargers have issues charging you car fully and you can’t get the company to help at all! Totally useless! ### 1/5 — Always a hassle *2024-12-27, version 4.0.2* I’ve used tons of chargers as I travel a lot. This is the most buggy and difficult of all charger brands out there. ## Most praised reviews (10 highest-rated) ### 5/5 — @Hampton Inn *2025-07-27, version 4.1.1* Thanks for providing the Chargers my only complaint is people who don’t have Phevs or Evs are parking on the spot unpunished then you can hear then in the morning breakfast about how they are saving USA of electric cars customers. For sure not the Hotel fault ### 5/5 — Quick and Easy *2025-07-18* Easy to do ### 5/5 — Fast and easy *2025-06-14, version 4.0.2* Very fast and easy ### 5/5 — No complaints *2025-06-03* Charger system worked as promised. Taking advantage of the free chargers at car dealerships 😎 ### 5/5 — New EV owner review. *2025-05-26, version 4.0.2* Fast charge! Clean, safe area. Easy access from the road! ### 5/5 — Great location / fast charge *2025-05-26* Love this charging station ### 5/5 — Absolutely rocks *2025-05-22* Easy to use, multiple stations, love the app and company. Good luck pulling the next downtown’s……😉 ### 5/5 — Brand new *2025-05-21* Chargers are brand new and works great The dealer is also very helpful ### 5/5 — great spot *2025-05-02, version 4.0.2* great charging station ### 5/5 — CS EV *2025-04-13, version 4.0.2* This looks to be a brand new station, charging is expensive here but nice surroundings.. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*