# CHARGESPOT 自助租借移動電源 — user reviews

> 322 indexed App Store user reviews of CHARGESPOT 自助租借移動電源 by INFORICH ASIA HONG KONG LIMITED, rated 4.60/5 from 486 ratings.

- Source: https://appshunter.io/ios/app/chargespot/id1272481966/reviews
- App overview in markdown: https://appshunter.io/ios/app/chargespot/id1272481966.md
- Rating breakdown: 5★ 426 · 4★ 15 · 3★ 10 · 2★ 4 · 1★ 31

## Newest reviews (16 of 322)

### 4/5 — Pratique

*2026-07-17, version 2.6.7*

Très utile. J‘ai utilisé à plusieures reprises au Japon et à Singapour. Ça a toujours fonctionné sans problèmes, et m‘a permis de charger mon iPhone 13 d’environ 20% à 80% en moins d‘une heure. L‘appli permet de trouver des endroits facilement et il semble toujours en avoir en proximité.

Ce qui est un peu nul c‘est qu‘il faut s’inscrire à nouveau dans chaque pays, et le processus n‘est pas toujours le même.

Mais, tout considèré, une solution vachement supérieure à un retour à l’hôtel ou devoir apporter sa propre pile pendant toute la journée.

### 3/5 — Lots of stations but slow charging

*2026-06-14, version 2.6.4*

Convenient locations but charging kit too slow. 12W only. Too slow for today’s devices.

### 2/5 — อัปเดตจุดชาร์จ

*2026-05-31, version 2.6.3*

จุดชาร์จที่เซเว่นบางแสนใช้ไม่ได้ ขึ้นว่าได้แล้วแต่แบตไม่ออกมาสักพักก็หยุดไปเอง งงไปหมด ติดต่อก็ยากโทรไม่ติดเลย

### 2/5 — 建議行充要定期換新或

*2026-05-15, version 2.6.2*

這次租了行充，以往遇到問題客服都很積極處理，結果這次租到一個完全充不了電的⋯可能是電源線接觸不良，反應之後客服也完全沒有要處理跟回覆的意思，等了好幾天完全沒有處理跟任何回覆，讓人白花錢⋯

### 1/5 — ความห่วย

*2026-05-11, version 2.6.2*

กว่าจะได้ยืมแบตคงหมดก่อนเป็นการยืมพาวเวอร์แบงค์์ที่เหนื่อยใจสุดๆ

### 4/5 — 機台太滿，沒地方還

*2026-05-11, version 2.6.2*

感覺不需要每個機台都放滿行動電源，造成沒有空位還回去，曾經為了找有空位的機台跑好遠，不但拖延我租借時長浪費租金也本末倒置一點也沒有甲地乙還的方便了（現在都會不太敢隨便借，怕又沒地方還了！）

### 1/5 — จะสแกนเช่า ขึ้นจอดำ

*2026-05-08, version 2.6.2*

กล้องเปิดไม่ขึ้น ทั้งปิดแอพเปิดใหม่ก็แล้ว สุดท้ายสแกนไม่ได้ แก้ด่วน

### 3/5 — Scam but Works OK

*2026-04-30*

The battery is a drip charger meaning an iPhone Pro Max and other newer iPhones will take about 5 hours to fully charge vs an hour to 80% with a fast battery charger. Do yourself a favor and buy a fast battery charger. This is just for emergencies which is good. But they charge by the hour(about $2/hour) so you’ll pay $10 to fully charge your phone which is ok, but you have to carry it around half the day or longer if you use your phone. 

3/5 stars for no fast charging and only 1 plug type per battery(1x usb C, 1x lighting, and 1x micro USB) so you can’t charge two devices at once unless you have an older iPhone and newer one . Again, you pay per hour, not charge, so fast charging or multiple  plugs for the same device type would be amazing.

### 1/5 — Type-Cケーブル差しても充電されない機器に当たった

*2026-04-29, version 2.6.1*

新幹線移動のため保険でモバイルバッテリーを借りました。1時間ほぼしてiPhoneの充電残量が少なくなってきたので充電しようとしたら反応せず。バッテリー側の残量もフル。iPhone側かな？と思いiPhoneを再起動。それでも認識せず、試しにiPadでも、やはり充電できず。故障と判断した。返却時にコンビニの店員に故障してることを伝えましたが、私たちは貸してるだけなので何もできませんと。まーその通りだなと思いましたが、次に借りる人が困るだろうなと。とはいえ、返却台に差さないと永久に返したことにならないしね、、、
この辺は定期的にチェックをしてほしいなと思いました。
ただ、普段は便利に使わせていただいています。それだけに、無駄な電池を持たされただけなので嫌な気持ちになりました。

### 1/5 — เพื่อ

*2026-04-26, version 2.6.1*

โทรไปแล้วไม่รับมีเบอร์ไว้ทำไม แล้วเติมเงินเข้าไปแล้วต้องให้ผูกกับบัญชีอีกแล้วจะให้เติมเงินเพื่อ

### 1/5 — garbage app

*2026-04-26, version 2.6.1*

when to the shop and scan the QR to rent but kept saying unavailable network

### 1/5 — 애플페이결제 문의

*2026-04-24, version 2.6.1*

애플페이로 결제4080엔이 결제되고 1시간7분사용하고 대여한 패밀리마트에 반납하였는데도 결제가 4080이 되었습니다 처음에 계정없이 이용해서 그런지 이용내역도 없네요 애플페이로 결제된 금액만 카드사에 확인됩니다

### 1/5 — Terrible first experience

*2026-04-23*

The worst power bank rentals I’ve ever come across. I got a battery that only charged me 3% and died. Then when I tried to return it, the battery failed to return and was stuck. I had to talk to customer service for 30 minutes and translate everything. 0 stars if it was an option. Spent more battery than it charged 💀

### 1/5 — 왜 계속 결제 되는건가요

*2026-04-20, version 2.6.1*

처음 다운받고 할 때 삼만원 가까이 빠져나가더니 돌려준다는거 믿고있었는데 안돌려주던데여.. 그리고 또 3900원 빠져나갔어요 아예안쓰는데 일본에서 딱한번썼는데 계산하면 만원쓴거같은데 제 돈 이만원 돌려주세요 빨리 환불 부탁드려요

### 3/5 — Batteries need relocation in convenience store.

*2026-04-20, version 2.6.1*

The batteries are being stored too high in some of the 7-11 convenience stores. They are ejecting from the storage box enough force to cause injury, while dropping the batteries from almost 1.6 meter high could cause damage to the battery which could lead to dispute over the accountability regarding the damage. Had I been standing a few steps nearer, the force would have been a direct hit on my face. 

Secondly, the refund process is not automatic, it requires the consumer to go through few steps before getting back the deposit, it confuses consumers from retrieving their deposit. 

The charging speed of the batteries are slow, is it intentional to stretch the renting time?

### 1/5 — ขข

*2026-04-06, version 2.6.0*

สมัครยาก เคพลัสก็ใช้ไม่ได้ งง

## Most critical reviews (10 lowest-rated)

### 1/5 — Terrible customer service

*2026-08-28*

Had an issue returning a device and it caused me to not be able to rent another leaving me stranded

### 1/5 — Power Bank flat

*2026-07-01, version 2.6.5*

Bad experience. The powerbank only able charge up to 33% on my iphone 14. Then power bank battery flat , not able charge further .

### 1/5 — charger inefficient

*2026-06-27, version 2.6.5*

could not fully charge phone from 40%, stopped working after it reached 70%

### 1/5 — SCAM SCAM SCAM!!!! DO NOT DOWNLOAD!!

*2026-06-25, version 2.6.5*

They will make u pay 50$ for deposit and then your money will nvr get back forever!!! Its been 2 months contacting through email and none replying!!! Paying up for the deposit so fast and instant but getting that money back?? FRAUD!!!

### 1/5 — Terrible payment options

*2026-06-07, version 2.6.4*

No Apple Pay, loosing card details all the time. For the area where payment fraud NOT an issue,they follow some stupid “best practices” to prevent “fraud issues”.

### 1/5 — Overcharged and no way to dispute in English

*2026-06-06, version 2.6.4*

I was overcharged and it is impossible to dispute the charge. No email address or help in English, even though the app is in English.

### 1/5 — Overcharged and no help

*2026-06-06, version 2.6.4*

Over charged my partner, ai chat tool doesn’t work. Claimed multiple hours used when it was less than one.

### 1/5 — I don’t found chargespout

*2026-06-06, version 2.6.4*

Minus

### 1/5 — รีวิว

*2026-05-22, version 2.6.3*

ยืม 1 ชั่วโมงกว่าๆ ปัดเป็น 2 ชม ก็ต้อง 40 บาท แต่ตัดเงิน 55 บาท

### 1/5 — Malfunctioning

*2026-05-16, version 2.6.2*

Full of chargers with malfunctioning cables that are unable to charge up phones. Returning it and repeat lending does not help as the same charger with the malfunctioning cables are given again. Better stop circulating the chargers which are actually malfunctioning which provide fake hopes to customers with dying batteries.

## Most praised reviews (10 highest-rated)

### 5/5 — Life saving

*2026-05-20, version 2.6.2*

Really convenient to use and you can find some almost everywhere. It saved my life a few times while being in Taiwan, Honk Kong and Japan

### 5/5 — วิธีถอนเงิน

*2026-05-14, version 2.6.2*

ถอนเงินได้ไหม

### 5/5 — Here and there!

*2026-04-30, version 2.6.2*

So convenient, you can find and return it almost 100% everywhere.

### 5/5 — 建議增加借電站評論與顯示剩餘電量

*2026-04-28, version 2.6.1*

其實可以讓使用者為借電站評論，留下借電站正確位置，店家其實都放在超不顯眼的位置。我從高鐵南港站B2的全家借了一顆，坐捷運到市政府站就沒電了😆一個小時不到，感謝此服務，但可以做的更好。

### 5/5 — 電池輕便不重量方便好用

*2026-03-30, version 2.5.8*

電池輕便不會很重， 三種孔線都有附， 是出外人習慣使用電子支付及智慧手機沒有帶行動電源的救命稻草。

### 5/5 — Charge spot very helpful

*2026-01-21, version 2.5.3*

I love charge spot , it help me too much🫶

### 5/5 — this is so convenient

*2025-11-27, version 2.4.9*

as an iphone user this saved me so many times during my trip in japan, you can find it everywhere and the charging is quite fast

### 5/5 — 很便利的發明

*2025-11-13, version 2.4.8*

在租賃你們的設備時，第一次遇到設備彈出來很大力，掉到地上，我是怕你們的設備會壞掉！
地點是在台大兒童醫院的杏林商場

### 5/5 — 很棒😊很方便呀👍

*2025-11-11, version 2.4.8*

超讚的啊！！！在家樂福裡的遊樂園要帶孩子耗在那一整天，結果手機沒電，剛好在愛樂園看到有就照步驟借了。
這實在是天降甘霖欸！！很好用啊！！我是用兩小時直接還，後來發現我家樓下全家便利商店也有👍
住中壢偏市區，點很多，不像其他人說的都找不到，中原夜市附近也很多，對市區的人來說真的很方便❤️

### 5/5 — Super convenient and everywhere

*2025-11-09, version 2.4.8*

Charge Spot just works - it’s all over HK and has a great map to show each location and how many batteries or return slots are available. Well done for an app that really works

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*
