# Charlie in Underworld! — user reviews > 147 indexed App Store user reviews of Charlie in Underworld! by Buff Studio Co.Ltd., rated 4.80/5 from 305 ratings. - Source: https://appshunter.io/ios/app/charlie-in-underworld/id1611718891/reviews - App overview in markdown: https://appshunter.io/ios/app/charlie-in-underworld/id1611718891.md - Rating breakdown: 5★ 276 · 4★ 19 · 3★ 4 · 2★ 2 · 1★ 4 ## What do users think of Charlie in Underworld!? Overall sentiment: positive **Pros** - 👍 Engaging story and characters - 💎 Impressive visuals and animations - 🎨 Unique art style - 🤝 Continuation of the Underworld Office universe **Cons** - 🎟️ Frustrating ticket/ad system - 🤔 Confusing character pronouns - 🐛 Occasional grammar/translation errors - 🕰️ Slow text speed **Commonly reported bugs** - Inability to close ads after watching - Inconsistent character references **Most requested features** - Option to select character pronouns - Ability to adjust text speed - Reduced reliance on ads/tickets ## Newest reviews (14 of 147) ### 4/5 — 😩 *2026-03-22, version 1.0.9* I HATE THE ADS ### 4/5 — !! *2025-12-02* Jogo muito bom única coisa negativa é que tem que ficar vendo Anúncios ou tem que pagar pelos tickets ### 4/5 — It was good👍 *2024-10-02, version 1.0.9* (This is my first review so it may be a little rough. I’ve made sure not to add any major spoilers just in case anyone who hasn’t played the game reads this) The prequel of this game, Underworld Office always had a special place in my heart. Although the story was straightforward, Eugene’s growth was nice to see and seeing the different endings and achievements and especially the illustrations and animations always kept me hooked. I don’t remember all the details since it’s been a long time but my only problem with it was the straightforward story and the lack depth it gave the other characters. But this sequel fixed those problems and went beyond my expectations in both characters and story. I love how Charlie interacts with the others, seeing how Eugene’s grown since then, seeing everyone’s backstory and more of what they’re really like. The story is especially long compared to the previous game. I’ve only finished one ending which had taken me a few hours (maybe 3+ hours?) only to be surprised that there were more. I really REALLY love how it’s gone more into what’s considered good and bad and how it affects the other ghosts. The mystery of how Charlie was a bright ghost despite how she was like in the previous game was nice hook. Charlie had grown on me lot, since the beginning I knew Charlie would be a fun protagonist but seeing her views and the way she handles things is such a nice contrast towards Eugene’s character. They’re a really good foil towards each other. The only problems I have is that there’s some grammatical errors that make it hard to read or flow nicely from sentence to sentence. Like how at some point Charlie spoke in third person and made no sense. Although it only happened once, it took a while for me to understand what she was trying to say. But it doesn’t happen too often and most of the time it’s just a missing word or bad punctuation. The other problem I had was the lack of screen-time the boss and River had despite them being really prominent characters near the end. I feel Eugene’s relationships with other ghosts were more tell than show. By that I mean I wish I could’ve seen him interact with River and Boss more for people that hadn’t played the previous game and it’s clear this is supposed to act as a stand-alone, then his relationship with them can lack impact and feel flat. Overall, It’s an entertaining game. The characters were fun. The illustrations were great and the few animations it had were nice👍👍 ### 5/5 — I loved it! *2024-10-01* Can i make references of your game in My RPG? ### 5/5 — BEST FREE VISUALNOVEL EVER🔥🔥🔥🔥 *2024-09-15* this is so si good i highly recommend it ### 5/5 — ㅠㅠㅠㅠ *2024-08-31, version 1.0.9* 그냥 ㅈㄴ 사랑해요ㅠㅠㅠㅠㅠㅠㅠㅠ ### 5/5 — we need a third instalment *2024-08-17* I really hope you haven’t stopped working on this project, the characters are unique, the colours, the themes, the creativity, overall hidden gem!!! If a third game comes out I will scream and cry and kick my feet in joy. ### 5/5 — Amazing game *2024-08-10* Thí game made me cry a lot. I love this game so much ### 5/5 — A really good game !! *2024-07-05, version 1.0.9* I really enjoyed playing this game tho the end kinda made me wanna cry cuz I’ll miss this game a lot ### 5/5 — . *2024-06-01* Jogo MUITO bom, tem “continuações” dele, são todas ótimas, recomendo dms ### 5/5 — Ótimo jogo,recomendo *2024-05-04* Adorei o jogo,mistérios com fofura,da uma agonia quando tem que fazer uma decisão mais é muito divertido,um jogo fofo e ótimo pra quem está no tédio,adorei esse e os outros❤️😔 ### 4/5 — А русский язык будет? *2024-04-30, version 1.0.9* Пока не добавят играть не буду, я неуч ### 5/5 — Comovente *2024-04-10* Tô chorando com a história do hayden aqui ### 5/5 — Llore 😔😨 *2024-03-23* Muy bueno ## Most critical reviews (10 lowest-rated) ### 1/5 — cool *2026-03-30, version 1.0.9* Why is it written that there is a Russian language, but it is not, but they added Ukrainian, very cool guys, well done ### 1/5 — Started getting weird *2025-09-19* Wanted to love this because I genuinely loved the other one but it’s clear that they are playing into the gender ideology, which is confusing for readers who are not nuanced. It doesn’t allow the story to flow because it leaves the reader confused about the characters identity rather than focusing on the actual story line. Big miss for me. Especially younger audiences who aren’t aware of “pronouns”. Also it’s not proper English to refer to someone as a they or them. Very disappointing and unnecessary. At least give the reader the option to pick the pronouns so they don’t feel forced into this ideology. Readers can clearly see that the visual of the character is masculine so to then call them a her makes readers confused. ### 1/5 — no language from game description *2024-07-07, version 1.0.9* Where is the Russian language? The game conditions say that it is available, but it is not. ### 1/5 — no clue why this has good rating—likely fake reviews? *2022-11-14, version 1.0.5* I have a great deal of patience, but this boring, glitchy story app is awful. Fake reviews must be a huge business. ### 1/5 — Too scary *2022-08-04* Aaaaaaaaaahhh ### 2/5 — Takes too long to get going *2023-02-18, version 1.0.5* The chats are long, half-witty and have multiple grammar errors. The "game" takes too long to get started for any meaningful interaction. Uses shock to make the story seem scary at first, but the following chapter is just explanation. Disappointed. ### 2/5 — Don’t pay to remove ads *2022-07-29* Great story fun to Play through I paid to remove ads under the assumption that it would be all ads but you still have to watch to get tickets which makes it incredibly annoying and feels like I’ve been scammed ### 3/5 — Don’t know how to change speed of text *2025-06-01* Great story I really like it. I haven’t finished yet but so far I’d like to share some issues I’ve run into. The ticket thing is annoying but the game is free so honestly I can’t really be complaining. My main issues are with Charlie and their gender. Are they a boy, girl? I assumed Charlie was a boy because they look like a boy but in Joan’s chapter thing I noticed Charlie being referred to as a girl. Idk, it’s very confusing, as Charlie very much seems more like a male character to me ig… Other thing is that I don’t know how to change the text speed. It just goes on its own and I can read most of it fine. Sometimes the pause button doesn’t work right away and messages keep being sent. Overall, I really like this game, I just think there’s a few things that could be fixed to make it really great! ### 3/5 — It’s ok *2024-10-30* I played the first game and absolutely loved it. The characters, the plot, the artwork is amazing in the first game. It made me extremely emotional and I loved it so much however this game didn’t really live up to what I expected considering how the first was. I do like the character designs and art still but I feel like the plot is lacking. I feel like this game was very repetitive and easy to predict what was going to happen. The ghosts went crazy and your character had to help and figure stuff out is basically what it was. I still do like this game and it was fun to play but it was kind of frustrating especially because the same thing was happening over and over. Also Charlie’s characters pronouns were kind of confusing. In the first game it referred to Charlie as a girl she/her but in this one all of a sudden it was they/them which was sort of confusing and I didn’t understand if they were specifically talking about Charlie or multiple characters when it referred to Charlie as that especially because it previously had Charlie referred to as her. Additionally, the way Eugene and river acted seemed out of character considering their actions in the first game. I understand that river was upset a lot in this game but it was strange the way it was presented considering that’s not how she’s characterized and Eugene is such a crybaby in this game and usually he just cry’s and asks what they should do which is weird considering how the last game was Eugene discovering himself and beginning to make his own desicions and like/trust himself so having him act like a crybaby who can’t make choices was strange. Overall I did like the game but these minor things bothered me😭 ### 3/5 — Charlie’s pronouns? *2024-04-24* Love the storyline and the characters but Charlie’s pronouns are confusing? It starts out by using they/them to refer to Charlie but then uses she/her? If the case was simply that it’s interchangeable, she/they pronouns, then the other characters would use both consistently, but they don’t. It makes no sense and is slightly annoying, I loved the nonbinary representation that is there at the start of the game/story but then giving Charlie feminine pronouns and calling them a girl just ruined that. ## Most praised reviews (10 highest-rated) ### 5/5 — Amazing game *2026-08-01* I played underworld office a while back, and I recently downloaded this. It’s a great game to play! ### 5/5 — MEU MENINO CRESCEU 😭😭😭 *2026-07-25* Esse jogo é incrível, de verdade, ele é a continuação direta de “underwold office” no qual Eugene era apenas uma criança ajudando os outros, eu fiz o final bom (que é o canônico que leva direto pra esse jogo), agora falando deste jogo, charlie é uma personagem complexa que já havia aparecido antes no underwold office, fiquei surpresa com a diferença dela de lá pra cá, sério mesmo, só continuem fazendo jogos tão bons que todos possam se lembrar e levar pro resto de suas vidas. ### 5/5 — Incredible game, buy the premium instead *2026-07-08* This game is one of my all time favorites, but not only do you have to watch ads or pay money just to progress through the story but there are also in game ads that pop up at REALLY bad times. It really kills the vibe because this story is super emotional and all. Also, the ads always freeze midway through for me so I have to close out the game and restart it without fail every single time. All in all, put down a few bucks to buy the premium edition because it’s really worth it, and you’ll have a way better experience that way. With the amount of time and energy I spent dealing with the ads, I could have worked at McDonalds and made double the cost of the paid version oml😭😭 ### 5/5 — 5/5! *2026-04-08* I’m in love with this game ❤️ I would’ve loved to see a part 3, maybe continuing Boss’s story anyone else’s 🥹 ### 5/5 — Loved it as much as the first! *2025-07-28* Played Underworld Office years ago, kept it in my head because it was so good, and now I find out that a sequel released??? Putting everything aside, this was SO GOOD. I love the deeper dives we got into the preestablished characters and I think the parts of the story that this explains definitely makes the story a lot more interesting! Though I’m not counting on one, another addition to the series would be interesting, even if it was only in the same universe! ### 5/5 — PERFEITO!! *2025-06-25* Ai gente, eu amei, é MUITOOO bom!!! Joguem eu recomendo!!! Só faltou ter uma mini série desse jogo, é perfeito! Um dos melhores ### 5/5 — depressão *2025-04-22* Esse jogo é um tipo de depressão em forma de visual novel, recomendo ### 5/5 — Great game but some rough translations *2025-04-18* Love the game, it truly does the first one justice, smooth transfer from the storylines but sometimes the conversations seem off, or weird. I believe that there are a few spelling mistakes, so going over that may be beneficial to the conversations. ### 5/5 — Maravilhoso *2024-12-25* Cara,perfeição,tirando o fato que tem que ficar vendo anúncios para comprar os tick,isso é significado de perfeição!!!!💕 ### 5/5 — Amazing game *2024-11-05* Im not even halfway through and im already crying with the story... It's perfect and really easy to get attached to the characters, especially if you played the first game! I remember getting completely addicted to the first one and doing all endings and choices and i can see it happening again haha The only problem is there's a little bug whenever an add shows up. I can skip it but i can't close the add after, even if i don't skip. I already paid to remove adds but still, i think it's worth looking for a way to fix this. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*