# Charm - AI Selfie Photo Editor — user reviews > 91 indexed App Store user reviews of Charm by SMART MEDIA INTERNET MARKETING LTD, rated 4.60/5 from 2,649 ratings. - Source: https://appshunter.io/ios/app/charm-ai-selfie-photo-editor/id1170801250/reviews - App overview in markdown: https://appshunter.io/ios/app/charm-ai-selfie-photo-editor/id1170801250.md - Rating breakdown: 5★ 2,201 · 4★ 200 · 3★ 99 · 2★ 48 · 1★ 101 ## What do users think of Charm? Overall sentiment: negative **Pros** - 👍 Charm - easy to use photo editing app - 💡 Advanced AI-powered photo enhancement - 🚀 Smooth and responsive interface - 👍 Variety of filters and editing tools **Cons** - 🐛 Subscription issues - paid features not unlocking - 🐛 Editing tools not working as expected - 🐛 Frequent crashes and performance issues - 💰 Expensive subscription model **Commonly reported bugs** - Editing tools turning photos black - Subscription not recognized after payment - Freezing and crashing on large photo albums **Most requested features** - More free editing features - Ability to remove watermarks - Better customer support and responsiveness ## Newest reviews (11 of 91) ### 3/5 — Issue with Annual Subscription Activation *2025-07-27, version 4.0.31* Yesterday, I purchased the annual subscription for Charm AI, but unfortunately, the premium features have not been unlocked in the app. I have verified that the payment was successfully processed, and I can see the active subscription in my account settings. I have also tried restarting the app and using the “Restore Purchase” option, but the issue persists. Could you please help me resolve this as soon as possible? ### 4/5 — Cheers *2024-06-02, version 4.0.14* Coll app, many useful features for free. Also you can preview premium adjustments in free version without paying and hoping that you will get what you need. Just minus one star for random lagging sometimes, even on IPhone 12 Pro ### 2/5 — Doesn’t work right *2024-04-11, version 4.0.7* Every time I try to erase or remove something I. The app, it just turns black. It didn’t do this when I purchased it but has been doing it for some time now. It’s extremely frustrating. ### 2/5 — Ok *2023-02-11, version 3.0.1* Although it helps with a couple of the favored qualities, the overall ability to use this app is frustrating. I am able to do some small things to enhance my photos, but the things I was most excited about had to be bought. Once again, the app works on some things, but I wish it did a bit more and didn’t require such a “pro feature”. ### 3/5 — Selfix subscription lost *2023-01-14, version 3.0.0* Guys, this app is great but I paid for Selfix and lost my premium access when you changed the app name. I contacted support and no one responded ### 3/5 — Thank you for the refund *2022-09-07* I was not expecting a full refund for the product subscription because it was a few days past the trial I really appreciate that because money is so tight right now thank you so much ❤️ ### 4/5 — What?! *2022-09-05, version 2.62.0* Ok so I was playing a game when an ad for Selfix came up and I was like: “wow this looks like the perfect editing app!” So I downloaded it. The main thing on the ad that would motivate people to download it wasn’t even free! And yes I know how marketing works but still! But besides that, everything is completely fine with the app. They do give you a lot of things for free so I gave it 4 stars. ### 1/5 — I can’t cancel *2022-08-10, version 2.59.0* I downloaded this app. I want to cancel before my 3 days is up and I get charged the $33. There is no option to let me cancel. It’s ridiculous. ### 4/5 — Selfix Review *2022-05-20, version 2.0.49* Selfix is easy, but I also don’t like it in some ways. Because it’s kinda like changing how you look, I also think that you shouldn’t have to get premium to be able to remove things, but it is an easy to use app and other than that I give it a thumbs up 👍🏻 ### 1/5 — VERY SLOW & FREEZES *2022-05-20, version 2.0.49* When trying to select a photo from a album with lots of photos, the interface freezes and either crashes or takes forever to catch up. I’ll be happy to change my review once this app can handle the weight of large albums and stops freezing. ### 1/5 — Free features are much more limited than other apps *2021-12-08, version 2.0.32* I was trying to remove the background and replace and save and I couldn’t even do that with the free version. I have several other apps that allow you to do this with the free version as it’s basic limited functionality and should be included… Even if there’s a watermark. Deleting. ## Most critical reviews (10 lowest-rated) ### 1/5 — Useless *2025-11-24, version 4.0.33* I downloaded it to change my hair color and I've never seen an app this useless in my life. Even simple filter apps are more useful than this. ### 1/5 — DO NOTT DOWNLOAD THIS APP *2025-09-15, version 4.0.33* I just downloaded the app to see what it’s like, and i did not want to pay for any subscription. They claimed that they have a free trial subscription for 1 week, and i clicked it and confirmed and they took money from me immediately. I was very confused, and the normal monthly subscription cost is much lower than the amount they took from me. I’m assuming they charged me for a whole year, which i did not agree to paying for. And they do not reply to emails when you try contacting them. Do not waste your time and money on this app. ### 1/5 — Can’t use the app *2025-07-28, version 4.0.31* I paid for the subscription (yearly) however it won’t unlock all the app features saying I need to subscribe. ### 1/5 — Not great *2024-04-12, version 4.0.7* I just wanted to try it and it offered a free trial but then it made me pay for a month. The app doesn’t have all the features you would expect and I just don’t like it. ### 1/5 — Scam *2023-12-02, version 3.1.0* #SOS PPL PLEASE DO NOT APP LOAD THE APP ! I app-loaded the app and deleted it since 2 months ago and they still taking money of my card !! I tried to contact them as I don’t even use the app … it’s not even on my phone !!! And I have no idea how they attended to take money out of my card … DO NOT USE THIS APP IT’s a scam ### 1/5 — Review *2023-06-06, version 3.0.8* Useless app. Very basic features and laggy ### 1/5 — Great features, awful experience *2023-05-06, version 3.0.6* Every time I want to use this I have to uninstall and reinstall as it won’t recognise I’ve paid my subscription, it just goes around in a circle trying to unlock the features and then telling me I’ve already subscribed. It won’t let me in. Used to love it and now it’s useless ### 1/5 — It’s crap! Pure crap! *2023-03-25, version 3.0.4* Horrible and 8 Gilligan’s / month. You must be out your mind. ### 1/5 — Fix it *2023-01-16, version 3.0.0* After accepting the changes and pressing "✔️" it kicks out of the application ### 1/5 — Bad business *2022-11-09, version 2.67.0* I didn’t kno ## Most praised reviews (10 highest-rated) ### 5/5 — fine *2025-02-24, version 4.0.27* perfect ### 5/5 — Charm - Your Personal AI Photo Assistant *2024-10-10* Transform your selfies into stunning works of art with Charm! Using advanced AI technology, Charm enhances your photos by smoothing skin, brightening eyes, and adding the perfect filters. Whether you're prepping for social media or just want to capture your best self, Charm makes editing effortless and fun. ### 5/5 — New *2024-01-29, version 4.0.3* I’m new to this . This my first time . I like it and will be spending a lot of time here in the future . ### 5/5 — Tammy…I’m working on my imaging *2022-07-07, version 2.55.0* I hope this app works better than the other one I have ### 5/5 — Super Supportive App Ever *2022-06-29, version 2.54.0* I used many other Apps but wanted to get one more better every time. Wow this one is number 1 App. Love this App and it’s functions. I would say everyone should try this amazing Application ### 5/5 — LOVE THIS APP *2022-06-14, version 2.52.0* Love how you can make it like you want it to be ### 5/5 — One of a kind *2022-02-05, version 2.0.33* Not many applications due as promised, however this is a exception for not only accomplishing and doing photos correctly it goes above and beyond. ### 5/5 — Love this app! *2022-01-18, version 2.0.33* Worth the $ ### 5/5 — ถ้ำทั้ม *2022-01-18, version 2.0.33* เพิ่งเริ่มใช้เดี๋ยวบอกอีกทีค่าาาา ### 5/5 — Influencer *2021-11-17, version 2.0.31* This app provides a variety of backgrounds. Love it. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*