# Charma: Face Yoga & Exercise — user reviews

> 16 indexed App Store user reviews of Charma by Mobile AI Limited, rated 4.60/5 from 556 ratings.

- Source: https://appshunter.io/ios/app/charma-face-yoga-and-exercise/id1588244566/reviews
- App overview in markdown: https://appshunter.io/ios/app/charma-face-yoga-and-exercise/id1588244566.md
- Rating breakdown: 5★ 449 · 4★ 57 · 3★ 16 · 2★ 9 · 1★ 25

## What do users think of Charma?

Overall sentiment: negative

**Pros**

- 👍 Easy to navigate interface
- 🎨 Pleasing color scheme
- 💡 Personalized exercise programs
- 🔍 Face analyzer feature helpful
- 📚 Educational content
- ✨ Effective face toning exercises

**Cons**

- 💰 Expensive subscription costs
- ⏱️ Short 3-day trial period
- 🚫 Difficult to cancel subscription
- 📵 No accessible customer support
- 🔒 Unclear free vs paid features
- 🔄 Repetitive exercise sessions
- 📉 Limited exercise variety
- ⚠️ Misleading free trial claims

**Commonly reported bugs**

- App crashes during exercise sessions
- Unexpected automatic year-long subscription charges
- Unauthorized charges without user consent
- Skin analysis feature not accessible
- Ads appearing despite free trial status

**Most requested features**

- Free version or freemium model
- Merchandise sales instead of subscriptions
- Extended trial period (7+ days)
- More diverse exercise class options
- Clear distinction between free and paid features

## Newest reviews (1 of 16)

### 1/5 — Do Not do the free trial

*2021-11-18*

Downloaded the app with a 3 day free trial, cancelled the same day and was charged $84.00. Glad a took photos the day I cancelled it. Have not received a refund. Will be contacting my credit card listing it as fraud.

## Most critical reviews (10 lowest-rated)

### 1/5 — No way to unsubscribe

*2022-12-31*

No way to reach anyone in customer support!

### 1/5 — APP BROKEN

*2022-06-13*

App closes out every time I try to do the exercise.

### 1/5 — Not worth it

*2022-04-25*

Not useful. Deleting my free trial

### 1/5 — Don’t download

*2022-02-16*

Can’t find the skin analysis portion? Was charged for a full year somehow but they obviously don’t expect you to use for more than a week- the sessions are very repetitive and lacks diversity in class choices.

### 1/5 — Refund

*2022-02-07*

I would love to have a refund,I did not ask for a year of subscription it just automatically gave it to me

### 1/5 — Do not download

*2022-01-30*

I downloaded because of the reviews that the free version was good. I didn’t subscribe to anything and they charged me $80. Do not download

### 1/5 — *

*2022-01-25*

Have to pay to use

### 1/5 — I want to cancel and don’t see any way!

*2022-01-13*

I just downloaded and want to cancel but there is no way to do it!!

### 1/5 — Cancellation

*2022-01-03*

It’s impossible to cancel this thing

**Developer response:** Hi anula9999,
We are sorry to hear that you are disappointed with our app. You can cancel subscription anytime as any other subscription according to instructions https://support.apple.com/en-us/HT202039

Best regards,
Dima from Charma

### 1/5 — I don’t like this

*2021-11-30*

I just got this app and I don’t like it because it’s NOT FREE it will not let me do my personal plan or do skin exercises with out a ad popping up to BUY the plan

**Developer response:** Hello Kins.bb,
we are sorry to hear that you are dissatisfied with our app. Our app has a free session for you to try before buying the personal plan. You can find it under the "Target courses" section named "Full Face Freshener 1".

Best regards,
Charma team

## Most praised reviews (5 highest-rated)

### 5/5 — Good app

*2022-03-31*

Great face exercise app, very educational!

### 5/5 — Nice face exercises!! Love it 😍

*2022-02-21*

This app has everything you need to tone your face! I like personalized program - the exercises are just right for me!
Face analyzer is super fan - now I know the areas on my face where I need to put my attention!

### 5/5 — Wow

*2022-02-04*

This is the best app I have ever use it’s free and helpful for all skins.😊

### 3/5 — Misleading

*2021-12-27*

Should state can’t use App unless you get subscription. No thanks!

**Developer response:** Hello biancanam,
Thank you for your review! We are sorry that you are disatisfied with our app. The app can be used without subscription - it has a free session named “Full Face Freshener 1” under “Target courses” section.

Best regards,
Dima from Charma

### 2/5 — Good App but costs $$ :-(

*2022-04-28*

Easy to maneuver around this app, color scheme is pleasing to the eye. Then found out it costs money and there is only a 3-day trial—not even 7! How can one see results in 3 days. Anyway, disappointed that it cost$. Should be free and sell merch.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*