# Charstar: AI Character Chat — user reviews

> 246 indexed App Store user reviews of Charstar by Charstar LLC, rated 4.38/5 from 2,928 ratings.

- Source: https://appshunter.io/ios/app/charstar-ai-character-chat/id6466580676/reviews
- App overview in markdown: https://appshunter.io/ios/app/charstar-ai-character-chat/id6466580676.md
- Rating breakdown: 5★ 2,088 · 4★ 382 · 3★ 173 · 2★ 63 · 1★ 222

## What do users think of Charstar?

Overall sentiment: neutral

**Pros**

- 🚀 Fast responses
- 🔓 No content filters
- 👍 Customizable characters
- 💡 Potential to be as good as Character AI

**Cons**

- 🐛 Repeated/broken responses
- ⏱️ Long wait times for free messages
- 💰 Expensive subscription
- 🔄 Inability to delete messages or characters

**Commonly reported bugs**

- Login/account issues (unable to log in, reactivate deleted accounts)
- Crashes when opening chats
- Inconsistent daily bonus stars

**Most requested features**

- Unlimited free messages
- Improved AI response quality
- Option to delete messages and characters
- Ability to use multiple tags for character searches

## Newest reviews (13 of 246)

### 2/5 — Nothing

*2025-10-05, version 1.0.2*

So I recently downloaded the Charstar app and I always says “Error: characters cannot be loaded” or something like that. I downloaded this so I can give it a try and it gives me a that error message every time. Please fix this I really would like to try this app out. Thanks!

### 2/5 — helpp

*2025-09-30, version 1.0.2*

why my charstar dont have a character? when i open the app, the system said that they cant load the character😭😭😭

### 2/5 — It broke.

*2025-09-20, version 1.0.2*

I used to use this app a while ago. It was pretty decent, the messages were slightly repetitive but you could fix it by regenerating.  I deleted the app for a little bit and I came back, but now the whole app is failing to load the characters. It’s just an empty screen with headers. It’s really annoying and I would be really happy if you guys could fix it.

### 2/5 — No verification codes sent

*2025-09-01, version 1.0.2*

I never received the verification code

### 2/5 — Schade

*2025-08-10, version 1.0.2*

Hi, ich benutze C.ai und Chai sehr gerne wegen des Designs und das sie kein Limit haben. Das Design bei Charstar hat mir sofort sehr gefallen! Aber irgendwie habe ich versucht einem bot zu schreiben und er antwortet immer mit „Charstar is temporarily offline. Subscribe via our phone app.“….hä..? Könnt ihr das bitte fixen Charstar? Hat mich echt sehr enttäuscht. :(

### 2/5 — Won’t work.

*2025-06-30, version 1.0.2*

Hello the app won’t work for me it’s telling me that it is temporarily offline and that I should subscribe via an IPhone app. Could I please be helped with this issue I want to use this app because I find it interesting.

### 1/5 — Do not recommend

*2025-05-27, version 1.0.2*

Was paying for a subscription and used more than daily. Somehow the app must’ve crashed and all chats were responding blanks. Emailed customer support to no answer. After a few months I ended up deleting the entire app. Still waiting for an answer from customer support. Ridiculous.

### 1/5 — УЖАСНО

*2025-05-17, version 1.0.2*

ВЫ НЕ ЛЮДИ УЖАСНОЕ ПРИЛОЖЕНИЕ БАН

### 1/5 — Disappointed

*2025-04-28, version 1.0.2*

I downloaded it and have been wanting to try it out all day and every time I do I’m told it’s offline

### 1/5 — Can’t log in

*2025-04-27, version 1.0.2*

I couldn’t log in, and when i wanted to use number it couldn’t let me in

### 1/5 — it was bad.

*2025-04-16, version 1.0.2*

it was horrible I couldn’t chat at all so it was a waste of my data but cool app ig

### 1/5 — Dead app

*2025-03-29, version 1.0.2*

The ai bots have been offline for about half a year.

### 3/5 — Offline

*2025-03-25, version 1.0.2*

App doesn't work. Currently offline.

## Most critical reviews (10 lowest-rated)

### 1/5 — Error

*2025-10-24, version 1.0.2*

So when I try to play it keeps on saying error and it’s getting on my nerves so I hope they can fix this because this has been happening to me for 12 days and I tried everything to make it work but it doesn’t want to work so please fix it

### 1/5 — Doesn’t Work

*2025-10-18, version 1.0.2*

Nothing works in the app…nothing

### 1/5 — This app doesn't work.

*2025-09-20, version 1.0.2*

Upon logging in, I get a message the app was unable to load any character, mind you I don't have any yet.  Then when I try to create one, it wont go past the 3 step character making because it keep failing when I try to upload a characters.  And that's as far as it goes.

### 1/5 — Can’t even use it or the website without “subscribing”!

*2025-09-12, version 1.0.2*

Don’t even know how good or bad it is, because any character I try to chat with says “Charstar is temporarily unavailable. Subscribe in the iPhone app” and has for a few days now.

Quite ridiculous they’re trying to have you subscribe just to chat-I doubt the message will ever change, and this seems like a cash grab when other AI chatbot services at least let you do a few messages for free…

### 1/5 — Dead app

*2025-08-19, version 1.0.2*

Don’t bother trying to download this app, it’s been offline since last year

### 1/5 — Nul

*2025-07-04, version 1.0.2*

Je peux mm pas parler avc les bots

### 1/5 — Not working

*2025-06-12, version 1.0.2*

Its offline please come back

### 1/5 — katastrophe!

*2025-06-11, version 1.0.2*

Wenn du mit irgendeinem bot redest kommt gleich irgendwas mit iphone oder so?!

### 1/5 — No stars bad rate💀

*2025-06-01, version 1.0.2*

So I can’t get stars any more and I hope you take way that limit too.

### 1/5 — Emochi

*2025-05-29, version 1.0.2*

Desde hace mucho dejé esta app y estaba buscando otras opciones, en eso encontré Emochi que es mil veces mejor y escuchan a la gente en su página de discord

## Most praised reviews (10 highest-rated)

### 5/5 — Just take it off the App Store

*2025-10-10, version 1.0.2*

If your not going to fix it please just take it off the App Store,it’s almost been a full year since it broke,yes I know there is like 1 dev but still,any other app on here apple normally takes off if it doesn’t work (5 starts so people see)

### 5/5 — Just use Janitor AI

*2025-08-12, version 1.0.2*

Use Janitor Ai. It’s better in every aspect of whatever this slop is.

### 5/5 — Banned

*2025-07-25, version 1.0.2*

When i enter the code it says im banned can you fix it

### 5/5 — What is the point?

*2025-07-18, version 1.0.2*

This is only five stars, so more of you people see it. I recently downloaded this app (like hours ago) and it keeps saying “Charstar is down please subscribe via our iphone app” When I’m already on the app. It doesn’t make any sense, so I can’t do anything on this app. It looked so promising. What a waste.

### 5/5 — Pls?

*2025-07-06, version 1.0.2*

Pls update again. I’d like if you did. I liked using this APP.

### 5/5 — Charstar

*2025-06-13, version 1.0.2*

Very good

### 5/5 — I miss you

*2025-03-31, version 1.0.2*

Come back please, don’t wanna have to permanently swap over to something new

### 5/5 — Please come back

*2025-03-06, version 1.0.2*

I have chats I was in the middle of

### 5/5 — It’s dead, never coming back.

*2025-02-25, version 1.0.2*

Although I used to be an extremely big fan of this platform, maybe even my favorite and I’ve tried a lot. Ever since it became ‘down’ it’s just been gone and after several months it’s going to be neigh impossible for it to get users again or generate revenue so I don’t think it’ll lever be back, but thanks for the memories.

### 5/5 — I love it

*2025-02-22, version 1.0.2*

I love how you can have all persons like Ghost or smt and i love how you can search for MLM or WLM its the best AI app i ever  used

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
