# Chart AI — user reviews > 36 indexed App Store user reviews of Chart AI by MATT LYNDON COSTELLO, rated 4.50/5 from 77 ratings. - Source: https://appshunter.io/ios/app/chart-ai/id6636484876/reviews - App overview in markdown: https://appshunter.io/ios/app/chart-ai/id6636484876.md - Rating breakdown: 5★ 52 · 4★ 21 · 3★ 0 · 2★ 0 · 1★ 4 ## What do users think of Chart AI? Overall sentiment: negative **Pros** - 👍 Great for confidence - 👍 Excellent trading insights - 👍 Easy to use - 👍 Accurate results (some users) - 👍 Helpful for successful trades **Cons** - ❌ Fake app - ❌ Not free (misleading trial) - ❌ No valid entries after payment - ❌ Random and erroneous signals - ❌ Subscription issues - ❌ Blank analysis screens - ❌ Inaccurate levels - ❌ Waste of money - ❌ Scam **Commonly reported bugs** - Subscription not working - App prompts to pay again - Restore purchases button doesn't work - Buggy app - Cannot access app or saved data - App doesn't work - Blank analysis - No analysis created - No response from support **Most requested features** - Add features for day trading - Option for different time frames ## Newest reviews (11 of 36) ### 1/5 — Buggy app *2024-12-21* Purchased subscription, still have 4 days left but upon opening app it prompts me to purchase subscription to get access. It worked fine for the first few days but now I can’t get access to app or any saved scans or reports. I purchased another subscription to commence after existing subscription expiry in 4 days. Still unable to access app. Not entirely happy with this app. My tech specs: iPhone 14 Pro with latest iOS. **Developer response:** Thank you for reaching out and letting us know about this issue. It seems that after your free 3-day trial ended, there may have been an error with the payment processing for your subscription. Our app only displays the paywall again if a payment wasn’t successfully processed. Could you please confirm if the payment was taken for your account? This information will help us resolve the issue as quickly as possible. In the meantime, please contact us directly at matt@chattermarketing.com.au, and we’ll ensure this gets sorted for you right away. We sincerely apologize for any inconvenience caused and appreciate your patience as we work to fix this for you. Thank you, Chart AI ### 1/5 — Ohne funktion *2024-12-16, version 2.33* Egal welcher TF, welches Währungspaar es kommt einfach eine leere Analyse 👍🏼 3,99/woche für was? Nichts oder gar nichts? ### 1/5 — Garbage *2024-12-16* App is garbage ### 2/5 — not free *2024-12-15, version 2.33* why show it as a free download since to use the app even for a minute i need to pay! you could give the users a 2 day free just to see if the app suits for them ### 1/5 — Honestly waste of time *2024-12-13* It would only take 2 mins to realize it🤣🤣 I scanned and screenshotted to analyze nothing pops up beside the picture. **Developer response:** Dear Zzajdhc, Thank you for taking the time to review our app. We understand your frustration with the lack of analysis results. We want to assure you that we are actively working on improving the app's analysis capabilities. To better understand the issue you're experiencing, we kindly request you to reach out to our support team at matt@chattermarketing.com.au. Your feedback will be invaluable in helping us resolve this issue and improve the app's performance. We value your feedback and are committed to resolving this issue for you. We appreciate your patience as we work towards a better user experience. Sincerely, The Chart AI Team ### 1/5 — Fraud apk *2024-12-09* This apk is a fraud! It doesn’t work I paid for the subscription and it doesn’t work !!!!!!!!! **Developer response:** We're so sorry to hear that you haven't received any analysis from the app, Emmanuelssnr. We understand your frustration, especially considering the subscription cost. We take all user feedback seriously and want to ensure a positive experience for everyone. To investigate this further and provide tailored support, please reach out to our dedicated support team at matt@chattermarketing.com.au. They can help troubleshoot potential causes and work towards getting your analyses running smoothly. ### 1/5 — 😡😡 *2024-12-07, version 2.2* Do not buy not working ### 1/5 — Doesn’t work *2024-12-02* This doesn’t work. I tried many times and I reached out for support and never got a response. **Developer response:** Hey, sorry you are experiencing difficulties. Just conforming that you reached out to our support email matt@chattermarketing.com.au? If you did, our apologies if we missed it. Please send us another email with the issues you are encountering. We would love you sort this out for you. Thanks, The Chart AI team ### 1/5 — Its not working *2024-12-02* It’s fake no use ### 1/5 — Not functioning *2024-11-30* Cool concept, poorly executed. App does not work. ### 1/5 — Funktioniert überhaupt nicht *2024-11-30, version 1.88* Die App funktioniert überhaupt nicht. Egal welchem Chart man abfotografiert oder in welcher TimeFrame man sich befindet, es kommt überhaupt keine Empfehlung, die Seite bleibt einfach leer. Es gibt eine Testraum über 3 Tage, danach kostet das ganze 3,99€. Etwas viel für etwas, was nicht funktioniert. ## Most critical reviews (10 lowest-rated) ### 1/5 — Bad app *2025-07-29* Fake app be safe bro **Developer response:** Thank you for your honest feedback—we're sorry you felt this way. We've just released Version 4.0 with major improvements to transparency, trial flow, and signal quality. This is a legitimate tool built to help traders with objective analysis. Please try the latest version. If you have any concerns, contact our support team and we'll assist you personally. ### 1/5 — بفلوس للاسف *2025-04-18, version 3.07* بفلوس ### 1/5 — Rubbish *2025-04-04* 3 day free trial you get good signals once you pay all you get no valid entry, so they get your money but you don’t get help for entries!! **Developer response:** Thank you for your feedback—we’re truly sorry to hear about your experience. Our AI provides trade ideas based on objective analysis, but there isn’t always a valid entry; often, waiting is the best approach for better setups. The AI is trained to identify these moments to help you trade smarter. We’d be happy to assist—please reach out to our support team for help getting the most out of the app! ### 1/5 — Arnaque *2025-03-10, version 3.02* Complètement aléatoire, Erroné ### 1/5 — Worst app no use *2025-02-19* Worst app no use **Developer response:** Hi Anandcagrawal, I’m really sorry to hear that you found Chart AI to be of no use, and I appreciate you taking the time to share your feedback. It’s disappointing to learn that the app didn’t meet your expectations, and I’d love to understand more about your experience so we can improve. Since version 2.34, we’ve released several updates to enhance the app’s functionality and overall user experience. Could you please update to the latest version and let me know if your concerns are still present? I’d be happy to assist you directly—please reach out to me at matt@chattermarketing.com.au with more details, and I’ll do my best to address your feedback. We’re committed to making Chart AI a valuable tool for our users, and I hope we can improve your experience moving forward. Thank you for giving us this opportunity! Best regards, Matt Chart AI Team ### 1/5 — Subscription not working *2025-02-14* I have got thr 3 day trial subscription and was decently happy with it, than I renewed it and paid for the weekly subscription and started getting errors telling me “fall back”, now it is the 14th and my subscription runs out on the 19th yet the app is telling me I don’t own it and is making me pay again and the restore purchases button doesn’t work. Please refund me for this **Developer response:** Hi Calebishim, I’m so sorry to hear about the issues you’ve faced with your subscription—this sounds incredibly frustrating, and I truly appreciate you bringing it to our attention. It’s not the experience we want for our users, and I’d like to help resolve this for you as quickly as possible. The “fail back” errors and issues with the restore purchases button may have been related to a bug in version 2.34, which we’ve worked to address in subsequent updates. Could you please update to the latest version and try restoring your purchase again? If the issue persists, I’d be happy to assist you directly —please reach out to me at matt@chattermarketing.com.au with your subscription details and I’ll look into this for you right away. Thank you for your patience, and I hope we can get this sorted for you soon! Best regards, Matt Chart AI Team ### 1/5 — Bru *2025-01-26, version 2.34* Ça aurait été top si on avais 1semaine d’utilisation pour tester ensuite devoir payer pour voir si c’est une arnaque ou pas ### 1/5 — Does not work *2025-01-07, version 2.34* There is no analysis just whit blank screen so i dont know why i should pay for that ### 1/5 — Absolut Nutzlos *2025-01-06, version 2.34* Es wird keine Analyse erstellt egal für was. ### 1/5 — Waste of time *2024-12-31* Don’t waste time **Developer response:** Hi ksssssss888888, I’m truly sorry to hear that you feel Chart AI was a waste of time, and I appreciate you sharing your feedback. I’d love to understand more about your experience so we can improve the app for you and other users. Since version 2.34, we’ve made several updates to enhance the app’s functionality and user experience. Could you please update to the latest version and let me know if your concerns persist? I’d be happy to assist you directly—please reach out to me at matt@chattermarketing.com.au with more details, and I’ll do my best to address your feedback. Thank you for giving us the opportunity to improve, and I hope we can make Chart AI a better experience for you! Best regards, Matt Chart AI Team ## Most praised reviews (10 highest-rated) ### 5/5 — Excellent!!! *2025-05-14* Great app to give you the extra confident in case you are doubting your strategy. At the end everyone should know how to trade but having an extra set of eyes to keep you confident it’s ideal. Great app , it gives you short and long term movement depends on the trader. Keep it work . LOVE IT !! **Developer response:** Thank you so much for the kind words and 5-star review! We're thrilled the app is giving you extra confidence in your trading. Version 4.0 brings even more improvements—we'd love to hear what you think of the latest updates. Keep crushing it! 🚀 ### 5/5 — Muy buena *2025-03-19* Muy buena **Developer response:** Hi José2030, Thank you so much for your kind review and the 5-star rating! We’re thrilled to hear that you’re enjoying Chart AI—your “muy buena” feedback means a lot to us! 😊 We’re committed to keeping Chart AI a great tool for users like you. If you have any suggestions or need assistance, I’d love to hear from you—feel free to reach out to me at matt@chattermarketing.com.au. Thanks again for your support, and we hope to continue exceeding your expectations! Best regards, Matt ### 5/5 — THIS APP IS ELITE *2025-02-24* So stoked on this app download! It has changed the way I trade and is so easy to use. Highly recommend to all my trading pals 🙌🏻💯 **Developer response:** Hi Jamie Fenech, Thank you so much for your amazing review and the 5-star rating! We’re absolutely thrilled to hear that Chart AI has changed the way you trade and that you find it so easy to use—your enthusiasm is incredibly motivating! 🤑💯 We’re glad to have you as part of our trading community, and we’ll keep working to make Chart AI even better for users like you. If you have any suggestions or need support, feel free to reach out to me at matt@chattermarketing.com.au. Thanks for recommending us to your trading pals—we really appreciate your support! Best regards, Matt Chart AI Team ### 5/5 — Harry *2024-12-05, version 2.1* Harry ### 5/5 — A+ *2024-12-05, version 2.1* I tried it multiple times, it’s A +++++ ### 5/5 — Pocket trading advice *2024-11-23* I’ve been using this app for a couple of weeks now and have been super impressed by the information and education that it has to offer. It has helped me have successful trade set ups. The simplicity of the app makes it so easy to use and super effective. ### 4/5 — Best app *2025-02-16, version 2.34* Best ever app and most accurate result ### 4/5 — Day trading *2025-02-03* This is working very well but not suitable for day trade should add some features for day trade **Developer response:** Hi Oxusjnbdbns0, Thank you for your thoughtful review and the 4-star rating! We’re glad to hear that Chart AI is working well for you, and we really appreciate your feedback about adding features for day trading. We’re always looking to improve the app for our trading community, and I’d love to hear more about the specific features you’d like to see for day trading. Could you please share your suggestions with me at matt@chattermarketing.com.au? In the meantime, we’ve made several updates since version 2.34 to enhance the app’s functionality, so I’d encourage you to update to the latest version and let us know how it works for you. Thanks again for your support, and we hope to make Chart AI even better for your trading needs! Best regards, Matt Chart AI Team ### 4/5 — Very good *2024-12-03* I am currently testing this app and I consider it very good. Might not be accurate but it guides someone with a little knowledge to know what to do with the data given. I would like an option where it asks for different time frames for proper confirmation/ entry. But overall very impressive. ### 2/5 — Not free *2025-04-27, version 3.07* As someone else said it is not free, not even for the 3 day free trial, that you say, you just need to pay first and you have it for a week nowhere says something about 3 day free trial. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*