# Chat365 Omnichannel — Omnichannel Messaging Platform

> Omnichannel Messaging Platform (iPhone/iPad app by Setabayt.)

- Source: https://appshunter.io/ios/app/chat365-omnichannel/id6756061332 (this page in markdown: same URL + `.md`)
- Developer: [Setabayt](https://appshunter.io/developer/1581263594)
- Category: Business, Productivity
- Price: Free
- Age rating: 17+
- Requires: iOS 15.1 · 51 MB
- Languages: American English
- Released: 2025-12-13
- Data updated: 2026-08-11
- User reviews in markdown: https://appshunter.io/ios/app/chat365-omnichannel/id6756061332/reviews.md

## What is Chat365 Omnichannel?

MULTI-CHANNEL MESSAGING
- WhatsApp Business integration
- Whatsapp QR
- Instagram Direct Messages
- Facebook Messenger
- Tiktok Business Messaging
- Chat Widget
- All channels in one unified inbox

TEAM COLLABORATION
- Assign conversations to team members
- Create teams and manage workload
- Real-time message synchronization
- Internal notes and private comments

CUSTOMER MANAGEMENT
- Contact organization with labels
- Customer conversation history
- Custom notes and tags
- Advanced search and filters

REAL-TIME NOTIFICATIONS
- Instant push notifications
- Never miss a customer message
- Smart notification management
- Multi-device support

PRODUCTIVITY TOOLS
- Quick message templates
- Conversation status tracking
- Priority inbox management
- Team performance insights

SECURE & RELIABLE
- End-to-end message encryption
- Secure authentication
- Enterprise-grade security
- Data privacy compliant

PERFECT FOR:
- Customer Support Teams
- Sales Representatives
- Small Businesses
- E-commerce Stores
- Service Providers
- Marketing Agencies

WHY CHAT365?
- Respond faster to customers
- Improve team efficiency
- Centralize all communications
- Scale your customer service
- Professional message management

Download Chat365 Omnichannel today and revolutionize your customer communication!


## Version history (last 5 releases)

### 1.0.15 — 2026-08-11

A more powerful tagging experience for automation and analytics.

- Added System Source to conversation and contact tags
- System tags can now be created through the API and Agent Bots
- Enhanced filtering and reporting capabilities
- Built to support AI Agents and data analytics
- Updated mobile filtering experience

### 1.0.14 — 2026-08-07

We've simplified message management with the new Quick Responses experience.

- Macros and Canned Responses have been unified into a single module
- Create, organize, and manage all your quick responses from one place
- A faster, simpler, and more streamlined messaging experience
- General performance improvements and bug fixes

### 1.0.13 — 2026-07-02

We've enhanced the Macros and Quick Replies modules to provide a more personalized and efficient messaging experience.

- Users can now create and manage their own macros and quick replies directly from their profile
- Personal content is available independently from shared team resources
- Respond faster and streamline repetitive conversations
- General performance improvements and bug fixes

### 1.0.12 — 2026-06-10

Chat365 — New Update

- Aligned with Meta's updated Messenger platform policies
- Added support for the 7-day messaging window on Facebook Messenger
- Performance improvements and bug fixes

### 1.0.11 — 2026-06-05

Communicate across languages more easily with the new translation feature.

- Instantly translate incoming messages
- Translate outgoing messages before sending
- Improved experience for multilingual teams and international customer conversations
- General performance improvements and bug fixes

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## More apps by Setabayt

- [Doktor365](https://appshunter.io/ios/app/doktor365/id6466718465)
- [Chat365](https://appshunter.io/ios/app/chat365/id6497222843)
- [Doktor365 All-In-One](https://appshunter.io/ios/app/doktor365-all-in-one/id6752336701)

All apps by Setabayt: https://appshunter.io/developer/1581263594

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-11.*