# Chatgenie — Work Better with Chat

> IT service chat app for live support, service requests, and device management. (iPhone/iPad app by Chatgenie LLC.)

- Source: https://appshunter.io/ios/app/chatgenie/id1504414756 (this page in markdown: same URL + `.md`)
- Developer: [Chatgenie LLC](https://appshunter.io/developer/1492810528)
- Category: Business
- Price: Free
- Rating: 5.00/5 from 3 App Store ratings
- Age rating: 4+
- Requires: iOS 11.0 · 25 MB
- Languages: English
- Released: 2020-05-23
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/chatgenie/id1504414756/reviews.md

## What is Chatgenie?

Need a new mouse? Or a webcam? Can't get your favorite software running on your work PC?

Chatgenie Messenger is the chat app for all your IT Service needs. Start a live chat with your IT team and get your issues resolved in minutes. You can set up a service request for a later time, view your devices and see open service tickets all in one place.

## Key features

- Live chat with IT team
- Schedule service requests
- View and manage devices
- Track open service tickets
- Instant issue resolution


## Frequently asked questions about Chatgenie

### What is Chatgenie used for?

Chatgenie is a business chat application designed for IT service needs. It allows users to connect with their IT teams for live support, schedule service requests, view their devices, and track open service tickets.

### Is Chatgenie free to use?

Yes, Chatgenie is available for free. It is a free application with no associated costs for users seeking IT support.

### What devices does Chatgenie support?

Chatgenie is compatible with iPhone, iPad, and iPod devices. It is designed to be accessible on various Apple mobile platforms.

### How often is Chatgenie updated?

The latest version of Chatgenie is 2.3.1, which was last updated on June 30, 2022. This indicates a history of updates to improve the application.

### What is the age rating for Chatgenie?

Chatgenie has an age rating of 4+. This suggests it is suitable for a wide range of users, including younger individuals, for business-related IT support.

### How does Chatgenie help resolve IT issues?

Chatgenie facilitates quick resolution by enabling live chat with IT support teams. Users can describe their issues in real-time, leading to faster diagnostics and solutions.

### Can I manage my work devices with Chatgenie?

Yes, Chatgenie allows you to view your devices within the application. This feature helps in keeping track of your work hardware associated with IT service requests.

### What kind of support does Chatgenie offer?

Chatgenie offers IT service support, including live chat for immediate assistance and the ability to set up service requests for later times. It also provides a centralized view of open tickets.

## Version history (last 1 release)

### 2.3.1 — 2022-06-30

- Bug fixes

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## More apps by Chatgenie LLC

- [Chatgenie Inbox](https://appshunter.io/ios/app/chatgenie-inbox/id1568494348)

All apps by Chatgenie LLC: https://appshunter.io/developer/1492810528

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*