# Chatime BC — user reviews > 34 indexed App Store user reviews of Chatime BC by Spoonity Inc, rated 3.00/5 from 2 ratings. - Source: https://appshunter.io/ios/app/chatime-bc/id1202376414/reviews - App overview in markdown: https://appshunter.io/ios/app/chatime-bc/id1202376414.md - Rating breakdown: 5★ 0 · 4★ 1 · 3★ 0 · 2★ 1 · 1★ 0 ## Newest reviews (13 of 34) ### 1/5 — Wont register credit card, no shop found *2021-05-10, version 2.7.190926* Absolutely worst app. Wont let me register credit card for awards nor will find me the shop that is right in front of my house. Very obvious that the company does not take any care of the application. Just get rid of it from store plz if it would work in this way ### 1/5 — Location is wrong and cannot be changed *2020-12-01, version 2.7.190926* Try to change my postal code and verify phone number but it was impossible ### 1/5 — Can’t reload *2020-10-10, version 2.7.190926* Fails to reload. Now can’t add card either. Update: still not working after half a year. Seems to have gotten even worse, can’t find nearby stores. ### 1/5 — doesn’t work *2020-09-19, version 2.7.190926* won’t let me add a card and says the closest location is 450km away when there’s 3 within 5km of me ### 1/5 — Useless *2020-08-30, version 2.7.190926* Credit Card can’t be added. Has been an issue for a month and developer has done squat. Don’t bother, go elsewhere. ### 1/5 — Nothing works in this app! *2020-08-04, version 2.7.190926* Can’t add credit cards, can’t top up account, can’t order online. Chatime? More like Wasteoftime! ### 1/5 — Stuck on verify *2020-06-29, version 2.7.190926* App is stuck on verifying my phone. Support has not contacted me back at all. What’s the point of getting birthday points and not being able to access my account? ### 1/5 — Not good *2020-06-26, version 2.7.190926* Terrible app. Didn’t work to order or pay today. Not formatted correctly for iPhone 11. ### 1/5 — Can’t reload card *2020-06-02, version 2.7.190926* Can’t reload card, can’t add card ### 1/5 — Does not work and no support *2020-05-15, version 2.7.190926* Something is totally wrong with this app. I cannot log in and I have no tech support. I want to order online but I have absolutely no way of doing it. I’ve lost all my rewards points. Most useless app! ### 1/5 — Worst app ever *2020-04-30, version 2.7.190926* When it does work (hardly ever!) yay! And when it doesn’t it is so annoying . This app and its many many bugs needs to be fixed !!! ### 1/5 — Doesn’t let you add to Passbook *2019-03-10, version 2.7.190221* Why won’t it let me add the rewards card to passbook??? ### 1/5 — Worst *2018-07-14, version 2.6.2* Doesn’t even load when I open the app, doesn’t add points, can’t link a previous card and never mind trying to link your phone number lol this app is a joke ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t reset password *2024-08-08, version 2.7.190926* Completely useless ### 1/5 — horrible app tbh *2024-06-23, version 2.7.190926* doesn’t work and doesn’t let me make an account ### 1/5 — Can’t use it *2024-02-25, version 2.7.190926* It won’t let me register “requested vendor not valid” Unusable ### 1/5 — App is no longer available *2024-01-27, version 2.7.190926* From what I know, the new app is called “Chatime societea”. I still have a $ balance in this app from when I last used it in 2019 and tried contacting them via email but the email bounced as well. Is there even a way to collect back my money? ### 1/5 — Awful. *2022-06-02, version 2.7.190926* Awful app. Even with location services enabled, it can’t locate a store that’s anywhere near me. I tried to delete my account and was sent a confirmation email with a link to click, but the link goes to a 404 page. What a waste of time. ### 1/5 — Can’t order online, useless app. Didn’t get birthday reward either. *2022-02-05, version 2.7.190926* Don’t bother getting the app, it’s completely useless. ### 1/5 — This app is useless *2022-01-14, version 2.7.190926* Registered and nearest location on app was halfway across the province even though there’s a store 6 blocks away. Total piece of crap. ### 1/5 — Can not reload and order *2021-10-10, version 2.7.190926* What happened with this app? I can’t reload my card and I can’t order online, I am 0.36km away from the Richmond store and the app can not located the store. Chatime please talk to your developer to fix these issues. ### 1/5 — Can’t order online! *2021-07-30, version 2.7.190926* I can’t seem to order online. No locations show up! I’m literally standing next to a ChaTime. Lol. ### 1/5 — New app is terrible *2021-07-04, version 2.7.190926* Ever since they changed over the app nothing, but issues. I was not able to transfer the rewards/points from the previous app and now my points card does not open up. Keeps giving the “error encountered…” message. Because of this I will be going to other establishments for our bubble tea outings. ## Most praised reviews (8 highest-rated) ### 5/5 — Good basics of online ordering *2018-09-07, version 2.6.2* Haven’t had a problem with this app. Allows for basic order submission & drink options. I like that there’s a free form Notes option. App would be awesome if it allowed you to save favourite drinks & customization to avoid tediously re-ordering the same thing every time. ### 5/5 — 5star customer support *2017-06-05, version 2.6* Happy with the new app and had a great experience with chatime customer support. ### 3/5 — App is no longer in use since 2020. *2022-12-06, version 2.7.190926* Need to download the new App “Chatime Societea” for all Chatime Stores in BC, Canada. ### 2/5 — Can’t register my credit card *2020-07-28, version 2.7.190926* The app won’t let me register my credit card all of a sudden .. :( Please fix with an update ! ### 2/5 — Verify phone issues *2019-05-13, version 2.7.190221* Unable to reverify phone cuz it detects it was used in past. After that the app gets in a loop and won’t let you logon. Had to fake a # just to get past ### 2/5 — iPhone XS *2019-04-19, version 2.7.190221* This app does not render properly on Iphone XS. ### 2/5 — Poor App *2018-08-15, version 2.6.2* Hard to navigate ### 2/5 — Stuck in a loop with no support *2018-07-05, version 2.6.2* I signed in to my account using my email address and then verified my number via text. The next time I opened the app it defaulted to “verify your account “. I enter my email and phone number and get the message that “this number is already associated with an account. Use that account to login”. I tried deleting the app and reinstalling it. But it always defaults to the same verification screen. I can’t use the app. BTW your support site only advertises stuff for sale and does not offer any support options. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*