# ChatPlusAI

> AI-powered e-commerce customer service and sales automation tool. (iPhone/iPad app by Shanghai Leyan Technologies Co., Ltd..)

- Source: https://appshunter.io/ios/app/chatplusai/id1635496522 (this page in markdown: same URL + `.md`)
- Developer: [Shanghai Leyan Technologies Co., Ltd.](https://appshunter.io/developer/1635093400)
- Category: Business, Productivity
- Price: Free
- Rating: 1.00/5 from 1 App Store ratings
- Age rating: 17+
- Requires: iOS 15.5 · 45 MB
- Languages: English
- Released: 2025-08-19
- Data updated: 2026-08-06
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/chatplusai/id1635496522/reviews.md

## What is ChatPlusAI?

CHaT++ fully launches its brand upgrade, introducing ChatPlusAI transformation!
With the market expanding continuously and user base growing rapidly, to better meet the branding needs in the global market, CHaT++ is officially launching a brand upgrade, refreshing both the brand name and logo!
The brand name has been upgraded from "CHaT++" to "ChatPlusAI".

【ChatPlusAI Introduction】
- Multiple customer service reception tools, shopee/lazada official certification, unified management of multiple platforms and stores, centralized processing of customer messages, real-time chargebacks, and evaluations;
- The documentary assistant automatically tracks the entire contract fulfillment process, AI robot 7x24h online reception, reception SOP management closed-loop, etc., to reduce reception pressure, improve store conversion, and achieve sales conversion every reception!

[ChatPlusAI highlights: real-time, automation, whole process]
- Easily manage multiple stores: multi-store aggregation, multi-customer service management, support for buyer stars, blacklists, automatic translation, etc.;
- Intelligent documentary to promote transformation: starting from entering the store for consultation, prompting orders, prompting praise, etc. to escort the whole process;
- AI robot reception and human efficiency: 7X24h online, real-time reply, accurate reply to buyers' questions;
- Real-time chargeback and recovery to increase profits: 5-minute golden window period, chargebacks and negative reviews are automatically recovered;
- Important news reminder: automatic identification of high customer complaints and wholesale buyers, reminders inside and outside the station;

【ChatPlusAI Advantages】
- Safe and Stable: The official website authorizes the API to obtain data, no password leakage, no risk associated with the store, no need for IP isolation, and no missing messages
- Simple operation: novice guide, quick entry; quickly add a store in 3 minutes, and immediately open the reception
- Powerful functions and quick upgrades: multi-store reception, automatic reply, shortcut phrases, blacklist; customer service management, performance data; reminders to pay and praise, automatic feedback, automatic recovery of refunds, etc., continuous upgrade function
- High cost performance: safe and stable to use, super multi-functional, not limited to stores
- Accompanying service: 7*24 hours real-time handling of business inquiries, contacting people at any time, and fully guaranteeing customer experience
- Company background: Leyan Technology, a leading domestic artificial intelligence enterprise, serving 50,000+ Taobao merchants and 1,000+ Southeast Asian sellers

## Key features

- Multi-platform store management
- AI robot 24/7 customer reception
- Automated order tracking
- Real-time chargeback recovery
- Automatic translation
- Performance data tracking


## Frequently asked questions about ChatPlusAI

### What is ChatPlusAI?

ChatPlusAI is a brand name for a business tool that helps manage e-commerce customer service. It offers features like AI-powered chat reception, order tracking, and automated responses to improve sales and customer satisfaction.

### How does ChatPlusAI help with customer service?

ChatPlusAI provides a unified platform to manage messages from multiple e-commerce stores and platforms. Its AI robot can handle customer inquiries 24/7, reducing the pressure on human agents and ensuring timely responses.

### Can ChatPlusAI recover chargebacks and negative reviews?

Yes, ChatPlusAI has a feature for real-time chargeback and negative review recovery. It aims to address these issues within a critical 5-minute window to help increase profits and maintain store reputation.

### Is ChatPlusAI safe to use for my store?

ChatPlusAI states it is safe and stable, using official API authorization to obtain data without password leakage or store risks. It also claims no missing messages and no need for IP isolation.

### How quickly can I start using ChatPlusAI?

The app is designed for simple operation with a quick entry process. Users can reportedly add a store in as little as 3 minutes and immediately begin using the reception features.

### What platforms does ChatPlusAI support?

ChatPlusAI supports unified management of multiple platforms and stores, including Shopee and Lazada, which are officially certified. It is designed for sellers on various e-commerce marketplaces.

### Does ChatPlusAI have ads?

Based on the provided information, ChatPlusAI does not have advertisements. The app is offered for free and does not indicate any ad-supported model.

### What is the update frequency for ChatPlusAI?

ChatPlusAI is continuously upgraded with new functions. The latest version is 1.15.23, and it was last updated on May 28, 2026, indicating ongoing development and support.

## Version history (last 5 releases)

### 1.15.27 — 2026-08-01

- Fixed issues

### 1.15.26 — 2026-07-20

- Fixed issues

### 1.15.25 — 2026-07-14

- Add new platform: Jolect for Shopify
- Fixed bugs

### 1.15.23 — 2026-05-28

Fix issues

### 1.15.20 — 2026-02-11

- Optimize video uploads
- Fix known issues

## Apps similar to ChatPlusAI

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [DingDing - Redefine Work in AI](https://appshunter.io/ios/app/dingding-redefine-work-in-ai/id930368978) | 1.4 (13,398) | Free | Business |
| [SmartERP- Yonyou Chanjet](https://appshunter.io/ios/app/smarterp-yonyou-chanjet/id1444726098) | 5.0 (1) | Free | Business |
| [Xiaodu Hotel](https://appshunter.io/ios/app/xiaodu-hotel/id1624862578) | — | Free | Business |
| [AliSupplier - App for Alibaba](https://appshunter.io/ios/app/alisupplier-app-for-alibaba/id708064914) | 3.4 (135) | Free | Business |
| [千牛](https://appshunter.io/ios/app/id590217303) | 2.8 (221) | Free | Business |
| [WeCom-Work Communication&Tools](https://appshunter.io/ios/app/wecom-work-communication-and-tools/id1087897068) | 2.4 (1,398) | Free | Business |

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-06.*