# Chatrace > Unified business inbox for customer chats, orders, and appointments. (iPhone/iPad app by Chatrace.) - Source: https://appshunter.io/ios/app/chatrace/id6473752068 (this page in markdown: same URL + `.md`) - Developer: [Chatrace](https://appshunter.io/developer/1719683680) - Category: Business - Price: Free - Rating: 5.00/5 from 1 App Store ratings - Age rating: 4+ - Requires: iOS 15.1 · 54 MB - Languages: American English - Released: 2024-01-17 - Data updated: 2026-08-15 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/chatrace/id6473752068/reviews.md ## What is Chatrace? Introducing the ultimate inbox app for businesses - a revolutionary tool designed to streamline communication and management tasks in one efficient platform. Our app is the perfect solution for businesses looking to enhance their customer interaction and internal collaboration. Key Features: Unified Customer Chats: Say goodbye to juggling multiple apps for customer interactions. Our app brings all your customer chats from various channels, including Messenger, Instagram, WhatsApp, Viber, Telegram, voice, and SMS, into one consolidated inbox. This feature allows you to respond to messages swiftly, ensuring you never miss a beat in customer service. Team Collaboration Made Easy: Enhance your team's productivity with our seamless collaboration features. You can easily assign conversations to specific team members, ensuring that the right person handles the right query. This not only streamlines your workflow but also improves response times, boosting customer satisfaction. Efficient Order Management: Stay on top of your business orders with our integrated order management system. View, accept, or cancel orders directly from the app. This feature is designed to provide a smooth transaction process, making it easier for you to manage orders without switching between different platforms. Appointment Handling Simplified: Our app also includes a comprehensive appointment management tool. View and manage your appointments effortlessly. Whether it’s about confirming new appointments or canceling existing ones, do it all with a few taps. This feature ensures that you keep up with your schedule and never miss important meetings or sessions with clients. Customizable Notifications: Tailor your notification preferences to suit your business needs. Stay informed about new messages, order updates, or appointment changes as they happen. User-Friendly Interface: Designed with simplicity in mind, our app features an intuitive interface that makes navigation and operation a breeze for anyone in your team. Whether you are a small business or a large enterprise, our inbox app is tailored to meet your needs, ensuring that you stay connected, organized, and efficient in managing your customer interactions and internal business processes. Download our app today and transform the way you handle your business communications and management tasks! ## Key features - Unified customer chat inbox - Team collaboration and assignment - Integrated order management - Appointment handling - Customizable notifications - User-friendly interface ## Frequently asked questions about Chatrace ### What business communication channels does Chattrace support? Chatrace consolidates chats from Messenger, Instagram, WhatsApp, Viber, Telegram, voice, and SMS into a single inbox, allowing for swift responses and improved customer service. ### How does Chattrace help with team collaboration? The app facilitates team collaboration by allowing easy assignment of conversations to specific team members, which streamlines workflows and improves response times for better customer satisfaction. ### Can I manage orders and appointments within Chattrace? Yes, Chattrace includes an integrated order management system to view, accept, or cancel orders, and a comprehensive appointment management tool to view and manage your schedule effortlessly. ### Is Chattrace suitable for small businesses? Yes, Chattrace is tailored to meet the needs of businesses of all sizes, from small enterprises to large corporations, ensuring they stay connected, organized, and efficient. ### What devices are supported by Chattrace? Chatrace is available on iPhone, iPad, and iPod devices, offering a seamless experience across Apple's mobile ecosystem. ### How often is Chattrace updated? The app was last updated on May 25, 2026, with version 1.9.66, indicating a commitment to ongoing development and improvements. ### What is the user sentiment for Chattrace based on reviews? Based on the available data, Chattrace has a perfect rating of 5.0 stars from 1 review, suggesting a highly positive initial user experience. ### Does Chattrace have ads? No, Chattrace is ad-free, providing an uninterrupted user experience for managing business communications and operations. ## Version history (last 5 releases) ### 1.9.74 — 2026-08-14 Bug fixes and performance improvements. ### 1.9.73 — 2026-07-25 Bug fixes and performance improvements. ### 1.9.72 — 2026-06-27 Bug fixes and performance improvements. ### 1.9.71 — 2026-06-18 Bug fixes and performance improvements. ### 1.9.66 — 2026-05-25 Bug fixes and performance improvements. ## Apps similar to Chatrace | App | Rating | Price | Category | | --- | --- | --- | --- | | [Autumn POS](https://appshunter.io/ios/app/autumn-pos/id6502605815) | 5.0 (2) | Free | Business | | [BotPenguin](https://appshunter.io/ios/app/botpenguin/id1593822384) | 5.0 (1) | Free | Business | | [POS (Lite)](https://appshunter.io/ios/app/pos-lite/id1624703290) | 3.5 (10) | Free | Business | | [respond.io - Inbox](https://appshunter.io/ios/app/respondio-inbox/id1667772955) | 4.1 (14) | Free | Business | | [Bot Inbox](https://appshunter.io/ios/app/bot-inbox/id6504118051) | 5.0 (2) | Free | Business | | [SleekFlow - Conversational AI](https://appshunter.io/ios/app/sleekflow-conversational-ai/id1495751100) | 4.4 (11) | Free | Business | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*