# Chatrandom - Live Video Chat — user reviews > 74 indexed App Store user reviews of Chatrandom by Small World Media LLC, rated 3.48/5 from 577 ratings. - Source: https://appshunter.io/ios/app/chatrandom-live-video-chat/id1452118078/reviews - App overview in markdown: https://appshunter.io/ios/app/chatrandom-live-video-chat/id1452118078.md - Rating breakdown: 5★ 279 · 4★ 66 · 3★ 45 · 2★ 29 · 1★ 158 ## What do users think of Chatrandom? Overall sentiment: negative **Pros** - 🤩 Great way to connect with friends - 👍 Useful for long-distance relationships - 🎮 Fun games and features during video calls - 💬 Helps connect with people who don't have iPhones **Cons** - 🔒 Inconsistent banning and moderation - 💰 Paywall for basic features like camera flipping - 🤖 Presence of bots and fake profiles - 🔍 Difficulty finding genuine users of desired gender - 🐛 Glitches, crashes, and connectivity issues **Commonly reported bugs** - Login/sign-in issues - Camera and microphone problems - Subscription and payment glitches - Unexpected banning and account suspension **Most requested features** - Add Snapchat-like filters - Implement better reporting and review system - Improve account deletion and subscription cancellation - Enhance language translation and cross-platform compatibility ## Newest reviews (18 of 74) ### 3/5 — Get smart *2025-01-20* Main complaint is the crazy number of “males” signed up as females. Are you trying to trick the straight males and see them naked? If you are gay and want to see other men, it makes more sense to register as a male. And any other gay men could set their settings to search for men. That way us straight men don’t have to deal with you. We have our settings set to search for females. ### 2/5 — Not Worth It *2024-05-15, version 4.2.9* So Many Haters ### 2/5 — Cant stay logged in *2023-12-02* With new updates and interface i cant access any thing ### 2/5 — Needs review button *2023-01-14* Not a bad app, but I keep getting banned when I don’t show nothing. Needs to have a review button when someone reports you ### 3/5 — Mid *2022-07-04, version 3.9.9* Its good app fun to use and meet and have fun on but wish that you wouldnt have to pay for the country filter and for it to be more like camsurf where u can choose the countries u wanna match with ### 4/5 — It’s a pretty good app *2022-06-21* I keep getting banned for no reason it says nudity but I showed none of my body parts I’ve been banned twice I really think there should be a false report because this is making me very mad but over all it’s a pretty good app I recommend but there’s a lot of nudity I highly recommend though. ### 1/5 — i keep getting banned for no reason *2022-03-31, version 3.9.2* i like the app but i get banned like every week 😂😂😂 ### 1/5 — Garbage *2022-02-04, version 3.8.5* Dont get ### 1/5 — Don’t waist your money *2021-11-07, version 3.8.5* I thought it would be good but it’s a mess of people that are constantly scanning to see who’s on there.Kids is about all..I’ll save you the trouble of checking it out 🥵 ### 1/5 — seriously I don’t want ppl to just show me there dc *2021-07-04, version 3.8.1* I mean Y ### 1/5 — Terrible app *2021-06-24* Got banned for nudity yet all i did was show my forehead and i wasn’t even connected to anyone it was just showing myself where it says to pick a gender and to check the box for understanding the policy. ### 1/5 — Change it back *2021-03-09* I don’t like how you now how to pay just to flip the camera around on mobile phones please change it back to free(it just a flip button way does that need premium) ### 1/5 — Boooooooooo *2021-03-06, version 3.7.7* Never connected to a single person once. Completely fake app ### 1/5 — Cam *2021-03-04* Being forced to pay for front camera option seems like a total con for the most basic feature of a “video chat” app. I get making people pay for the other settings, but come on. Who charges someone to use either camera on an interactive video app/website. By the week or month none the less. Ruined the entire idea, honestly. ### 1/5 — Simply doesn’t work *2021-01-21, version 3.7.3* Not only are no people on this app, but even when it connects, it doesn’t work. Pixelated nonsense. Tried for 10 mins, didn’t reach a single person. Don’t waste your $. ### 1/5 — I h8 this app *2021-01-06* This app purposely shows people that you can be a child molester. They don’t even check an id for safe search to be off they just trust the juvenile population to be honest. I mean really guys you are purposely letting these kids be exposed to older pornography material. I mean you know people use this to get off even if it’s not meant for that the reality is that it is meant for that. I suggest you start putting an age checker where you send a picture of your id to you guys like a vape store online. Alright!!! Do something about this or get caught up!!! **Developer response:** The safety of our random video chat community is important to us and Underage users are not allowed to use this chat app! We depend on automated systems and user reporting to detect and ban users that stream content that violates our Acceptable Use Policy (AUP). Please flag people you connect with that violate our AUP. ### 1/5 — Moderation *2020-12-15, version 3.7.3* Needs to be moderated more. Spent most of the time reporting people for in appropriate content and then just ended up deleting. ### 1/5 — Don’t waste your money.. *2020-11-13, version 3.6.9* There’s no option to delete the account. And they will ban you if you are in shorts and show your leg. Then charge you £6 or £7 to lift the ban. They’re con artists only trying to steal your money.. I still can’t close the account as there’s no “account delete button..” they belong in jail or to have there hands chopped off ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t sign in *2025-08-18* I’m trying to sign in with my email, and it’s glitched out and won’t let me advance to the password prompt. I just updated it hoping to would fix it… nope. On an iPhone 13…. Janky! ### 1/5 — Can’t log in! *2025-06-14* I just tried to login with my email and it won’t even let me go to the password part, it’s like the keyboard blocks it and there’s no next and there’s no return… it’s just a bunk app. ### 1/5 — New update *2024-08-08* Your update removed the ability to turn off camera makes the app only video chat which absolutely sucks. ### 1/5 — Cantidad de niños en esta app *2024-04-06, version 4.2.9* Realmente estaba es horrible yo no sé ni siquiera cómo está App Store es increíble la cantidad de niños que aún así tú los reportes siguen saliendo!!! ### 1/5 — Was much better with NSFW 18+ filter *2023-04-10, version 4.0.6* Majority of people using this have their camera pointed away from themselves/slightly out of shot until they think it's "safe". It was far, far better and more popular when there was an 18+ filter to split people between those who want normal chats and those looking for nsfw chats. Now it's just a mess to use. ### 1/5 — Scammed *2022-08-14, version 4.0.1* Subscription wouldn’t cancel wasnt showing up on google active subscriptions list and was still getting billed and was unable to cancel had to remove payment methods from google they couldn’t help me either with there internal system ### 1/5 — Horrible *2022-08-08* Complete crap. Everyone is gone and banned! No reason to use ### 1/5 — Terrible *2022-07-26* Don’t pay the filters don’t work no matter what. In the female filters there’s a ton of Indian guys and Chatrandom bans you for no reason if your actually paying for a subscription. But won’t ban people using wrong gender filter. ### 1/5 — To many imperfections *2022-06-11, version 3.9.9* 1. To many people with incorrect gender. 2. Inability to match people with same connection speeds. 3. Auto skipping 4. To many bots with black screens to fill lack of users. 5. PermaBans for identifying your age to prevent age issues. 6. Language translation doesn’t always work. List can go on... I’ve tested their app for the past couple months will be trying another. Beware though all of these apps are linked, they share same user base, you may link with someone using camsurf or some other app. So the experience is different. The app bans you under nudity if you have the camera facing the wall. Lol the app is a joke ### 1/5 — Bad customer service *2022-06-08* I wasn’t able to report a minor so I sent an email to them telling them about the situation on why they should be banned a few days ago but I never heard a response back I sent my 3 email out today hopefully they will respond to me ## Most praised reviews (10 highest-rated) ### 5/5 — Hey *2022-06-05, version 3.9.9* Hey ### 5/5 — very good *2021-02-19, version 3.7.7* i like the app alot great people ### 5/5 — Review *2020-08-10, version 3.6.6* It’s a great way to connect with friends but I always get banned for no reason and I just want to know why? ### 5/5 — Amazing *2020-05-15, version 3.6.4* The Chatrandom app I awesome and lets you FaceTime friends and family that don’t have an iPhone so they also don’t have ft well just download this app and your good to go ### 5/5 — Chatrandom *2020-05-15, version 3.6.4* Chatrandom is very cool and helps a lot if you have a device like an iPad or something similar that can’t text other devices ### 5/5 — Amazing *2020-05-15, version 3.6.4* The Chatrandom app I awesome and lets you FaceTime friends and family that don’t have an iPhone so they also don’t have ft well just download this app and your good to go ### 5/5 — It’s ok *2020-05-15, version 3.6.4* My family told me to get it. Had never looked into it for myself....eh. First call was glitchy haven’t tried again but will. ### 5/5 — Consistency and clarity *2020-05-15, version 3.6.4* I extremely pleased to have used this application. It’s got great voice quality ### 5/5 — Love it *2020-05-15* I love how we get to play games and show pictures while we are on video call I never wanna have to complain about this app ### 5/5 — Love the app! *2020-05-15, version 3.6.4* So useful for my long distance relationships. Can you pleeease change the Santa game during video chats or add other options? I’m tired of it lol. Other than that the app is great! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*