# Cheap hotel deals — Hotellook — user reviews > 80 indexed App Store user reviews of Cheap hotel deals by Go Travel Un Limited, rated 4.70/5 from 5,956 ratings. - Source: https://appshunter.io/ios/app/cheap-hotel-deals-hotellook/id762156897/reviews - App overview in markdown: https://appshunter.io/ios/app/cheap-hotel-deals-hotellook/id762156897.md - Rating breakdown: 5★ 4,957 · 4★ 550 · 3★ 240 · 2★ 72 · 1★ 137 ## What do users think of Cheap hotel deals? Overall sentiment: negative **Pros** - ⭐ Excellent - 👍 Great app - 👍 Easy to use - 👍 Useful - 👍 Convenient - 👍 User friendly **Cons** - 🚨 Inaccurate prices - 🚨 Redirects to other sites with higher prices - 🚨 Doesn't function properly - 🚨 Fake discounts - 🚨 Lousy prices - 🚨 Fraud/Stolen money - 🚨 No hotels available **Commonly reported bugs** - Booking confirmation issues - Incompatible with older devices **Most requested features** - Add 6 adults option - Ability to clear search screen ## Newest reviews (10 of 80) ### 3/5 — Like the App *2022-06-17* BUT… do not like that you cannot erase the search screen when trying to look at other locations you may be considering. Otherwise I definitely would have given it a 5 Star. **Developer response:** Hello! It shouldn't be like that. Perhaps something went wrong. Try to reinstall the app, uninstall it and download again. Then everything should work like it supposed to. And if not, write us to support@hotellook.com. In the letter, briefly describe the problem. We will take a look into everything and fix the error. ### 3/5 — Good app...until something goes wrong *2019-12-23* There are some very good deals on this app, some hotels up to 60% off regular price, but a lot of the deals redirect you to SnapTravel for final booking - This usually isn’t a problem, but if you happen to have an issue with your booking, SnapTravel support is not very helpful **Developer response:** * *We would like to remind you that Hotellook.com -http://hotellook.com/- is a search engine. We do not sell rooms at any hotels but only search through 100+ hotel booking services for it. If you have problem with your booking, write us on help@aviasales.ru — we will try to help* ### 3/5 — Prices change when you book *2019-10-24, version 5.17.3* When I find hotels and go to book, it redirects to the booking site and the prices are different. It happens a lot with Snap Travel. ### 4/5 — Looks good *2018-09-13, version 5.5.2* Looks good ### 4/5 — Please remember sort option *2018-08-19, version 5.4* The sort criteria resets upon every search ### 1/5 — App need upgrade *2018-07-26* I cant pick more than 1 room ### 5/5 — julian0905 *2018-05-03, version 5.3* julian0905 ### 2/5 — Useless *2018-03-24* Due to no state name with city name. No way to differentiate between same-name cities. **Developer response:** Hello! Could you please give for us any example? We'll check it. Thank you! ### 1/5 — Stole my money *2018-02-09* Fraudsters **Developer response:** Hi suddendread43, who stole your money? The search engine? Can you please tell us more about your problem and booking agency, that you choose from our search results? We'll contact them about your problem. ### 5/5 — Wonderful app *2017-08-17, version 4.2* I love this app and i use it everyday!!!❤️❤️❤️❤️👍🏻👍🏻👍🏻👍🏻👏🏻👏🏻👏🏻👏🏻 **Developer response:** Amazing! Hope you like it! ## Most critical reviews (10 lowest-rated) ### 1/5 — Very Annoying *2023-08-15, version 5.17.3* I’m very annoyed that when I look up the hotel I’m staying at it shows a great price of $60 from super then I hit book now and it says it’s rerouting to super boom gets to super and the price is $97.87! How is there a $40 jump up? Super is supposed to be the cheapest app yet they are more expensive than all of the others! Yaw shouldn’t say it’s gonna be so cheap if it’s not going to be anywhere close to that price! ### 1/5 — Didn’t work *2023-02-16* Finally picked out a place and then the book now didn’t work. I went to the other site directly, that rate didn’t exist there. If it doesn’t function then what is the point? **Developer response:** Hello! It is possible that specific hotels don't cooperate with every website. Please, email us: support@hotellook.com, describing what has happened. We'll check everything. ### 1/5 — No deals *2022-04-29* Shows prices higher that what’s on other sites. Fake discount **Developer response:** Hello! Discounts on reservations are provided by some hotel agencies, on condition that it was made through us. All information about the hotel is provided to us by partners and updated within an hour. If you find any price discrepancy when going to the partner's website, and it lasts more than an hour — send us a screenshot of the error and a link to the search by mail support@hotellook.com, we will check everything! ### 1/5 — Deleting app *2022-01-09* Lousy prices. **Developer response:** In our application, we show only the offers that our partners give us. We do not influence the price. How it works: you are looking for a city or a hotel, we offer options from our partners, you choose what suits you. After that, you go to the partner's website for booking. You can try changing your search parameters to find a more suitable option. ### 1/5 — Can’t give a 0 or I would. *2021-07-27* Worst experience ever! When I got to the hotel I booked through this app, they said I didn’t have a reservation. After giving my confirmation number, the guy said it was not a valid confirmation #. The only way to contact agoda is thru an email address based in Russia. Still haven’t gotten a response from Them or a refund! Don’t get your $$ stolen from these people. **Developer response:** Hello! Please email us at support@hotellook.com We will definitely figure out why there were problems with your booking and help you get your money back. ### 1/5 — Why not but 6 adults option *2021-03-07* U r nice site but why not but 6 adults option because alot of customers want 3 bedroom appartment **Developer response:** We'll make a note of that. Thanks for your feedback! ### 1/5 — Very wrong *2020-09-24, version 5.17.3* You give people false hope with prices you know you cant give. What a waste of time. Booking.com it is!! ### 1/5 — Worst app ever *2019-06-27* Their is no hotels-available in this app sold out or no rooms **Developer response:** Hotellook is a search engine. We do not sell the rooms at the hotels, but only looking at more than 100 online travel agencies for it. If you see that prices differ — please, contact us via help@aviasales.ru ### 1/5 — Innacurate *2019-05-28, version 5.17.3* Saw a price on the app, they sent the code to use the discount on the website and the price is double on the website. ### 1/5 — Useless. *2019-02-04, version 5.14* Just tried to find a hotel for my family of 2 adults and 3 children. The results were totally inaccurate and although the hotels were said to have the accommodation we wanted, they did not AND the prices shown were way off. App deleted, will stick to booking.com. ## Most praised reviews (10 highest-rated) ### 5/5 — Excellent *2023-06-08, version 5.17.3* Excellent ### 5/5 — Great app *2021-08-25* Used it and saved over **Developer response:** Thanks for your feedback! ### 5/5 — Cheap hotels *2021-06-17* Great app . Easy to find hotels and book flights . Very user friendly . Would recommend app to anyone :) **Developer response:** Thank you for the feedback 😌 ### 5/5 — Bad App/Fraud *2020-11-12* My card was charged and room was not booked because app used a third party MasterCard that was declined when I used my bank Visa card app says its non refundable and this is a bad inconvenience **Developer response:** Hello! We will gladly investigate your problem, please contact us: support@hotellook.com «mailto:support@hotellook.com». ### 5/5 — Excellent app👍 *2020-07-03* No problems thus far **Developer response:** Thank you for feedback! ### 5/5 — Awwww *2020-05-18* 🙂🙂🙂🙂 **Developer response:** ​Рады, что вам понравилось приложение! :) ### 5/5 — Great app! *2019-11-04* I thoroughly enjoyed using this app. There’s tons of great deals and it makes it super easy to book a hotel! There are tons of different options and the app itself is super easy to use and understand. I will definitely use thing for booking all my hotels in the future. So helpful! **Developer response:** ​Hello, Livy! Thank you for a thorough review of the app, we are glad you're enjoying it 😊 ### 5/5 — Hotellook *2019-01-16, version 5.11* The best app for hotels so far recommend to any one ### 5/5 — Review *2019-01-09* As Tony the Tiger would say: ”THEIR GREAT”!! **Developer response:** ​Thank you very much :) ### 5/5 — Thanks *2018-10-24* Best prices for hotel rooms... **Developer response:** Thank you for your review. We are glad that you liked our app! -- Aviasales Team --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*