# Cheapflights: Flights & Hotels — user reviews > 780 indexed App Store user reviews of Cheapflights by KAYAK, rated 4.80/5 from 24,407 ratings. - Source: https://appshunter.io/ios/app/cheapflights-flights-and-hotels/id773105628/reviews - App overview in markdown: https://appshunter.io/ios/app/cheapflights-flights-and-hotels/id773105628.md - Rating breakdown: 5★ 21,303 · 4★ 1,795 · 3★ 646 · 2★ 206 · 1★ 457 ## What do users think of Cheapflights? Overall sentiment: negative **Pros** - 🚀 Cheap flights - 🚀 Easy to use - 👍 Good app - 👍 Awesome deals - 👍 Reliable sources of cheaper flights information - 👍 Best prices - 👍 Fantastic app - 👍 Excellent service **Cons** - 🐛 Misleading prices - 🐛 Scam site - 🐛 Fraud - 🐛 Unacceptable prices - 🐛 Trackers that increase prices - 🐛 Unreliable travel agencies - 🐛 Poor customer service - 🐛 Crashes or doesn't load - 🐛 Blank pages - 🐛 Severe error 811 **Commonly reported bugs** - Tickets show as available but are always sold out - Prices change after selecting payment - Confirmation page disappears after booking - No record of booked flights in the app - Incorrect routing information **Most requested features** - Dark mode option - Multi-stop search option - Ability to sort flights by price/departure time - Option to save local airport as a favorite - Ability to track paid trips ## Newest reviews (10 of 780) ### 5/5 — Excellent *2026-04-21, version 284.0.1* Excellent ### 4/5 — Nice except for the dots *2026-03-27, version 282.0.0* Easy to navigate; however, the black dots give me the goosebumps. It triggers trypophobia :( ### 5/5 — Cheapflights *2026-03-03, version 279.0.2* Very simple to use and you have more options ### 5/5 — Good *2026-03-01, version 279.0.2* Terbaik ### 3/5 — Good *2026-02-25, version 279.0.2* Fast and reliable however it could improve the operation and chooises to select date flights and destinations times ### 5/5 — Good prices *2026-02-16, version 279.0.2* I have tested different price comparison sites, but CHEAP flights gave me good discounts compared to others ### 1/5 — No refund *2026-02-12, version 279.0.1* I bought a flight and had to pay extra for carry on luggage. When I called the airline to confirm my flight; they informed me that there was no purchase for a carry on. I had to pay again to add the luggage. When I called customer service for the app they put it back on the airline and were carelessly rude about the whole thing. Live and learn. Won’t be using them again. ### 2/5 — Never see no cheap prices *2026-02-03, version 278.0.0* I never see no cheap prices on Cheapflights ### 5/5 — Ok *2026-01-22, version 278.0.0* Todo bien ### 5/5 — Es la mejor *2026-01-19, version 277.0.0* Me encanta está aplicación ♥️ ## Most critical reviews (10 lowest-rated) ### 1/5 — Flight prices *2026-08-07, version 291.0.1* Fair not cheap enough and app says Cheapflights ### 1/5 — Not cheap flights *2026-06-21, version 288.0.0* There flights are not cheap at all there more expensive than booking.com if you ever need to book a flight go to booking.com ### 1/5 — Unstable apps *2026-06-12, version 288.0.0* Need to upgrade ### 1/5 — Spam! DON’T USE THIS SERVICE *2026-05-30, version 287.0.0* This company will spam you continuously even though you turn off all notifications from any searches you do. It’s become stalking! AVOID!!! ### 1/5 — Scammers *2026-05-12, version 285.0.1* Unfortunately, Smartfares is one of their suppliers and scammed me into paying a rebooking fee which was supposed to be a free change according to the airline. I am lodging a fraud case against them with the bank and airline. ### 1/5 — Rude & Disrespectful customer services *2026-05-08, version 285.0.1* The person who called me told me they are unable to full fill the request at my asking price. She sounded like she hates her job and made up a senerio about “restrictive economy” don’t BS me with your made ip excuses when you over promise something you can’t fulfill. What a terrible app! Worst of the wordt! ### 1/5 — Too much expensive *2026-05-07, version 285.0.1* The app is good but prices are very high ### 1/5 — Used to be good, sucks now *2026-04-19, version 284.0.1* The prices are more expensive on this app than they are on the actual flight apps now. Shame. ### 1/5 — Bad luck *2026-04-19, version 284.0.1* The castomer service tough and very bad behavior will all then the want money extra for rebooks ticket for me in sfo the section of frontier airlines and it was not good with us my name is mirwais Nazary and charge me extra money for another trip to St. Louis Missouri ### 1/5 — Do your research on the companies berfore booking *2026-03-17, version 279.0.2* We tried to book a flight that we thought was cheap from a company they provided us turned out to be a total scam! ## Most praised reviews (10 highest-rated) ### 5/5 — Cheap *2026-08-24, version 292.0.1* All route available and very reasonable price. ### 5/5 — Comfortable *2026-08-16, version 292.0.1* Shows low prices with easy to find ### 5/5 — Great flight aggregator *2026-08-15, version 292.0.1* Brilliant app, often with several choices of booking sites per fare and often cheaper than booking directly on those same sites. My go to now for travel ### 5/5 — An authentic app for booking trips *2026-08-11, version 291.0.1* This is a very good website that you can definitely depend on for your trip ### 5/5 — Good *2026-08-03, version 291.0.1* Good ### 5/5 — Excellent app *2026-07-26, version 290.0.0* This will gives you best option possible with no other app even close ### 5/5 — Simplicity *2026-06-23, version 288.0.0* It’s been awesome and well deserved 5 star rating🫡🫡🫡🫡 ### 5/5 — Feedback *2026-06-08, version 287.0.0* Nice and good prices ### 5/5 — Excellent app *2026-06-03, version 287.0.0* Best competitive prices ### 5/5 — Best Travel App *2026-05-16, version 286.0.0* It’s the best app to give you options on the Cheapest flight. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*