# Check-a-Ticket — user reviews > 52 indexed App Store user reviews of Check by Intralot, Inc, rated 2.00/5 from 266 ratings. - Source: https://appshunter.io/ios/app/check-a-ticket/id639976933/reviews - App overview in markdown: https://appshunter.io/ios/app/check-a-ticket/id639976933.md - Rating breakdown: 5★ 42 · 4★ 13 · 3★ 15 · 2★ 22 · 1★ 174 ## Newest reviews (14 of 52) ### 2/5 — un expected server error! *2022-11-07, version 1.12* Normally this app works great until yesterday and still today the same message reads un expected server error! please fix! ### 1/5 — does NOT scan scratch tickets *2022-04-16, version 1.11* I have a stack of about ten tickets that this app will not scan, no damage whatsoever to their barcodes. if i could give it a zero i definitely would. nothing but a waste of space. ### 1/5 — Won’t scan tickets.🤬🤬 *2022-03-22, version 1.11* The app won’t work again. Worthless program. Has a brain of its own. Maybe the brains who developed this app, should go back to the drawing board and get it right. So frustrating. ### 2/5 — Slow and Constant Communication Errors *2021-12-26, version 1.10* Very slow and constant communication errors. Waited several hours after the app failed multiple times to check the ticket and still had the same issues. Makes me not even want to mess with tickets in the future if this system is this faulty. Plus the app is ugly. For as much money paid to the lottery system you’d think you could spend a couple extra bucks making the app worth a dang. ### 2/5 — sporadically works now can’t scan with my iphone 12 max pro *2021-08-29, version 1.10* always one issue or another. upgraded my phone this week and mow the program scanner won’t get clear enough to scan unless i am a foot away. ### 1/5 — Need updated app *2021-07-19, version 1.10* It just tells me “Wrong Checksum” on both winning tickets and losing tickets. Needs fixed ### 1/5 — Issue *2021-07-18, version 1.10* For the past week when I scan a scratch off there is an error message. Please fix this app ### 1/5 — Won’t work at all *2021-02-13, version 1.8* The app opens to a white screen and doesn’t change. I have uninstalled it and reinstalled it multiple times, but the results are always the same. When you open up the App Store and go to the app, and click on support, it brings you to a webpage that says “Whoops!” So you can’t even report the app. I wish somebody would take some of that money that comes in from all the lottery purchases and fix the app and make it better! ### 1/5 — Very Unreliable *2020-02-24, version 1.6* The odds of this app working consistently are roughly equivalent to actually winning the lottery. Lately it just sits and spins while never returning a result. Before that it would at least throw up a server error. ### 1/5 — Stopped working *2020-01-20, version 1.6* It randomly stopped working like their servers crashed. I have used this app for years and have never had this issue ### 1/5 — Lottery Scan App *2020-01-20, version 1.6* Lately when I scan a ticket I get an “Unexpected server reply error “, seems like reading the other reviews nothing has been done to fix it. Maybe they don’t want you to know if you’ve won. ### 2/5 — Iffy *2020-01-13, version 1.6* Works great on my phone but isn’t compatible with my IPad Pro. Weird cuz they both run the same version of IOS 13.3. Maybe the devs should take a look at this sometime soon. ### 1/5 — Not working anymore *2019-12-11, version 1.6* The last few weeks the app no longer works. Communication error. Please fix. ### 1/5 — Not sure if anyone trusts this app *2019-03-27, version 1.5* It’s told me $10 or wait for next draw. So I go to cash $10 and it’s $2. Or it says I’ve lost but on second look to numbers I’ve hit $1500 and it told me I lost? ## Most critical reviews (10 lowest-rated) ### 1/5 — Poor interface *2023-03-06* Lame interface. this app looks very amateur and untrustworthy. The ticket number on the win/lose message needs to be bigger so you can easily verify it scanned the ticket accurately. Also, the save ticket number pop up is annoying when scanning multiple tickets. Make it a setting not a pop up. ### 1/5 — Well, it use to work. *2022-12-29, version 1.14* I’ve had this app for several years and it’s worked how it was suppose to. Got an iPhone 14 Pro Max in October and now the app no longer works with it. Will not focus to be able to scan the ticket so it’s completely useless. ### 1/5 — Blurry when up close *2022-12-08, version 1.12* Fix the app please! Doesn’t work with my iPhone 14 pro camera. Won’t focus. Thanks! ### 1/5 — Doesn’t work - Errors every time I scan *2022-11-20, version 1.12* Don’t bother downloading. It doesn’t work. ### 1/5 — App not working *2022-11-17, version 1.12* I have never had any issues with this App it always worked for me. Not now though I have scanned my lottery tickets in and every time there is a draw and I try to check my tickets it says communication error. So I have to go to the actual lottery website and manually check my numbers with the winning numbers. I like the app better. Please fix this ### 1/5 — Worked great and now it doesn’t *2022-11-16, version 1.12* I have been using this app for about a year and it’s worked great. Now all I ever get is communication error. ### 1/5 — How is it possible this app doesn’t work? *2022-11-16, version 1.12* I get that most of the money goes to schools but these people are getting paid so this app really should work. Come on Idaho lottery, get it together! Lol! ### 1/5 — Terrible *2022-11-15, version 1.12* I get “Communication Error” every time I scan a ticket. Checked for update, none. Deleted and reinstalled. Same error. It just flat out doesn’t work. ### 1/5 — Wow! *2022-11-15, version 1.12* Whoever is in charge of this should be canned. Nothing but communication errors and pretty much everything else other than serving it’s purpose. Terrible. ### 1/5 — Maybe time for a new version/bug fixes? Anyone? *2022-07-30, version 1.12* Too slow and always a “Communication Error” ## Most praised reviews (10 highest-rated) ### 5/5 — Great app. Sad that it is going away. *2023-12-13* Sad to see this app going away. It was very easy to use and you could save your tickets and just touch them to rescan them. You didn’t have to be logged in like with some other apps. Hopefully it will work the same in the main lottery app and that you can scan without being logged in or tracked. ### 5/5 — 💪🏽👁👁👍🏼 *2021-04-02, version 1.8* It works perfectly idk any ones prob?? Jus doo doo bad luck ### 5/5 — Great ticket scanner *2018-11-23, version 1.5* Easy to use and does what’s needed. Awesome ### 5/5 — Works like a charm *2018-02-07, version 1.5* I've never had an issue with this app. It works on all my devices. ### 5/5 — I don't have any issues like other people *2017-12-21, version 1.5* I haven't ever had any issues with the app and I've been using it since it came out 🤷🏻‍♀️ ### 4/5 — Get it together lottery IT Knucleheads! *2020-01-23, version 1.6* Simple scan app, right? Well you would think so, however they just can’t seem to get it working correctly or consistently. I feel you need to provide better self help customer service. That means fixing your tools! ### 3/5 — Doesn’t work *2022-11-17, version 1.12* Generally good last week has said communication error ### 3/5 — Useful app, if it worked *2020-01-20, version 1.6* Worked great when I first downloaded. Now I get “unexpected server reply” when I try to check my tickets. Update or dump the app ### 3/5 — Sorta works some of the time *2020-01-11, version 1.6* The app works some of the time. Some tickets are a real pain for it to read and takes a while or doesn’t work at all. I would say 50% of the time works great, 30% of the time takes some effort to get it to scan, and 20% of the time doesn’t work at all. I do notice that certain tickets won’t scan in general. Like there was a ticket with a snow man in it that it would port much never scan. ### 3/5 — Communication Error *2017-10-14, version 1.4* iOS 11.0.3 seems to fix the communication error - Use to be a handy app now you get nothing but Communication Error’s ~ would be nice to see them update this app --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*