Wasted potential
I really wish they succeed, they have in house doctor that can read and discuss your results with you , their agents are decent (their cases and uniform isn’t professional but decent enough) , Here is the negative! First , Promo codes do not work on bundles !! Tests has to be singular so I was asked to cancel and choose it again ! Second , I make a reservation at 1:15 pm I get a call from the agent that’s coming to draw the samples , saying are you sure you want us to be there at 8 am , I said no , let’s make it 12 pm , he said then please cancel the order !! (Because you can’t re edit timing on active an order!) Third : I confused setting the timing because it was casually placed up top !!, it needs to be mandatory, set the time , then the page would sends me to confirm. Fourth: They said the results would be out tomorrow, so accordingly I set a meeting with a doctor , and the results still haven’t arrived!! When I contacted them via WhatsApp, they said we are in contact with the lab , we will let you know . And the. No response at all !! Fifth :Their phone number is “out of service temporarily” so I can’t reach them!! I hope the bounce back , and fix all that , they’re doing something awesome, I had to take another star away for this last mistake!!, I just called the labs directly, to be told that all my results are ready!!, why haven’t check me responded or cared to give me my results, I have no idea.
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Great service
Great app
I order my labs on it and I order for my family as well
The doctor chat service is really helpful they help me a lot with all my questions
I order my labs on it and I order for my family as well
The doctor chat service is really helpful they help me a lot with all my questions
Response from developer
Thank you Sarah, we are very pleased to help you!
Can’t sign up
Whenever I try to sign up I get a blank white page and nothing else. Can’t sign up
Response from developer
We are sorry for any inconvenience, we made many updates recently and fixed many tech issues, please check the new version of the app!
Great service!
Fast and efficient service, they came in no time, doctor was very decent; and they sent us the test results in time.
It was a much needed service. Thank you!
It was a much needed service. Thank you!
Response from developer
Thank you so much for your support!We hope that your are better now, please check our app as we added new features and services.
