# Checkatrade — user reviews > 79 indexed App Store user reviews of Checkatrade by Checkatrade.com, rated 4.74/5 from 20,624 ratings. - Source: https://appshunter.io/ios/app/checkatrade/id6474018934/reviews - App overview in markdown: https://appshunter.io/ios/app/checkatrade/id6474018934.md - Rating breakdown: 5★ 17,016 · 4★ 2,487 · 3★ 679 · 2★ 135 · 1★ 287 ## Newest reviews (11 of 79) ### 2/5 — Expensive and unreliable tradespeople *2026-05-28, version 1.79* When hiring through Checkatrade I have found the tradespeople to be very expensive and unreliable. You’re better off looking for someone locally to you. ### 1/5 — Domything.app is better *2026-05-20, version 1.78* I wasted my time, quotes are from distance cities. I prefer domything.app ### 1/5 — Cowboys galore *2026-05-17, version 1.78* One star is too much! False reviews and shoddy workers and rip off merchants. AVOID THIS APP AT ALL COSTS You will be a fill in job for the incompetent ### 4/5 — Easy peasy *2026-05-11, version 1.76* Easy app and very intuitive ### 2/5 — Hit and Miss reviews *2026-05-09, version 1.75* Tried to leave a review multiple times but it has allowed me too ### 1/5 — App not intuitive *2026-05-07, version 1.75* Found the app difficult to navigate. Had initially used laptop but can’t find messages on app ### 1/5 — Search facility *2026-05-01, version 1.75* Pathetic, the world’s moved on from random/irrelevant search results Invest in your site… ### 1/5 — Pointless *2026-04-28, version 1.75* Almost impossible to get anyone out to quote for any type of job, even with detailed descriptions. What’s the point? ### 1/5 — Unable to register *2026-04-27, version 1.75* Code not sent to verify my identity so cannot register. Have tried several times ### 1/5 — Messages what a mess *2026-04-18, version 1.75* This app is great for locating trades and communicating with them. The issue i have created a job which has gone to tender, several trades have replied and declined - so I now cannot delete their messages. I now having to search through declined messages to fine the active ones, wastes a lot of time. Once you have found possible trades just call them direct and save the hassle of the messaging. Then do your final booking with CAT. ### 1/5 — Can’t even login *2026-04-14, version 1.75* Just keeps failing ## Most critical reviews (10 lowest-rated) ### 1/5 — Trader favouring system *2026-08-13, version 1.86* If you are a homeowner, don’t trust trader blindly just because they come through CheckaTrade. CheckaTrade guarantee has no meaning and doesn’t mean you are protected. Hence using CheckaTrade or any other website doesn’t make any difference. Trader took £1200 for a £300 worth of work done poorly and received 0 protection from CheckaTrade. I had to provide same evidence multiple times and then was relayed what trader said. ### 1/5 — Untrustworthy men *2026-08-11* We thought checkatrade would be safe, although that extremely backfired. They hire anyone, even people who aren’t even professionally qualified to do their jobs. Revamp roofing was the company we chose to do a small task. Required two days, although took them 5 days and a big patch in our roof. We had a disagreement, they insisted on doing more work that needed, the aim to gather more money, which we politely declined. The main guy, Joseph immediately grew restless and agitated as things didn’t go his way, don’t get me started on his different attitude towards women and men. After a dispute, he insisted we pay the full money, reminder the job was only half done. He was going to bail. We weren’t allowing that. Next day, 3 random Indian men came, I have nothing against them, but it was odd where was his normal crew? Joseph insisted they worked, which gave the home owner no choice really as he made severe threatening comments. Later on, the work was disgusting, as we refused to give them what they wanted. They began to criminal damage our house, threatening to attack us. Why are you hiring these companies checkatrader? ### 1/5 — Pointless *2026-08-02, version 1.86* You submit the job and nothing happens, no one responds to you and if they do, they act like you are a problem for them and you should feel lucky if anyone responds. Good idea but as usual people ruined it. Looks like trade people are very rich and don’t need work anymore… ### 1/5 — AI assistant caused me a big issue *2026-07-24, version 1.85* The app automatically reached out to suppliers without my permission including my current supplier. That’s going to cause a whole lot of issues. Not happy All I wanted to do was see alternatives ### 1/5 — Do not use Checkatrade *2026-07-19, version 1.85* Awful vetting procedures, very rude tradesmen, and overall bad experience every time I’ve used someone on here. Go to actually vetted professionals and safe yourself the money and hassle. ### 1/5 — “Find Trades” button unavailable *2026-07-04, version 1.84* The app is unusable. Got through poorly UX designed sign-up and login process (user has to enter emailed code every time) to find out that the “Search” (the main feature of the app) does not work. No matter what I put into the “Describe your job” field with or without attached images, the “Find trades” button remains greyed out and non-pressable. ### 1/5 — Great idea but reliability lets it down *2026-07-02* I downloaded the Checkatrade app to find someone for a relatively small job, but my experience has been disappointing. The biggest issue is that many contractors seem to only want larger, higher-value jobs. Most of my requests were declined, which makes the platform feel unreliable for smaller household tasks. I also tried the “Get an Upfront Price” option, expecting it to be more dependable because the job is assigned to a contractor. Unfortunately, the contractor cancelled on the day of the appointment, leaving me waiting at home for nothing. That was incredibly frustrating. Another issue is that contacting Checkatrade customer support doesn’t always help because they appear to be separate from the contractor’s day-to-day service, so they often can’t explain why appointments are cancelled or why jobs are declined. The app is a great idea in principle, but the experience hasn’t matched the promise. I think it would be much more useful if there was a contractor reliability score showing things like cancellation rates, how often they decline jobs, punctuality, and overall dependability. That would help customers choose tradespeople who are genuinely committed to taking on work rather than wasting people’s time. Until reliability improves, I’d struggle to recommend the app for smaller jobs. If anything changes I will be happy to review again 👍🏼 ### 1/5 — App doesn’t work on iPad *2026-06-26, version 1.83* Asked for email but did did present any method to enter it, had to use iPhone ### 1/5 — Very frustrating app *2026-06-12, version 1.81* Instead of a password, this app emails you a code which expires in five minutes and which you receive after about an hour! Of course this makes it impossible to use. ### 1/5 — Cannot open the app *2026-05-25, version 1.79* I have messages that I cannot see due to opening the app and it kicks me back out. Absolutely worst app ever. So many glitches and when you’re trying to access the app it keeps kicking me out. And yes I have rebooted the app and it’s still not working. Am trying to reply to trades who are getting frustrated that I cannot message them back. ## Most praised reviews (10 highest-rated) ### 5/5 — Perfect job *2026-08-03* Excellent service from start to finish. The Checkatrade team was professional, fair, and very helpful throughout my complaint. Thanks to their support, I was able to get my money back from a dishonest trader. I really appreciate their help and will continue using Checkatrade with complete confidence. Highly recommended! ### 5/5 — Liew plumber *2026-07-26* He did a very good job repairing my toilet leaks he was very good at his jobs and did it with very high standards he showed pictures and videos of his jobs very friendly and communicative I will recommend to every landlord for plumbing jobs he’s very professional efficient and reliable ### 5/5 — MG Electrical *2026-07-14, version 1.84* Excellent work-good sound advice- delighted with the results. Very polite and respectful of my property. I would highly recommend MG to others. ### 5/5 — Tap replacement *2026-06-30, version 1.84* Micky replaced new bathroom tap good job Micky shower ### 5/5 — Door fitting *2026-06-26, version 1.83* Richard fitted my door today, he did an amazing job and cleaned up after. I’ve asked him to do some more work for me as I was very pleased with his work ### 5/5 — Aerial change *2026-05-21, version 1.78* Despite several attempts to start the job and the weather having other ideas, persistence by Duncan prevailed. Work now completed, no negative comments. Thanks. ### 5/5 — Mrs Khan *2026-05-14, version 1.78* Excellent response ### 5/5 — App *2026-05-13, version 1.77* It’s just awful, it used to be a good site, this app is just frustrating and annoying ### 5/5 — Reliable site *2026-04-17, version 1.75* Gets you good people. If there are more than 50 reviews then you can trust ### 5/5 — App easy to use *2026-03-26, version 1.74* Simple and easy to get a job done around the house and garden --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*