# CheckIn by TicketWeb — user reviews > 36 indexed App Store user reviews of CheckIn by TicketWeb by TicketWeb, LLC, rated 2.07/5 from 41 ratings. - Source: https://appshunter.io/ios/app/checkin-by-ticketweb/id1065101957/reviews - App overview in markdown: https://appshunter.io/ios/app/checkin-by-ticketweb/id1065101957.md - Rating breakdown: 5★ 10 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 29 ## Newest reviews (18 of 36) ### 1/5 — Can’t log in on app on phone *2023-06-25, version 2.3.2* I can log in to ticketweb via a Google search on my iPad with no problem but I can’t log in on app on iPhone, I even changed my password to see if that helped but no. I cannot get in to the app so I have no option but to print my tickets. ### 1/5 — Trash *2023-05-03, version 2.3.1* This app is trash, it doesn’t even let me login to my account. ### 1/5 — No Bueno *2023-03-03* Can log in with my desktop password to the app…. FAIL 😂 ### 1/5 — Crappy App *2022-12-31* You can’t sign in and you can’t load an event you have purchased. Waste of time! ### 1/5 — Can’t use *2022-08-23* It will not let you sign in! ### 1/5 — Cannot sign in. *2022-06-04, version 2.1.13* Keep getting an error saying “oops” despite multiple password changes and even making a new account. Absolute garbage. An app should not be this buggy in 2022. ### 1/5 — Awful *2022-05-19, version 2.1.13* I can’t sign in to my account via this app. No problem doing so using TicketWeb website. Does this even work in Canada? ### 1/5 — What a crap app *2022-04-18, version 2.1.13* It won’t even let me log into my account let alone see my tickets! ### 1/5 — Frustrating *2019-08-21, version 2.1.8.5787* On my PC when I originally purchased my tickets, I used the ‘sign in with facebook’ feature on the Ticket Web website. However, this app doesn’t seem to include that feature and I am unable to log into my account on the app. ### 1/5 — Worthless *2017-09-23* It doesn't work **Developer response:** Hi there - this app is for our venues! We do not have an app for fans. Please visit www.ticketweb.com for support. ### 1/5 — Don't even bother downloading... *2017-07-28* This app is horrible. Not worth registering for in order to use because one cannot even login after installing. There are two positive reviews on this app and I was mystified how these two folks got to that point. **Developer response:** Hi there - this app is for our venues! We do not have an app for fans. Please visit www.ticketweb.com for support. ### 1/5 — Horrible *2017-07-22, version 1.4.0.4243* HORRIBLE!!!!!!!!! ### 1/5 — Awful *2017-07-21* Absolutely unusable. Can't even get beyond the login page. Don't bother with this **Developer response:** Hi there - this app is for our venues! We do not have an app for fans. Please visit www.ticketweb.com for support. ### 1/5 — Can't log in *2017-06-02* Doesn't work. **Developer response:** Hi there - this app is for our venues! We do not have an app for fans. Please visit www.ticketweb.com for support. ### 1/5 — Same as everyone else *2017-06-01* Can't log in **Developer response:** Hi there - this app is for our venues! We do not have an app for fans. Please visit www.ticketweb.com for support. ### 1/5 — doesn't work *2017-04-29* It won't let me login, says my password is wrong. Went on to the ticket web website on my computer and my password is correct. **Developer response:** Hi there - this app is for our venues! We do not have an app for fans. Please visit www.ticketweb.com for support. ### 1/5 — Vandal *2017-03-29* Tried to login and told me my password failed even though I knew it from having to update it literally 10 minutes prior. **Developer response:** Hi there - this app is for our venues! We do not have an app for fans. Please visit www.ticketweb.com for support. ### 1/5 — Pointless *2017-03-08, version 1.2.5.3596* Doesn't tell you where to find your access code. None of mine worked and it wouldn't say why. Impossible to find out which venues can use the app anyway. ## Most critical reviews (10 lowest-rated) ### 1/5 — Garbage POS *2026-05-22, version 2.3.18* Suck it trebek ### 1/5 — Ok, so… *2025-04-01, version 2.3.12* 5 years without change? ### 1/5 — Completely useless app *2025-02-06, version 2.3.12* Absolutely dire user experience. I can log into ticket web on google or other search engine, yet this app doesn’t accept my login details? Even when I click “forgot” nothing happens. Congratulations for making the most useless app on the App Store 👏🏻 ### 1/5 — Can’t sign in *2024-12-14, version 2.3.12* Like others, I cannot sign in with my ticket web credentials. Reset my PW, still didn’t work ### 1/5 — Not user friendly *2024-08-28* Cannot change or update your password and the link for Forgot Password, doesn’t allow you to create a new password. Ridiculous 🤬 ### 1/5 — Does not work *2024-08-22* Can’t login with my account ### 1/5 — Cannot sign in *2024-02-06, version 2.3.7* Yup can’t sign in, like the other reviews say. Deleting the app now :) ### 1/5 — Crap poop *2023-09-21* Like everyone is saying. You can’t login to this craptastic poop festival of an app to see or use tickets you just bought. Zero stars or negative stars are what this app should be rated ### 1/5 — Trash *2023-09-01* This app has a feature to type your barcodes number but how is that possible? I don’t see numbers from a black colored box and I can’t view my ticket. ### 1/5 — Cannot login *2023-08-23* Like many other users, I cannot login to view my tickets. The latest update as of August 22, 2023 has not fixed the problem. ## Most praised reviews (3 highest-rated) ### 5/5 — This app is for venues *2018-03-15* this app is for venues **Developer response:** Hi there - this app is for our venues! We do not have an app for fans. Please visit www.ticketweb.com for support. ### 5/5 — Awesome Scanning App *2016-11-30* This is perfect for scanning in attendees to our events at our venue! No more will call for us and quick scanning to get people in. A+! **Developer response:** Thank you so much for the feedback!!!! We are so excited to hear how great it worked! ### 2/5 — Doesn't work *2016-06-25, version 1.2.1.2446* Neither login nor event by code functionality works. Nice color scheme, though. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-23.*