# Chedraui - Tienda en línea — ¡Siempre en línea contigo!

> Online grocery shopping with home delivery, store pickup, and loyalty rewards. (iPhone/iPad app by Tiendas Chedraui, S.A. de C.V..)

- Source: https://appshunter.io/ios/app/chedraui-tienda-en-linea/id1239945600 (this page in markdown: same URL + `.md`)
- Developer: [Tiendas Chedraui, S.A. de C.V.](https://appshunter.io/developer/1239945599)
- Category: Shopping
- Price: Free
- Rating: 4.70/5 from 1,752 App Store ratings · 136 written reviews indexed
- Age rating: 17+
- Requires: iOS 17.6 · 72 MB
- Languages: American English
- Released: 2017-06-14
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/chedraui-tienda-en-linea/id1239945600/reviews.md

## What is Chedraui?

At Chedraui, we work so you can do your grocery shopping with better benefits:


· Create your account with your email or social networks.
· Receive your pantry items at home or the office, or pick them up at your nearest store.
· Create lists of your favorite products.
· Use your MiChedraui wallet with every purchase: accumulate balance to pay for your next purchases.
· Get promotions and exclusive benefits with your MiChedraui wallet.
· Save your favorite store and your shipping addresses.
· Find the products available at your nearest store. If something's missing, we'll notify you when it's available.
· Choose your preferred payment method: bank cards (debit, credit, and digital), MiChedraui wallet, PayPal, pantry vouchers, BBVA points, cash on delivery or payment at associated establishments.
· Review your order history.
· Order your products the way you like them: add notes about the ripeness of the fruit, the cut of meat, size, weight, etc.
· Reserve pre-sale products and receive them before anyone else.
· If you had problems with your purchase, you can request a refund. (Restrictions apply)


What you like the most costs less at Chedraui! 

Download our App!

## Key features

- Home delivery or store pickup
- Create favorite product lists
- Loyalty wallet with balance accumulation
- Exclusive promotions and benefits
- Customizable order notes
- Pre-sale product reservations
- Order history and refunds

## What do users think of Chedraui?

Overall sentiment: negative

**Pros**

- 🙂 Easy to use
- 💰 Good prices
- 🛒 Convenient shopping

**Cons**

- 🐌 Slow performance
- 🔍 Poor search functionality
- 🛒 Unavailable products
- 🔒 Security and login issues
- 📦 Unreliable delivery
- 💸 Incorrect billing

**Commonly reported bugs**

- App crashes frequently
- Cart items disappearing
- Inability to add/update addresses
- Payment processing errors

**Most requested features**

- English language support
- Saved shopping lists
- Improved product availability information
- Seamless cross-device experience

## Recent user reviews (10 of 136)

All indexed reviews: https://appshunter.io/ios/app/chedraui-tienda-en-linea/id1239945600/reviews.md

### 2/5 — Please fix soon

*2026-06-13, version 4.0.14*

No es fiable. Si modificas algo en tu dirección de entrega, todos los artículos de la tienda se agotan de repente y tienes que vaciar el carrito. Introduces tu dirección y el marcador en el mapa está a 10 manzanas, así que tienes que añadir indicaciones muy precisas. No hay forma de que pueda solucionarlo yo mismo; tienen que hacerlo los desarrolladores. Además, no pidas productos refrigerados: llegarán calientes y derretidos.

### 1/5 — Horrible servicio

*2026-06-04, version 4.0.14*

En la tienda de Churubusco el servicio es un asco 🤮🤮🤮 de parte de todo el personal de piso pides ayuda a el personal de piso y nunca hay nada cajas Tiradas en el piso y peor el personal de Cajas otro y en temporada de más personas en fila pago no hay cajas para pagar

### 1/5 — No funciona cobro con tarjeta

*2026-05-07, version 4.0.12*

Intenté pagar mi súper con seis diferentes tarjetas visa más cara y American express o ninguna pudo y me sale siempre el mismo mensaje. Como si hubiera sido una prevención del banco. Llamé a dos de los tres bancos pregunté y me dijeron que ni siquiera estaba intentado el cobro, que era un error de la app.

### 1/5 — Ya la descompusieron de nuevo!

*2026-03-26, version 4.0.9*

La actualización antepasada funcionaba si tenias guardada una dirección previamente y si buscas productos manualmente, y los agregas al carro. Esta ultima actualización VUELVE  a obsesionarse con tu dirección y VUELVE a obsesionarse con tu login... y olvida por completo la funcionalidad de carrito y de finalizar la compra! Parece que su objetivo es captar nuestros datos y no entregarte el pedido.

### 1/5 — No carga

*2026-01-25, version 4.0.4*

Tarda mucho en cargar, o no carga o te da error en búsquedas en la app que no da en la web.

### 1/5 — No sirve la búsqueda

*2026-01-24, version 4.0.4*

La búsqueda no sirve pones cualquier artículo y dice que no tiene ese artículo así sea papas o tequila no encuentra nada

### 1/5 — Es pésima

*2026-01-23, version 4.0.4*

Se tarda un buen en cargar y pide código de verificación como si no pudieran agregar para poner una contraseña normal lo que lo hace más tardado todo lento y hasta el momento de agregar algo o la dirección no te deja

### 1/5 — No aparece la carne

*2026-01-22, version 4.0.4*

Entré a la aplicación para ver la carne y no aparecen resultados.

### 1/5 — No abre la app

*2026-01-21, version 4.0.4*

No abre la app en iPhone 17 pro Max

### 5/5 — English por favor!

*2026-01-21, version 4.0.4*

Please have an English version.

## Frequently asked questions about Chedraui

### What can I buy on the app?

You can purchase a wide range of grocery items and household essentials. The app allows you to find products available at your nearest store and even reserve pre-sale items. You can also add notes to customize how you receive your products, such as fruit ripeness or meat cut.

### How do I get my groceries?

You have multiple options for receiving your groceries. You can have them delivered directly to your home or office, or you can choose to pick them up at your nearest store. The app allows you to save your favorite shipping addresses for convenience.

### Are there any costs associated with using the app?

The app itself is free to download and use. While there are no direct costs for using the app, standard charges for your grocery purchases and any applicable delivery fees will apply. You can also accumulate balance in your MiChedraui wallet to pay for future purchases.

### What payment methods are accepted?

The app supports a variety of payment methods for your convenience. These include bank cards (debit, credit, and digital), your MiChedraui wallet balance, PayPal, pantry vouchers, BBVA points, cash on delivery, and payment at associated establishments.

### Can I get discounts or rewards?

Yes, the app offers exclusive promotions and benefits through your MiChedraui wallet. By using your wallet with every purchase, you can accumulate balance that can be used to pay for your next purchases, effectively giving you rewards.

## Version history (last 5 releases)

### 4.0.17 — 2026-08-18

With this update, we've improved our App: log in or sign up with your social networks; find and add products more quickly, and choose from several payment methods.

### 4.0.16 — 2026-08-02

With this update, we've improved our App: log in or sign up with your social networks; find and add products more quickly, and choose from several payment methods.

### 4.0.15 — 2026-06-19

With this update, we've improved our App: log in or sign up with your social networks; find and add products more quickly, and choose from several payment methods.

### 4.0.14 — 2026-05-16

With this update, we've improved our App: log in or sign up with your social networks; find and add products more quickly, and choose from several payment methods.

### 4.0.12 — 2026-04-16

With this update, we've improved our App: log in or sign up with your social networks; find and add products more quickly, and choose from several payment methods.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*