# Chef Town — user reviews

> 2,011 indexed App Store user reviews of Chef Town by Supercharge Mobile Corp, rated 4.70/5 from 8,557 ratings.

- Source: https://appshunter.io/ios/app/chef-town/id920748867/reviews
- App overview in markdown: https://appshunter.io/ios/app/chef-town/id920748867.md
- Rating breakdown: 5★ 6,774 · 4★ 1,110 · 3★ 398 · 2★ 123 · 1★ 152

## What do users think of Chef Town?

Overall sentiment: positive

**Pros**

- 🚀 Restarted game
- 👍 Brilliant game
- 👍 Great game, long time player
- 👍 LOVED this game for years
- 👍 Great game
- 👍 Fun
- 👍 Nice game
- 👍 Addicting
- 👍 Love this game
- 👍 Great game
- 👍 Fun game
- 👍 Lovely & Fun!
- 👍 Great game 👍
- 👍 Love!!
- 👍 Fun
- 👍 Great fun :)
- 👍 Great
- 👍 Great game :)

**Cons**

- 💰 Addicting
- 💰 Too expensive
- 🐛 Good but annoying
- 🐛 Wants you to spend money
- 🐛 Horrible customer service
- 🐛 Game not loading
- 🐛 Annoyed
- 🐛 Rediculous
- 🐛 Poorly designed, messy views, and traps you to use gems
- 🐛 Ads don't always work but they don't care
- 🐛 No tasks after level 60/65
- 🐛 Popup Problem
- 🐛 Needs improvement
- 🐛 They will steal your money

**Commonly reported bugs**

- Game glitched out on me
- Stuff comes up "missing" never to be found again
- Break dancing customers ( graphic problems)
- Missing waiter ( free )
- counters sitting on each other (graphics)
- slow connection when visiting neighbors
- when games crashed i lost the gems i owned and just bought as well as my score , star rating and thumb rating
- Not able to upgrade my bushes to a wall
- Would not load!
- Too many crashes

**Most requested features**

- Update in 4 Years???
- Give an update please
- Help please!
- Pls fix the game

## Newest reviews (16 of 2,011)

### 2/5 — Why?!

*2026-08-26, version 9.3*

New ownership months later and nothing available because update haven’t been done since 2018 years ago. When will this be available for Samsung and other devices so we can all enjoy this!!

### 2/5 — Problem

*2026-07-08, version 9.3*

I’ve been trying several times to get in contact with them about the repair about the catering dash and global event several times through email but they haven’t responded at all. Why aren’t they responding to me and doing something about this problem?! And I know it doesn’t matter if the app is up to date or not because I have one that isn’t on one device and one that is on another device. Why would such a big company do what seems like nothing

### 4/5 — Really Fun!!!

*2026-07-01, version 9.3*

I Love, love, LOVE, this game, & I play it almost constantly, but I go through the gems WAY too quickly.
… AND: It’s WWWAAAAAAAAAYYYYYYYYY TOO DIFFICULT {&, It’s WWWAAAAAAAAAYYYYYYYYY TOO HARD}, To {QUICKLY} Get {ANY} MORE Gems!!!

### 4/5 — Really Fun!!!

*2026-06-21, version 9.3*

I love this game, and play it almost constantly, but I go through the gems WAY too quickly.
… AND: It’s WWWAAAAAAAAAYYYYYYYYY TOO DIFFICULT {&, It’s WWWAAAAAAAAAYYYYYYYYY TOO HARD}, To {QUICKLY} Get {ANY} MORE Gems!!!

### 2/5 — Bugs Town

*2026-06-13, version 9.3*

This game has had bugs since last year, 2025 - the catering truck/dash not working. Problem reported, fixed after weeks then the same problem re-occurred a few months later this year. Reported again, help desk said the problem was being seen to.  This was in March, still not fixed to date June 13th 2026.  Seriously you can build a game but can’t fix its bugs?🤷🏽‍♀️🤦🏾‍♀️

### 2/5 — Bugs need to be fixed asap!

*2026-06-09, version 9.3*

After the last update about two weeks ago, my game reset to the Valentine’s Day settings and I haven’t been able to do any new challenges, catering events or anything since. Please update again.

### 3/5 — Bug Fix needed

*2026-05-25, version 9.3*

Love the game. However, there is a bug that doesn’t allow me to join competitions with a team.

### 2/5 — FIX YOUR GAME

*2026-05-07, version 9.2*

I used to play every day but without the dashes it’s pointless. I have no interest until they fix it. They must not care about people using their app.

### 4/5 — Fix the game

*2026-04-03, version 9.2*

When is this gonna be fixed! Each time you go in the game it goes to the little truck. It’s so stupid and when you can play with truck you don’t get points from it like you used to.

### 1/5 — No support at all

*2026-03-28, version 9.2*

Have been playing this game for at least 7 years. It used to be fun & relaxing. But now it seems to be running itself with no ability to contact support, no holiday decorations, etc. They are happy to take your money but are not interested in maintaining the game.

### 2/5 — My Favorite Pastime

*2026-03-17, version 9.2*

I love decorating my restaurant. I have played the game for 5 years. With the recent iPad update I can no longer compete in the dash or the challenge. It makes me sad that such a nice game has been abandoned.
UPDATE: I reached out to support, not through the game, that’s not possible currently. It’s been over 3 weeks and no help, no reply. Still no dash and no challenge access.

### 3/5 — Bug fixes

*2026-03-10, version 9.2*

The game is great, and I enjoy it a lot. However, both the global events and the chain dashes don’t seem to work anymore. I’ve submitted a request on their official website about a month ago about the chain dashes, and it’s still not working. If the developers could fix these bugs, that’d greatly add to the enjoyment of the game especially since there are almost no other ways to get gems without paying for them.

### 2/5 — PLEASE FIX THIS GAME!!!

*2026-03-09, version 9.2*

I’ve loved this game for years but there’s something very wrong with it for several months now. It’s impossible to contact support from within the game. They don’t respond to external emails at all. I haven’t been able to join a Catering Dash and the game has gotten very buggy. Please fix it…update it…c’mon!!!

UPDATE: The developers have not fixed the bug that doesn’t allow you to participate in dashes and if you manage to get a dash you can’t collect your prizes and every time I open the game it directs me to collect my uncollectable prizes…and I see they responded to 2 negative reviews by saying sure contact us…without an email address or any way to actually contact them. You have thousands of players!! Pay attention!! Fix your game!! WTH??

### 3/5 — My Favorite Pastime

*2026-03-06, version 9.2*

I love decorating my restaurant. I have played the game for 5 years. With the recent iPad update I can no longer compete in the dash or the challenge. It makes me sad that such a nice game has been abandoned.
UPDATE: I reached out to support, not through the game, that’s not possible currently. It’s been over a week and no help, no reply. Still no dash and no challenge access.

### 1/5 — Please update!

*2026-03-06, version 9.2*

This game needs a serious update! 
 I can’t play the dash because it keeps saying try later. 
  I’m giving you 1 star. 
 Also I bought a stove and it disappeared! 
 Update or fix please!

### 2/5 — Ya no es igual

*2026-02-20, version 9.2*

El evento global no sale

## Most critical reviews (10 lowest-rated)

### 1/5 — Bugs need to be fixed asap!

*2026-07-31, version 9.3*

After the last update about two weeks ago, my game reset to the Valentine’s Day settings and I haven’t been able to do any new challenges, catering events or anything since. Please update again.

Update 7/31/26 still no email replies no reviews replied nothing updated or fixed. Angry because I don’t spend real money on games but this was my exception to the rule. I really wish the app didn’t have a new developer. It’s been terrible ever since!

### 1/5 — Help support sucks

*2026-07-05, version 9.3*

I have been playing Chef town for a while but then I stopped because with my iPad it’s not compatible anymore because it’s old. One time I looked to see if some games were available on my Mac computer but with no luck till one day my  old Mac computer stopped working and I decided to buy a new Mac computer and I saw that Apple made a new formation of Game Center so I was checking and I saw on the list Chef town I downloaded but I lost my progress and I don’t know how to get it back so I wrote to the company and never responded to my email it has been all ready a month and know body responded to my email.

### 1/5 — Fix game

*2026-06-28, version 9.3*

My game has not been working for over eight months now the catering dash doesn’t work the personal event challenge and ect. doesn’t work. I’ve been playing for years and now considering deleting this game and the 125 diamonds I have left because I cannot play. Please fix this game so I don’t have to delete it with the remainder diamonds I have left. I cannot purchase anything if the game doesn’t work. I have already sent you two emails. After I was told the game has new owners.

### 1/5 — Already lost lots of gems.  Game does not confirm gem spending.   Gems way too needed and way too $$

*2026-06-11, version 9.3*

Content creators are just greedy.

### 1/5 — Bug Fix

*2026-05-02, version 9.2*

I have contacted support to fix the popup when going to visit neighbors. The Popup asks “chef town” wants to use Facebook to sign in. If you agree you receive an error message that states “App not active: This app is not accessible right now and the app developer is aware of the issue. You will be able to log in when the app is reactivated.” Why can’t the developer fix the problem.  So glad there are other apps which have no issues.

### 1/5 — WAS My Favorite Pastime

*2026-04-26, version 9.2*

Way to go Supercharge. You effectively ruined the game 3 months ago with your update after 7 years. Does anyone there even know how to code?

### 1/5 — My Favorite Pastime

*2026-04-18, version 9.2*

I love decorating my restaurant. I have played the game for 5 years. I can no longer compete in the dash or the challenge. It makes me sad that such a nice game has been abandoned. What the heck! And maybe, maybe the game hasn’t been abandoned, but the players sure have!
UPDATE: I reached out to support, not through the game, that’s not possible currently. It’s been over 2 months and no help, no reply. Still no dash and no challenge access.

### 1/5 — Glitches

*2026-04-16, version 9.2*

I can’t get past level 4. Asks to visit Katy with an arrow that points to bottom left off screen where there is nothing to click.  I can’t move past this.

### 1/5 — Update - bug fix asap

*2026-04-13, version 9.2*

Please. The game was great. Now it’s glitchy and some components won’t open. Please update!

### 1/5 — Developer change Everything changes (no update)

*2026-04-10, version 9.2*

Just to aware you guys that Original developer “Nanobit” has left from updating this game so you won’t get any updates now, Holiday Rare Appliances , Events & etc. Supercharge Mobile has taken over now and it’s been 1-2 months straight and didn’t receives any in game updates

## Most praised reviews (10 highest-rated)

### 5/5 — Please update

*2026-07-21, version 9.3*

Pleaseeeee we need more content please don’t let this game die

### 5/5 — Been playing this game for over 10 years

*2026-06-06, version 9.3*

This game use to be so fun….I miss the catering and global events. Bring those back it gave you a challenge .

### 5/5 — Revive the game!

*2026-04-16, version 9.2*

Why not update the game? If not interested in doing so then let the game be taken over by someone who will revive it and give it new content! It used to be a great game and  enjoyable!

### 5/5 — Игра классная

*2026-03-30*

Удивлена что возобновил ась игра! Это здорово, хотя админы её забросили. Надеюсь на обновления! Есть вопрос - как получить пурпурный глобус?

**Developer response:** Привет! Здорово, что игра вернулась и тебе нравится. Пурпурный глобус обычно можно получить через специальные ивенты или достижения. Следи за новостями в игре – скоро могут быть обновления с новыми возможностями! Если нужны подробности, обращайся!

### 5/5 — 貨車遊戲出現try again later一直沒好

*2026-02-07, version 9.2*

貨車遊戲出現try again later一直沒好，請幫忙謝謝

### 5/5 — Great game…

*2026-02-07, version 9.2*

This is a real fun game however it takes a long time to progress. And I’m sorry, I’m not paying money just so I can progress. Here’s an idea!make bonus games in the game that a person can play just to help a person progress in the game. Like with culinary stars and likes. That’s my only complaint.

### 5/5 — Ужас

*2026-01-16*

Ужас!!!!! В доставке постоянно висит доставка которую если удалить из списка заказов, потом 6 часов никаких нет заказов! А от этого зависит все дальнейшее развитие бизнеса! Все только покупать нужно!!!!

### 5/5 — Good happy relax

*2026-01-16, version 9.2*

Very good relax time

### 5/5 — Game play

*2026-01-16, version 9.2*

Why isn’t this game working right…Did you developers give up on it?

### 5/5 — Game won’t open

*2026-01-14, version 9.1*

I enjoy playing this game. However since the recent update, it will not load and open. My game is stuck!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*
